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Handy Toyota - Service Center

St. Albans, VT

4.5
1,399 Reviews

1,399 Reviews of Handy Toyota - Service Center

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May 01, 2023

Very happy with the fast and friendly service that I received when I was there for my appointment. More

by Jennifer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Handy Toyota responded

Thank you for the review, Jennifer! We are so happy to hear that you were treated well!

May 01, 2023

It was a long wait. ..almost 2 hours for tires to be changed over. I think they overbook sometimes. More

by mmcsweeney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

very good thoughtful, helpful, curteous, prompt, easy to contact prompt response, very good suggestions and great trouble shooters. More

by murt1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Melchiorri
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that everything went well!

May 01, 2023

Very friendly and knowledgeable staff. We did not feel rushed, and our questions and concerns were solved. Thanks! More

by shawn.tenney
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one! We are happy to hear that you were helped out!

May 01, 2023

All of the "service advisors" that I have worked with since I bought my Tacoma in 2020 have been great. For my last appointment, with Ethan it was in and out quickly. Thanks! More

by aqbogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that you have had many good experiences!

May 01, 2023

Professional, knowledgeable and attentive! I had a very good experience from the start to the finish. More

by 4lbryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your kind review! We greatly appreciate you taking the time to leave us one!

May 01, 2023

Disappointing for the first time EVER as a customer of Handy Toyota. Lots of misses and need for four return trips to get things done right. More

by macmr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

We appreciate your business and your response. It is never our intention to expect a customer to return after a service appointment and we sincerely apologize for the inconvenience. Please give our Customer Relations Manager a call at (802) 528-8183 to discuss this further and hopefully come up with a resolution. We appreciate your time.

April 29, 2023

Service department is always helpful and efficient. Appointments and reminders are very helpful and appreciated! More

by jamiebalch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Handy Toyota responded

Thank you for the review! We greatly appreciate you leaving us one!

April 28, 2023

Very expensive experience, but some work needed to be done for inspection to be granted. Always a good experience, but cost is exorbitant. More

by Claybarrantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Thank you for review, we appreciate your feedback. We do have competitive pricing, but understand some services could be pricey. We do appreciate your time and value your business.

April 28, 2023

I already wrote what I thought about how your garage dealt with my last service. More

by spiderrun
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

We thank you for your feedback and we apologize that you didn't have a great experience with our dealership. We appreciate your business and hopefully we can improve during your next visit.

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