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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

July 12, 2019

Service support Tim did excellent follow ups with me on a warranty repair as well as key replacements.Everything was completed in a timely manner and when new keys we More

by janetls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Jul 16, 2019 -

Griffin Ford Fort Atkinson responded

Griffin is so pleased to hear all went well with your recent visit to our service department. Please know we value your business and stand ready to help again at any time in the future! Take care.

July 11, 2019

Computer that operates shift change replaced Unfortunately the problem wasn't fixed the first time and I had to return the next day for a loaner. It was the 4th of July weekend and I couldn't get More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Jul 16, 2019 -

Griffin Ford Fort Atkinson responded

Griffin is so happy that things are right with your vehicle now! We were pleased to accommodate you over the holiday weekend with a loaner and apologize for any inconvenience. Take care.

July 10, 2019

Great job Friendly personnel and super clean detailing job. My car looks like new. I would definitely recommend to other people. I will come back when needed. More

by Df111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg
Jul 16, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for your kind review and recommendation! Griffin certainly values it, as we do your business. We look forward to welcoming you back again!

July 08, 2019

Great Always great service and friendly people. Helpful advice on keeping the mice out of my engine. Thank you for the great service. See you next time. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Jul 08, 2019 -

Griffin Ford Fort Atkinson responded

Thank you, Lynn, for this kind review of your experience at our dealership. Griffin in Fort Atkinson certainly appreciates your business! Please let us know if we can do any more for you.

July 04, 2019

oil change they had my old car on file, even though when i called i explained i had gotten a new car. so that delayed the start a little bit. i waited over an ho More

by glynnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Jul 08, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for your feedback. We apologize to you sincerely for the inconvenience you experienced most recently at our dealership. Griffin certainly strives to perform better for our customers. Thank you for your repeat business, too. We will pass your comments onto our management to help with continuous improvement. Take care.

July 01, 2019

In and out This was my first time at this dealership and definitely will be back for my future purchases! Dustin was amazing to work with, friendly efficient and More

by Ryanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Porter, Duston Henze
Jul 01, 2019 -

Griffin Ford Fort Atkinson responded

Griffin and Dustin truly appreciate your feedback and recommendation of our services. It was an honor to earn your business. Take care on those roads out there!

June 29, 2019

The car runs smoothly The mechanic replaced the coolant bypass valve. The engine light I now off. The car feels cooler on the inside. The car run smoothly. The job was do More

by nena217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Jul 01, 2019 -

Griffin Ford Fort Atkinson responded

Thank you very much for the chance to earn your service business. Griffin was delighted to help out. Please let us know if we can serve you again in the future too!

June 28, 2019

New used car Excellent service and very friendly. I will definitely be going back when I buy my next new vehicle and will recommend Griffin Ford to my friends. More

by Julie428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Duston Henze
Jul 01, 2019 -

Griffin Ford Fort Atkinson responded

We truly appreciate your business, Julie, and your recommendation! Thank you from the bottom of Griffin's heart. Take care until we can serve you again.

June 27, 2019

Fine service overpriced I recently had an oil change and tire rotation done. the service was good but I feel it was over priced and could have gone elsewhere for same good se More

by Easton512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Jul 01, 2019 -

Griffin Ford Fort Atkinson responded

Thank you for the frank feedback. Griffin appreciates you taking the time to comment. Although we feel we price our services competitively, we value your recommendation. Take care.

June 27, 2019

The staff was very accommodating and polite I was very pleased with everything and Kay really makes you feel good. Very happy with how accommodating everyone was especially Kay. I will be coming More

by Jeni 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
Jul 01, 2019 -

Griffin Ford Fort Atkinson responded

Thank you Jeni! Griffin (and Kay) truly appreciate your comments. We value your repeat business too. Please let us know whenever we can do more for you.

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