Haley Buick GMC Airport

I was browsing online one day, and sent the dealership my info to be contacted about a car we've seen in their ad. My wife and I knew it would have to wait until later...3 months or so. Not much longer aft info to be contacted about a car we've seen in their ad. My wife and I knew it would have to wait until later...3 months or so. Not much longer after that, approximately 2 weeks later we got a call back from the Sales Consultant about something we could possibly be interested in, and he was right... to make a long story short we set up an appointment, came in, took a test drive, and before we knew we were headed home that same night in the vehicle. We didn't plan on that :) Overall everything went well. Very Good customer service, and friendly environment thats including the mechanics. Our sales consultant was a patient, no hassle kind of guy. I recommended my aunt to go here for her next vehicle she plans on purchasing in the near future, and I too recommend you too. More

I love this dealership! Ganesh was so helpful without being pushy at all. He listened rather than talked, asking questions to help determine the best car for me. Felt like I was buying my car from a fr being pushy at all. He listened rather than talked, asking questions to help determine the best car for me. Felt like I was buying my car from a friend. I would go nowhere else to buy a car now and recommend it to everyone. I bought a 2013 Buick Verano and it is an awesome car. Go see one and ask for Ganesh! More

My husband and I were looking for a like new vehicle for our family. I researched some options online and within 30 minutes received a call from Kory Clayton. We told him our budget and a list of our need our family. I researched some options online and within 30 minutes received a call from Kory Clayton. We told him our budget and a list of our needs and then wants. Kory went above and beyond all of our expectations. He was extremely knowledgeable about what was on the lot and the other Capital Lots as well. After looking at the Jeep that we originally inquired about we realized it wasn't big enough for our family. Kory found a 2009 Chevy Trailblazer that met all of our needs and then some. Kory was not pushy, genuine and honest. We are a small business owner and we will buy all of our vehicles, personal and commercial from him. We look forward to doing business with him again soon. Ryan & Christina McLaughlin More

The dealership and the people at the dealership went out of their way to understand my situation and work with me. I am in the process of moving which made the car purchasing process extremely difficult. T of their way to understand my situation and work with me. I am in the process of moving which made the car purchasing process extremely difficult. There are so many hoops that you have to jump through (getting a physical address, a Virginia license, Virginia insurance). Everyone at the dealership was very understanding. We quickly identified the car that I wanted. Then we started working on the price, financing and the final details. They kept the car for me, kept checking in with me offering to do anything that they could to help. They worked out all of the financing terms and paperwork with my bank. Then, they offered to come get my car during the day to detail it and get everything perfect. G.S. was my salesman and he was great, he did everything he possibly could to make the experience the best ever. He made sure that everything was taken care of, he followed up every step up the process. He tried to make the process as painless for me as possible, even if it meant that he had to do extra work. Happy is like the coordinator of a ship, he checks in on you at every step of the process. He checks off on all the boxes to make sure that everything is right. The car buying process took me almost 3 weeks because of my residency issues, so Happy went back and checked to make sure that the rebates had not gotten any better before we signed the deal. Making sure that I got the best deal possible. More

G.S. was great to work with. He was very friendly and did not pressure me to just buy something. He helped me narrow down my options by helping to decide what features were most important to me in buying a n not pressure me to just buy something. He helped me narrow down my options by helping to decide what features were most important to me in buying a new vehicle. I had a great experience and look forward to working with G.S. and Capital in the future. More

I wanted to say that my experience was wonderful!! I initally found my vehicle of choice via the website, and Brad actually called me the next morning, left a message and sent me a video message. I was initally found my vehicle of choice via the website, and Brad actually called me the next morning, left a message and sent me a video message. I was very impressed :) I later spoke with him in person and he was very professional and courteous. He never made me feel ignorant or pressured me to purchase. I would definitely come again. Thanks! And I am loving my new car the 2008 Buick Enclave CXL :) More

G.S. Sarma was great to work with during the car buying experience. Very helpful and never felt pressured. Very easy transaction. Everyone we met was very friendly and very helpful. They really worked experience. Very helpful and never felt pressured. Very easy transaction. Everyone we met was very friendly and very helpful. They really worked with us to get us in the car we wanted. More

We have delt with Greg Huband many times and have found he very helpful walking us through the confusing process of purchasing a new car. He is also very helpful if you have a question or problem after pur he very helpful walking us through the confusing process of purchasing a new car. He is also very helpful if you have a question or problem after purchasing your vehicle. Capital has always gone out of their way to take care of any service we have needed with a smile. More

Kory was very pleasant and very knowlegable of the product he was selling. He showed me what I wanted to see and had what I wanted at the time. Over all very pleasant experience and would tell anyon product he was selling. He showed me what I wanted to see and had what I wanted at the time. Over all very pleasant experience and would tell anyone what a nice experience it was. More

I WORKED WITH BRAD JOHNSON TO GET A NEW CAR. VERY NICE PERSON ENJOYS DEAL WITH HIM WOULD DEAL WITH BRAD AGINE VERY NICE YOUNG MAN CHARLES LEWIS PERSON ENJOYS DEAL WITH HIM WOULD DEAL WITH BRAD AGINE VERY NICE YOUNG MAN CHARLES LEWIS More