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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

December 27, 2018

Amazing service! Everyone was very kind and helpful! Chris kern is amazing, very friendly and willing to answer all questions! They do their absolute best to make sure More

by montanage26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schepp, Chris Kern
December 27, 2018

Purchase of car The only complaint I have is that I was supposed to get a full tank of gas and it was near empty. Overall Gene was great and my experience was pleasa More

by wplace10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Henze
December 26, 2018

Service Redo After having a couple of issues with some recall work and service with my prepaid oil changes, I received a phone call from the owner of the dealershi More

by fbfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
December 22, 2018

Tim is great Their service department does great work and they get you in and out quickly. Tim has the answers or will get them for you. Comfortable waiting room. More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Tim Bucholtz, Duston Henze
December 22, 2018

Amazing experience with Tim. Great place to purchase vehicles. Truly have every part of the customer experience in mind. Tim in sales was amazing, can’t wait till my son turns More

by jcscheu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Tim Maney, Duston Henze
December 21, 2018

Good until the end My car is awesome now thanks to the auto body crew. But no one called to tell me my car was ready or that payment from my insurance wasn’t received. T More

by CassandraLea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payment lady, Maynard Heger
December 20, 2018

Airbag light Had airbag recall. Light still on after fix. Was told it would take care of. I have been waiting months for the part. Light is still on. Asked th More

by Me
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Dec 26, 2018 -

Griffin Ford Fort Atkinson responded

Hello. We did call you back and leave a voicemail for you. Griffin apologizes for the misunderstanding as that was not our intent. Our owner, Freddy, is reaching out to you. We did perform the airbag recall and felt that would have taken care of your light, but there was no guarantee. We are sincerely sorry for this inconvenience and appreciate your patience. Thank you.

December 20, 2018

Recall on airbag part. Part took 2 1/2 years but once in Griffin service got my car right in and fixed within an hour. Very friendly and efficient. More

by Rod123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Kay Frey
December 19, 2018

Amazing Great experience, amazing service and awesome salesman. Best service I've had with a dealership in a long time. I would do business with this dealersh More

by jeffreymohorcic
Recommend Dealer
Yes
Employees Worked With
Chris Kern, Duston Henze
December 19, 2018

Great! They were really nice, car is great. Friendly no pressure, easy financing. Love my lincoln. Hybrid is nice, getting 38mpg on the freway. Gave me More

by nelsonj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kern, Duston Henze
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