Haley Buick GMC Airport
Richmond, VA
Filter Reviews by Keyword
By Type
374 Reviews of Haley Buick GMC Airport
We have always used GMC for servicing our vehicles, this was the worst experience we have had with them, usually the service is great. We brought in our Tahoe on Friday the 11th and it ws not ready for pick was the worst experience we have had with them, usually the service is great. We brought in our Tahoe on Friday the 11th and it ws not ready for pick up until today 11/17. There was little to no communication unless it was facilitated by us to get progress on the status of when our vehicle was going to be finished. We are extremely disappointed with the service we received when all of our previous experiences have been great. More
Of all of the dealers that i have worked with, This young man was excellent. He answered every question that i asked. It is rare to find a young man who acted beyond his years. If i was hiring, he would b man was excellent. He answered every question that i asked. It is rare to find a young man who acted beyond his years. If i was hiring, he would be the type of young man that i would want on my front line. He made my experience wonderful. More
My husband and I initially requested information about a GMC Acadia via the internet. Daniel was very timely with his response via email and was flexible with our availability to meet. Upon visiting the dea GMC Acadia via the internet. Daniel was very timely with his response via email and was flexible with our availability to meet. Upon visiting the dealership, Daniel was friendly, honest about pricing, and helpful in teaching us the features of the vehicle. We were still planning to test drive other vehicles before we made our ultimate purchase, and Daniel was respectful of our decision to do so. He did not force the discussion of preapproval, and he waited for us to make the first move, which we both greatly appreciated. Ultimately, the Acadia wasn't the right fit for what we were looking for, but Daniel was, by far, the best salesperson we encountered during our vehicle search. I would recommend him to any friend or family member. More
My experience with Capital Buick was extremely pleasant. The sales associate that assisted me (Gregory Huband) was patient, respectful and personable. I did not feel pressured to purchase a vehicle, which The sales associate that assisted me (Gregory Huband) was patient, respectful and personable. I did not feel pressured to purchase a vehicle, which put me at ease. I was allowed to look at a variety of models. Once I found settled on the model I wanted (2012 Buick LaCrosse), Mr. Huband assisted me with selecting the vehicle that best fit my preferences (color, interior, etc.). My financing process was also pleasant and straightforward. Once again, I thoroughly enjoyed my experience at Capital Buick. And I love my new car. I trust my service experience over the coming years with Capital Buick will be just as pleasant. More
I initially met Daniel (electronically)after visiting the website. He was helpful and persistent via emails and texts. He followed the sales procedures diligently and yet he was friendly and unrehearsed. I website. He was helpful and persistent via emails and texts. He followed the sales procedures diligently and yet he was friendly and unrehearsed. I think that he is totally natural and in his realm of expertise. Most importantly he listened and did not prequalify. He even overcame the obstacles confronting him during the demo. Great Job! Brian also performed admirably and was friendly and passive. A very refreshing change from the stereotypical unscrupulous, fraudulent, and deceptive finance people that have helped stifle the automobile sales industry. The only negative was his choice in MLB. A pleasant buying experience. Will Lengyel More
Capital was recommended to me by quite a few people. After spending more than 2 full days searching for a new vehicle (with no luck), I decided to stop in at Capital. I was very impressed with Daniel's After spending more than 2 full days searching for a new vehicle (with no luck), I decided to stop in at Capital. I was very impressed with Daniel's knowledge of the trucks that I was interested in. I looked at the new trucks, but decided that a slightly used truck would be more in my price range. Both Daniel and Kevin did all they could to locate a truck that I liked. They had one on their lot and had one brought over from their Powhatan location. Working with Daniel was painless. I believe that the price quoted for the truck was very reasonable and fair. The customer service was outstanding! I am now a Capital customer for life and will deffinitely reccomend both Captial and Daniel to anyone that is looking for a new vehicle! More
I Was Treated In A Very Professional Manner & Received What I Wanted. The Staff Was Great Along With The Deal. Thanks Daniel & Staff For Everything! You're The Best! Received What I Wanted. The Staff Was Great Along With The Deal. Thanks Daniel & Staff For Everything! You're The Best! More
After the government bailout of GM and the overt intentions of their CEO to have congress levy an additional 1.00 a gallon tax on gasoline to aid in the sales of the electric Volt , I promised mysel intentions of their CEO to have congress levy an additional 1.00 a gallon tax on gasoline to aid in the sales of the electric Volt , I promised myself I would never buy another GM vehicle. I found myself for the first time since 1979 walking around the Ford dealership lot. After some serious soul searching I came back to GM (Capital) because of Greg Huband (Sales) and Mike Rowe (service). The way I have always been treated and needs been addressed is what changed my mind. They are responsible for my purchase of a new GM vehicle. More
My teams was very friendly and very good to work with. They were easy to talk with and tell what I was looking for. They were seeking the supply my needs and made the transactions as easy as they could. They were easy to talk with and tell what I was looking for. They were seeking the supply my needs and made the transactions as easy as they could. More
I have been shopping around for tires for my truck for awhile now. Found some good deals on the internet, but didnt want to have to deal with shipping, then finding someone who can put them on. I called C awhile now. Found some good deals on the internet, but didnt want to have to deal with shipping, then finding someone who can put them on. I called Capital to see what they could do for me. I spoke to Allen Andrews on the phone and he got the ball rolling for me. The tires I were looking at were about $100 cheaper(4 of them total) on a website. He told me not to worry, that he would price match them. He sure did, and lucky enough there was an extra $60 rebate card that I can recieve. The tires were there that afternoon, and was in and out of the dealership in about an hour. Allen and his staff were very friendly and knowledgeable and did a great job. Even the parts man in the back had some good tips on how to maintain my truck and keep it running strong. (I think his name was Chris) Great overall experience. I will definitely be back for my service needs. Keep up the good work. More