Handy Toyota

Samantha gave me some of the best customer service I have ever received at a car dealership. Handys is a great dealership, they are super friendly and fair ever received at a car dealership. Handys is a great dealership, they are super friendly and fair More

I had a great experience at Handy Toyota. I started off working with Samantha. Cody took over and was very helpful. Thank you! I started off working with Samantha. Cody took over and was very helpful. Thank you! More

Very pleased with the emergency service they provided. Had my 2012 RAV4 towed in and the technician went through it thoroughly. I accepted all the recommendations and the work was done promptly. All these Had my 2012 RAV4 towed in and the technician went through it thoroughly. I accepted all the recommendations and the work was done promptly. All these people went out of their way to get my vehicle repaired quickly and they kept me informed all the way. Kudos to Danielle, Ashley, Allen, Darren and super Tech J. DeLacy for a job well done. Very professional team.. More

I was in for service the other night and was wondering about new Corolla options. Jordan took the time to go over some incoming options that will be available soon. I always appreciate the time the Hand about new Corolla options. Jordan took the time to go over some incoming options that will be available soon. I always appreciate the time the Handy's team takes to make sure I have all the information needed to make the right decisions. More

Handy Toyota in St. Albans has a great selection of vehicles and offer the best service around. Salesman Lee Bodette made the process of buying my first brand new car ef Albans has a great selection of vehicles and offer the best service around. Salesman Lee Bodette made the process of buying my first brand new car effortless. I drove off the lot with an amazing car, at the best price around. Unbeatable experience thanks to Lee and the rest of the Handy Toyota staff. More

The team and Chad Paquette bent over backwards to help me buy a low mileage 2010 Camaro SS Thank you so much guys buy a low mileage 2010 Camaro SS Thank you so much guys More

I just leased a 2022 Rav4 from Handy Toyota. My Salesman was Ali Hamal and the Finance person was Dennis Gebhardt. Both gentlemen were very helpful and personable. It was an enjoyable experie My Salesman was Ali Hamal and the Finance person was Dennis Gebhardt. Both gentlemen were very helpful and personable. It was an enjoyable experience and I was very satisfied with the help that I received. More

I purchased a 2010 FJ Cruiser from Handy- a good vehicle from what I thought was a reputable dealer. This was not a wholesale vehicle- I paid the better part of 26K. The actual sales experience was fine- ev from what I thought was a reputable dealer. This was not a wholesale vehicle- I paid the better part of 26K. The actual sales experience was fine- everyone was friendly. While travelling home (which was over 4hrs away) 3 relatively minor things occurred- a tire pressure warning light activated (which is probably just a bad sensor), the windshield washer wouldn't work (it appears to be a leak as the fluid ruins out), and the AC stopped blowing cold air (which hopefully only requires a recharge). Frankly it was somewhat my fault for not taking the vehicle out on an extended test drive (in which case these issue would have been caught before purchase) but it was late in the day, and I had a long drive home. I really wasn't all that concerned because my salesperson had informed me I had a 30 day, 1000 mile warranty. And again, I'm buying this from what I thought to be a reputable dealer. I contacted my salesperson the following day to inquire about the warranty- if perhaps I could take it to a local Toyota dealership to get these things fixed; she advised she would check and call me back, I never heard back from her. The following day I received a voicemail from the finance person who advised that there wasn't much they could do unless I wanted to purchase the $2,800 extended warranty (which I had declined at the time of purchase mostly because that's a ridiculous amount for about 40,000 miles of coverage). I called him back and explained that I had been told I had a 30 day/ 1,000 mile warranty. He then advised that the "warranty" was a limited powertrain warranty in which the dealership would pay 50%. I advised this was unacceptable- that these are basic functions of any vehicle and should have been fixed prior to sale. I explained that I did not purchase a wholesale vehicle- I purchased a good car from a reputable dealership. He advised he would check with "the guys" and call me back, and as this was a Saturday, the return phone call would probably be the following Monday. There was no return call the following Monday, no return call the following week. 9 days later I called and left a voicemail for the finance person to check in; no return call yet again. To be honest I'm pretty surprised that a dealership like Handys would pull this sort of thing- you expect it from a private sale or one of those fly by night small places, not a well established Toyota dealership. And as I mentioned, these aren't even major issues like a bad transmission or an engine failure. Shame on me for not performing an extended test drive, shame on them for not doing the right thing. It is clearly apparent that this is a tire slap and vehicle wash dealership when it comes to used cars. Very surprised and very disappointed- not the way to run a business. More

Had to ask questions more than once to get answers, still waiting for some. I'm not sure management is aware of the problems at this dealership, but it should get addressed. I have moved on and will continue waiting for some. I'm not sure management is aware of the problems at this dealership, but it should get addressed. I have moved on and will continue to look elsewhere for my granddaughter's truck. More

excellant service and friendly people. i had a state inspection performed which was due in august/ 22 i had a state inspection performed which was due in august/ 22 More