Haley Buick GMC Airport
Richmond, VA
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374 Reviews of Haley Buick GMC Airport
I would like to let you know how good our experience with I would like to let you know how good our experience with your service dept has been. Allen Andrews assisted us on several occassions in the past 2 m I would like to let you know how good our experience with your service dept has been. Allen Andrews assisted us on several occassions in the past 2 months, showing excellent skills in delivering quality customer service. He seems to go the extra mile to make customers feel welcome and comfortable while waiting. Others waiting with me, also felt the same as me. He also has showed a wide range of knowledge. He is a real asset to GMC. Please be sure he knows this has been written (Because you don't get too many good feed backs, normally you only hear the bad). We thank him and someone like him is appreciated More
I have driven twice from 80 miles to deal with these I have driven twice from 80 miles to deal with these professionals. Legwork is easy over the phone. Transaction has been seamless, with little or no I have driven twice from 80 miles to deal with these professionals. Legwork is easy over the phone. Transaction has been seamless, with little or no wait time to accept delivery of new car. Willing to work with my hectic time schedule, and beats competitors prices with ease... no haggling required! More
Gary Dunn and Gary Talley did an outstanding job in assisting me with my used car purchase. When I first made contact with the dealership I spoke with Mr. Dunn and explained that the car I wanted to se assisting me with my used car purchase. When I first made contact with the dealership I spoke with Mr. Dunn and explained that the car I wanted to see was locate at the Powhatan site. Mr. Dunn without asking me if I really wanted the car left from the Laburnum site and went to the Powhatan site to get the car on the same day & then brought the car to my job, located in Mechanicsville, for me to see. The funny part about this is I never told Mr. Dunn where I worked. He went the extra mile to locate my employer's address and made sure I could view the car without any certainty that I would definitely buy the car. I have never experience any car salesperson providing this type of custom service just for me to see a car. I was very impressed and my co-worker. It made me feel very special, like a queen and a very important person. When I was ready to test drive the car and Mr. Dunn was not available, but made the necessary arrangements with Mr. Talley to make it happen. I did not purchase the car on the same day because I had a prior committment. I left the dealership without anyone pressuring me to make my purchase on the same day. The next day I purchase the car in a price range that fit my budget without any hassle. I highly recommend the fine folks at Capital GMC Laburnum site to anyone. More
Capital was recommended by a friend of ours, who recently bought a 2011 Buick Lacrosse there, and was pleased he did. We decided to stop by to see what they had, and were greeted warmly by Daniel Wilson. We bought a 2011 Buick Lacrosse there, and was pleased he did. We decided to stop by to see what they had, and were greeted warmly by Daniel Wilson. We were very impressed with Daniel. He was very knowledgeable about the Lacrosse's, very pleasant and friendly, and there wasn't a question about the car that he couldn't answer. He was very patient and explained in layman's terms all of the capabilities and gadgets the car has. He certainly possesses terrific customer service skills. The other employees that Daniel introduced us to were very friendly as well. The rating of the price was a little lower than the other scores, but, hey, who doesn't want a great deal and save money?! Word of mouth is the best advertisement, and we intend to spread the word about Daniel and the Capital dealership! More
Brad was very friendly, helpful and knowledgeable. He answered all our questions and offered tips as to what to look for in comparing cars. i would recomend him to anyone. Bob McAlpin answered all our questions and offered tips as to what to look for in comparing cars. i would recomend him to anyone. Bob McAlpin More
My experience working with Capital GMC was very positive from start to finish. Greg Huband went to great length to provide for test drives of multiple vehicles and explain the benefits of owning each of the from start to finish. Greg Huband went to great length to provide for test drives of multiple vehicles and explain the benefits of owning each of them. Greg's assistance in selecting the right vehicle and gaining the best available price was superb. Everyone at Capital was great in making an after hours delvery on Friday evening work. I would feel free to suggest to anyone looking for a vehicle that Capital GMC will go the extra distance to make your buying experience a good one. I just sold my previous vehicle(2003 Yukon XL with 255,000 mile) and look forward to my new vehicle (2011 Yukon XL) providing the same great service. Jim Hodges Deltaville, Va. More
Wade and Patrick were extremely accommodating and got me into a great car for the price that I wanted! Will definately return in the future! into a great car for the price that I wanted! Will definately return in the future! More
Hello: I have been coming to this dealership for over Hello: I have been coming to this dealership for over 12 years. Both cars I have were purchased there and I love them. I have a 2000 Gran Am and Hello: I have been coming to this dealership for over 12 years. Both cars I have were purchased there and I love them. I have a 2000 Gran Am and a 2003 BMW. They are both service there and I have always been treated with the utmost respect and received great customer service. I believe the prices I have always been quoted were fair and I was not over charged because I am a woman. Thanks for this opportunity to give my opinion. I would recommend anyone with car issues or looking to purchase, to check out "my" favorite dealer!! (smile) More
VICTOR WAS VERY PATIENT AND GOT ME JUST WHAT I WANTED. (2011 GMC DENALI) I HAVE HAD EXPERIENCE WITH THE MAINTAINENCE PEOPLE AND THEY ARE VERY POLITE AND FRIENDLY. I TOOK A ROAD TRIP TO BECKLEY, WES (2011 GMC DENALI) I HAVE HAD EXPERIENCE WITH THE MAINTAINENCE PEOPLE AND THEY ARE VERY POLITE AND FRIENDLY. I TOOK A ROAD TRIP TO BECKLEY, WEST VIRGINIA FOR A SCHOOL REUNION. THE TRUCK HANDLED LIKE A DREAM. More