Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Handy Toyota
St. Albans, VT
4,760 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,760 reviews
August 18, 2026
Very efficient. I liked getting the text with the diagnosis so I could see even before talking to the rep I liked getting the text with the diagnosis so I could see even before talking to the rep More
by gamecox77
Verified CustomerEmployees Worked With
August 17, 2026
Very nice place and I love how they send the videos so you can see everything yourself. Thank you Handys you can see everything yourself. Thank you Handys More
by combsarin
August 15, 2026
I would not recommend the St Albans, VT Handy Toyota dealership. Bought a new 2025 Tundra from them. It was a two-tone black color. We even asked the salesperson about the subdued roof area. No one ever dealership. Bought a new 2025 Tundra from them. It was a two-tone black color. We even asked the salesperson about the subdued roof area. No one ever told us it was an aftermarket vehicle wrap. We did not know. Not even a mention of it or an invoice or care instructions were given to me at the vehicle closing. Why would a brand-new vehicle have an aftermarket wrap and not be disclosed to the buyer? Nine months later the wrap is peeling off. I was shocked when the service people asked me, "Where did you have your vehicle wrapped"? I was very surprised to find the subdued color was an aftermarket wrap. They offered to remove the wrap under warranty. While they were taking the vehicle to the aftermarket shop, I was by pure chance behind them watching my new car being driven at 90 MPH passing cars on the interstate. I actually have this on video. They apologized for that. With the vinyl wrap removed I could now see several small dents on the roof! I feel deceived about the wrap and why they would cover up the damage. Dishonest? Deceitful? One manager actually told us "you should have known" about the wrap! They did offer to send it to a dent specialist but acknowledged they most likely would not get the dents out seeing how they are on roof edge seams. They will not do what is right and deal with me fairly now. Covering up with a cover up. Of course, none of this can be proven but it sure smells bad to any reasonable person. Why are they wrapping brand new vehicles and not telling the buyer. Supposedly vinyl wraps only last three to five years. I would not have purchased a brand-new vehicle with aftermarket additions. Buyer be warned. I will not give them my business or recommend anyone do so. More
by shawnablaine
Employees Worked With
August 14, 2026
Excellent, exceptional, sums it up. It reminded me of when Lexus launched in the US and the customer was the most important thing. It reminded me of when Lexus launched in the US and the customer was the most important thing. More
by tim24irish
August 14, 2026
Friendly customer service, explained invoice, made it quick and easy to pay and check out quick and easy to pay and check out More
by PamT
Employees Worked With
August 13, 2026
Very accommodating and easy to deal with, no high pressure pushy sales pitches, Toyotas sell themselves. Six years ago I had a very unpleasant experience with a very pushy salesperson at a Chittenden pressure pushy sales pitches, Toyotas sell themselves. Six years ago I had a very unpleasant experience with a very pushy salesperson at a Chittenden County dealership, did not purchase there nor will I ever go back there. I purchased from Handy six years ago, leased this time and will continue to do my business with Handy Toyota! More
by jcmmazzola
August 13, 2026
Josh and Dennis where very good and able to answer all of our questions. My issue was that the car was not as clean as I was expecting it to be with "grime" and dog hair in a lot of place and that upon clos our questions. My issue was that the car was not as clean as I was expecting it to be with "grime" and dog hair in a lot of place and that upon close inspection when getting home I realized that the back passenger area had been painted and it was never disclosed to me and was not on the carfax report. I emailed Josh about it and he told me then. Also after 3 days of driving it a noise appeared and I had to bring it back to the service department. Josh was great with that when I called and got me in that day but I would think a Gold certified used car would be "checked out" better than this one seems to have been. More
by anemikos
August 12, 2026
They were very straightforward and patient. The dealership had a relaxed atmosphere and there was no pressure to buy. The dealership had a relaxed atmosphere and there was no pressure to buy. More
by ginnymatthew
Employees Worked With
August 12, 2026
Great! No games, no pressure, very helpful, Excellent communication after the sale we are very happy! We will recommend our friends. No games, no pressure, very helpful, Excellent communication after the sale we are very happy! We will recommend our friends. More
by kuhlkard
Employees Worked With
August 12, 2026
The service is professional and friendly at this dealership. Everyone is helpful, and the quality of the work is excellent. dealership. Everyone is helpful, and the quality of the work is excellent. More
by westhillhathaway
Employees Worked With
