Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Handy Toyota
St. Albans, VT
3,803 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,803 reviews
August 22, 2024
Salesman was great they know their product I would recommend them to anyone trying to purchase a vehicle recommend them to anyone trying to purchase a vehicle More
by awrobtoy
Verified Customer
August 21, 2024
Shout out to Chris Carey for a quick, knowledgeable and professional transaction. We appreciate your time and will definitely return again. Thank you. professional transaction. We appreciate your time and will definitely return again. Thank you. More
by blondiehead
Employees Worked With
August 20, 2024
Took my truck in for an oil change and tire rotation. Everything was good up until a couple of hours later my wife received a phone message from Handy’s. It went like this hey our technician thinks he le Everything was good up until a couple of hours later my wife received a phone message from Handy’s. It went like this hey our technician thinks he left your oil drain plug loose. If you’re in still in the area please swing in and we will check it. Okay problem I am not in the area. So I get under the vehicle and the plug is almost out and very much not tight. So I tightened it. It’s late Saturday so I call them Monday because I am upset. I speak to William he says sorry I can pass you onto the service manager. After a few calls and no call back I get a call from Handy’s hey we would like to schedule your September inspection on your Toyota. I say no definitely not scheduling anything after this last weekends issues oh sorry sir let me patch you through to the service manager. No answer again. Then Ethan calls me say sorry I said I brought it to you so I didn’t have to get under it. He’s says it happens all the time. I am like really it’s never happened to me and I brought it to the Toyota dealer to avoid this problem. Well it happened what what you like me to do about it. As if it were my fault it happened. I told him don’t worry about it. After treating me like this I will take my business elsewhere. Call 802 Toyota or Heritage Toyota this place doesn’t take responsibility for their own issues. Maybe offer 20 dollars off the next service. Ethan Raymond doesn’t have to worry after my family purchased three vehicles it the last two years we will take our business elsewhere. Thank you for the crappy service and attitude. My opinion is goes else where for service. More
by Robertbillado
August 20, 2024
Thank you Lee Bodette! I just purchased my 6th new car from Handy Toyota and Lee was my Sales Advisor for the last 5! He is a car guy and a huge Customer advocate! I just purchased my 6th new car from Handy Toyota and Lee was my Sales Advisor for the last 5! He is a car guy and a huge Customer advocate! Give Handy’s a try and make sure you ask for Lee-Bo. More
by Randy
August 20, 2024
Easy to deal with, no pressure. Good follow up after sale. Toyota on the other hand makes it tough to get the vehicle you want. Allocation availability makes it difficult. Good follow up after sale. Toyota on the other hand makes it tough to get the vehicle you want. Allocation availability makes it difficult. More
by merchand59
August 20, 2024
Great job Jake and Dennis, explained everything and we were very happy dealing with them were very happy dealing with them More
by marches321
August 19, 2024
I dropped it two stars because I had to go back for something they did wrong. Then they charged me for fixing the issue. I called them and they refunded me immediately. Still it was a pain to have to g something they did wrong. Then they charged me for fixing the issue. I called them and they refunded me immediately. Still it was a pain to have to go back More
by 13mikethompson
August 19, 2024
As always the service was great! Cannot say enough good things about everyone here and how they all truly want to help you out. Cannot say enough good things about everyone here and how they all truly want to help you out. More
by norotskye
Employees Worked With
August 19, 2024
Adam and Eric were wonderful to work with. Made my car buying experience easy and enjoyable. Made my car buying experience easy and enjoyable. More
by bosejem23
August 19, 2024
We had a wonderful experience car shopping. Gabriel listened to what we were looking for and helped us find the perfect car, which was also within our budget. We can’t thank him enough for the Gabriel listened to what we were looking for and helped us find the perfect car, which was also within our budget. We can’t thank him enough for the perfectly seamless process. More
by m.thibault12
