
Haley Buick GMC Airport
Richmond, VA
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376 Reviews of Haley Buick GMC Airport
Sammy and I were just discussing at dinner something very unusual. A dealership and a sales representative who have definitely earned our trust and loyalty. This is saying a great deal as we rarely buy throu unusual. A dealership and a sales representative who have definitely earned our trust and loyalty. This is saying a great deal as we rarely buy through this means. You could not have made our car search/buying experience any easier. Coming from a sales/mkting/customer service background I truly understand sales and "all that involves" and what hoops we all have to jump through at times. Sammy and I also can be a "bit" ha ha, demanding in our search but the end result is the same. We want all to achieve a win/win and everyone leaving feeling good abt the transaction and the purchase. You accomplished all with """"flying colors""""" Not once but now "two" times. You even anticipated some issues we may have and acted on it pro-actively which is rare in this day and time. Customer Service seems to be heading toward a thing of the past but you are the definition of good customer service. Again you are as good for this position as it is for you and that definitely shows. Again it was a pleasure and we will not hesitate to contact you with our future car needs/wishes. Sincerely, Gaynelle and Sam Morris More
His knowledge of cars is awesome. He will not try to pressure you to buy and will find the best possible deal for you. If he does not know how a feature works will take time to learn and describe it to pressure you to buy and will find the best possible deal for you. If he does not know how a feature works will take time to learn and describe it to you. He is very mannerable and friendly. If financing is required he will check all sources and make sure you get the best possible deal within your budget. He will not rush and take as much time as needed with you. More
I appreciated the dealership honoring the original cost estimate on what turned out to be a more labor intensive repair. However, I was disappointed that the service technician did not protect the carpets estimate on what turned out to be a more labor intensive repair. However, I was disappointed that the service technician did not protect the carpets in the front seat footwells which I found heavily soiled when the vehicle was returned to me. More
Stephen has always been accommodating re scheduling my service visits and has delivered within time estimate. Cost is reasonable. All other staff are courteous and friendly as well. service visits and has delivered within time estimate. Cost is reasonable. All other staff are courteous and friendly as well. More
When I decided to trade my Chrysler van and go back to GM for a smaller vehicle I headed straight to Capital and looked for Greg Huband. Greg had sold me a 2001 Pontiac Grand Prix previously and I loved his for a smaller vehicle I headed straight to Capital and looked for Greg Huband. Greg had sold me a 2001 Pontiac Grand Prix previously and I loved his patience, knowledge, and honesty. This time he really outdid himself, working tiredlessly to get me the best deal including a good trade-in value for the van. I appreciate everything he has done to make my car purchasing experience with this dealership more pleasant than at others. If there comes a time that I would require another vehicle, I will head straight to Capital and Geg. More
I USE THIS DEALER I HAD A RECALL ON MY CAR I CALLED TO SEE HOW LONG IT WILL TAKE TO DO THE JOB THEY SAID IT WILL TAKE AN HOUR AND HALF I TOOK IT IN I GOT THERE AT 10:09A.M. AND GOT OUT AT 10:45A.M. I WAS SEE HOW LONG IT WILL TAKE TO DO THE JOB THEY SAID IT WILL TAKE AN HOUR AND HALF I TOOK IT IN I GOT THERE AT 10:09A.M. AND GOT OUT AT 10:45A.M. I WAS PLEASED ON HOW QUICKLY THEY GOT ME OUT THE JOB WAS SUPERD AND I WILL RECOMEND THIS DEALER TO FRIENDS AND FAMILY ALWAYS SERVICE WITH A SMILE More
I am writing this review to let you know about the Great service I have received at Capital GMC. I have been dealing with Steve Pearson who has exceeded my expectations concerning his knowledge,the quality service I have received at Capital GMC. I have been dealing with Steve Pearson who has exceeded my expectations concerning his knowledge,the quality of service, the price along with working around my busy schedule and doing the service on time. I also take my 2006 F-250 4x4 there for service. A great place to buy a vehicle and get it serviced! More
Greg Hubband was very patient and he took his time finding the vehicle we like the best. When we were unable to get the vehicle we wanted first he showed us other options and helped us get a car we re finding the vehicle we like the best. When we were unable to get the vehicle we wanted first he showed us other options and helped us get a car we really liked. More
My husband and I have a long standing relationship with Capital and Greg Huband. Over the years we've purchased at least 5 cars from Capital. Greg has been the salesman with each purchase. We've found hi Capital and Greg Huband. Over the years we've purchased at least 5 cars from Capital. Greg has been the salesman with each purchase. We've found him to have a thorough knowledge of each make and model. He has been more than willing to move cars from the other location so that we could compare. He has followed through to make sure we are completely satisfied. We have already sent friends to Capital to meet with Greg. More
Our experience with Capital was great! Joe helped us get the SUV we wanted within our price range. Everyone one there was very friendly and made us feel comfortable with our purchase. Thanks Joe, your the the SUV we wanted within our price range. Everyone one there was very friendly and made us feel comfortable with our purchase. Thanks Joe, your the best! More