Greenway Kia West - Service Center

Mark went above and beyond to make sure my wife and I had exceptional service! We’ve been coming here for years and we will definitely be back! exceptional service! We’ve been coming here for years and we will definitely be back! More

Great. Tony takes the time to explain and listen I also ask for him when I come in Tony takes the time to explain and listen I also ask for him when I come in More

Excellent & quick service was provided. & this was a Stress free experience . I would highly recommend & this was a Stress free experience . I would highly recommend More

Needed brake fluid no on talk to me about fluid in red not happy at all not happy at all More

The customer service at Greenway Kia West was great. The people were very friendly and very attentive. The people were very friendly and very attentive. More

Kierra ensure that I got everything that I needed to be done and ensure that I had a good experience with Kia done and ensure that I had a good experience with Kia More

Jesse was great. however, the dealership sadly, I'd never recommend to anyone ever. Our alternator on our 2020 kia stopped charging on our 1,000 mile each way trip to however, the dealership sadly, I'd never recommend to anyone ever. Our alternator on our 2020 kia stopped charging on our 1,000 mile each way trip to florida. After making it to the dealer i said the alternstor ie not chsrging, it needs to be replaced, as i hooked up the snap-on scanner to dianose and verify . We own a shop in PA thats been in business 25 yeats this year. We were chsrged $250 diagnosing fee to tell us what I already diagnosed in 4 minutes orior to my arrival. We were then charged $1,985 for a $280 alternator and what should be 2hrs labor if going by book rate. Even with jesse being generous and giving me the veterans discount it was still $1,700! We needed a 5 day rental at another $550 because you do not provide a courtesy loaner! We were left with zero options as we had 5 children. And were 1k miles away. This is a 450 job at my shop or if using OE alternator. 750. The dealership prays on tourists and takes advantage of them to the extreme. Again, Jesse was great and I'd recommend HIM to anyone. Just not his place of employment. Price gouging amd tsking advantagebof customers in bad situations would be an understatment. More

Misleading - due to this dealership not informing us in a past visit is the reason for my 2012 Sportage inoperable. A major recall service was not completed and voided the vehicle warranty. The car was left past visit is the reason for my 2012 Sportage inoperable. A major recall service was not completed and voided the vehicle warranty. The car was left in their position to diagnose and let us know of any services that needed to be completed. We were NOT informed. More

I'm new to Kia and was impressed with the professional by the staff. Was not impressed with restroom the staff. Was not impressed with restroom More

Excelente Servicio g r a c i a s y a l a persona que me atendió atendió More