Haley Buick GMC Airport
Richmond, VA
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374 Reviews of Haley Buick GMC Airport
Hi ,my name is Ed. I am eighty years old and Vie Nam vet.I have had my 2017Chevy silverado in for service sinceNov 2nd for the Torque Convertorr replacement..Today is t I am eighty years old and Vie Nam vet.I have had my 2017Chevy silverado in for service sinceNov 2nd for the Torque Convertorr replacement..Today is the 9th of January and was just informed that they located a converator. Drum Roll Please.Today is Jan. 13th and my truck is ready it only took 2months and 13days.After contacting Chevy Int.They said they would give me a free oil change for my inconvience.How thought.ful.When i was told will see about getting it fixed now i understand. More
Janet Pineman was most helpful and knowledgeable. Service desk needs to give customers an estimate of how long a job might take. Was not expecting the free oil change to take 2 1/2 hours. Sierra Service desk needs to give customers an estimate of how long a job might take. Was not expecting the free oil change to take 2 1/2 hours. Sierra is a nice truck but the Onstar stuff is too expensive, complicated, and redundant if you have an iPhone. Ratings were a result of how I felt treated overall. The hard working technicians doing the work I’m sure deserve a much higher grade. More
The staff was professional and courteous. The wait time was more than acceptable. And the price was perfect. Thanks The wait time was more than acceptable. And the price was perfect. Thanks More
You feel like a number here. No geniune concern. Service is even worse. Don’t buy a vehicle here and feel like you can bring it back for timely service. They quick to cross s No geniune concern. Service is even worse. Don’t buy a vehicle here and feel like you can bring it back for timely service. They quick to cross sale at every oil change but not respectful of your time even when you make an appointment for service. Tom Dehaven is a Service Advisor with no urgency or care. More
Janet Pineman and other associates came through once again! We purchased a new Enclave with the attentive support of Ms. Pineman. Ms. Pineman is always pleasant to work with for a car buying experience. again! We purchased a new Enclave with the attentive support of Ms. Pineman. Ms. Pineman is always pleasant to work with for a car buying experience. The other associates were also professional and made sure we were okay if we came in and Ms. Pineman was busy. Everyone from the maintenance scheduler, the maintenance department, the parts department, and financing contributed to and overall awesome experience! Thanks Janet and the Haley team for a great experience. BTW, your waiting is awesome too! Thanks! More
Haley Dodge on Laburnum Ave. I went there because the service dept had been good for taking care of my car. I needed another vehicle, because my car had been totaled. Logan Carter asked me questions t service dept had been good for taking care of my car. I needed another vehicle, because my car had been totaled. Logan Carter asked me questions to determine what I wanted. I evidently settled on a previously owned Chevrolet Equinox. He was caring and saw that I obtained the right vehicle. More
Steve Dixon and Michael Pascual never cease to amaze me in making sure I get exactly what I want. Their knowledge and expertise is impeccable! I have been a repeat buyer several times as I know I can tru in making sure I get exactly what I want. Their knowledge and expertise is impeccable! I have been a repeat buyer several times as I know I can trust I am getting the biggest bang for my buck as well as trust they have my best interest in mind as well. KP is also a pleasure to deal with as well and is very knowledgeable as well. Great friendly staff! They all go above and beyond and make what can be a stressful situation a super fun experience! Thanks guys it’s always a pleasure! More