Haley Buick GMC Airport

My husband and I were looking for a like new vehicle for our family. I researched some options online and within 30 minutes received a call from Kory Clayton. We told him our budget and a list of our need our family. I researched some options online and within 30 minutes received a call from Kory Clayton. We told him our budget and a list of our needs and then wants. Kory went above and beyond all of our expectations. He was extremely knowledgeable about what was on the lot and the other Capital Lots as well. After looking at the Jeep that we originally inquired about we realized it wasn't big enough for our family. Kory found a 2009 Chevy Trailblazer that met all of our needs and then some. Kory was not pushy, genuine and honest. We are a small business owner and we will buy all of our vehicles, personal and commercial from him. We look forward to doing business with him again soon. Ryan & Christina McLaughlin More

The dealership and the people at the dealership went out of their way to understand my situation and work with me. I am in the process of moving which made the car purchasing process extremely difficult. T of their way to understand my situation and work with me. I am in the process of moving which made the car purchasing process extremely difficult. There are so many hoops that you have to jump through (getting a physical address, a Virginia license, Virginia insurance). Everyone at the dealership was very understanding. We quickly identified the car that I wanted. Then we started working on the price, financing and the final details. They kept the car for me, kept checking in with me offering to do anything that they could to help. They worked out all of the financing terms and paperwork with my bank. Then, they offered to come get my car during the day to detail it and get everything perfect. G.S. was my salesman and he was great, he did everything he possibly could to make the experience the best ever. He made sure that everything was taken care of, he followed up every step up the process. He tried to make the process as painless for me as possible, even if it meant that he had to do extra work. Happy is like the coordinator of a ship, he checks in on you at every step of the process. He checks off on all the boxes to make sure that everything is right. The car buying process took me almost 3 weeks because of my residency issues, so Happy went back and checked to make sure that the rebates had not gotten any better before we signed the deal. Making sure that I got the best deal possible. More

G.S. was great to work with. He was very friendly and did not pressure me to just buy something. He helped me narrow down my options by helping to decide what features were most important to me in buying a n not pressure me to just buy something. He helped me narrow down my options by helping to decide what features were most important to me in buying a new vehicle. I had a great experience and look forward to working with G.S. and Capital in the future. More

I wanted to say that my experience was wonderful!! I initally found my vehicle of choice via the website, and Brad actually called me the next morning, left a message and sent me a video message. I was initally found my vehicle of choice via the website, and Brad actually called me the next morning, left a message and sent me a video message. I was very impressed :) I later spoke with him in person and he was very professional and courteous. He never made me feel ignorant or pressured me to purchase. I would definitely come again. Thanks! And I am loving my new car the 2008 Buick Enclave CXL :) More

G.S. Sarma was great to work with during the car buying experience. Very helpful and never felt pressured. Very easy transaction. Everyone we met was very friendly and very helpful. They really worked experience. Very helpful and never felt pressured. Very easy transaction. Everyone we met was very friendly and very helpful. They really worked with us to get us in the car we wanted. More

We have delt with Greg Huband many times and have found he very helpful walking us through the confusing process of purchasing a new car. He is also very helpful if you have a question or problem after pur he very helpful walking us through the confusing process of purchasing a new car. He is also very helpful if you have a question or problem after purchasing your vehicle. Capital has always gone out of their way to take care of any service we have needed with a smile. More

Kory was very pleasant and very knowlegable of the product he was selling. He showed me what I wanted to see and had what I wanted at the time. Over all very pleasant experience and would tell anyon product he was selling. He showed me what I wanted to see and had what I wanted at the time. Over all very pleasant experience and would tell anyone what a nice experience it was. More

I WORKED WITH BRAD JOHNSON TO GET A NEW CAR. VERY NICE PERSON ENJOYS DEAL WITH HIM WOULD DEAL WITH BRAD AGINE VERY NICE YOUNG MAN CHARLES LEWIS PERSON ENJOYS DEAL WITH HIM WOULD DEAL WITH BRAD AGINE VERY NICE YOUNG MAN CHARLES LEWIS More

Sammy and I were just discussing at dinner something very unusual. A dealership and a sales representative who have definitely earned our trust and loyalty. This is saying a great deal as we rarely buy throu unusual. A dealership and a sales representative who have definitely earned our trust and loyalty. This is saying a great deal as we rarely buy through this means. You could not have made our car search/buying experience any easier. Coming from a sales/mkting/customer service background I truly understand sales and "all that involves" and what hoops we all have to jump through at times. Sammy and I also can be a "bit" ha ha, demanding in our search but the end result is the same. We want all to achieve a win/win and everyone leaving feeling good abt the transaction and the purchase. You accomplished all with """"flying colors""""" Not once but now "two" times. You even anticipated some issues we may have and acted on it pro-actively which is rare in this day and time. Customer Service seems to be heading toward a thing of the past but you are the definition of good customer service. Again you are as good for this position as it is for you and that definitely shows. Again it was a pleasure and we will not hesitate to contact you with our future car needs/wishes. Sincerely, Gaynelle and Sam Morris More

His knowledge of cars is awesome. He will not try to pressure you to buy and will find the best possible deal for you. If he does not know how a feature works will take time to learn and describe it to pressure you to buy and will find the best possible deal for you. If he does not know how a feature works will take time to learn and describe it to you. He is very mannerable and friendly. If financing is required he will check all sources and make sure you get the best possible deal within your budget. He will not rush and take as much time as needed with you. More