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Greenway Kia West - Service Center

Orlando, FL

4.2
1,582 Reviews

1,582 Reviews of Greenway Kia West - Service Center

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April 07, 2025

I would rate this delearship a 7 and why because it was average to me . More

by LETTAJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul French
2.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Greenway Kia West responded

We use reviews to improve our processes. Would you be willing to talk more about your experience? If so, I have listed my contact information below. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 06, 2025

Too many errors. The mechanic forgot to put oil leak on the paper work, so had I hadn’t have the service advisor call him to place an oil change reminder sticker on m More

by cyutoyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keiara Luberes
Apr 07, 2025 -

Greenway Kia West responded

I'm sorry to hear about your experience and the oversight with your vehicle's service. We strive for thoroughness in our work, so it's concerning that this happened. Please reach out if you'd like us to address any unresolved issues or discuss further details of your visit. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 06, 2025

I did not wait at the dealership too long and my car was serviced an a hour or less. The service advisor Keiara L was very knowledgeable on what I should do with the vehicle. More

by robertmagnus27
Recommend Dealer
Yes
Employees Worked With
Keiara L
Apr 07, 2025 -

Greenway Kia West responded

Robert, we're delighted to hear that Keiara and the Greenway Kia West team provided you with efficient service. Thanks for sharing your experience!

April 05, 2025

I love bringing my car here. The service is always nice and friendly and also fast! More

by katrina.ranking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
Apr 07, 2025 -

Greenway Kia West responded

Katrina, thanks for the kind words for our Greenway Kia West team. We appreciate your support!

April 05, 2025

Great service. Very nice waiting area to hang out at while they were working on my vehicle. More

by JRR4990
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Apr 07, 2025 -

Greenway Kia West responded

We are grateful for your review. Thank you from all of us at Greenway Kia West!

April 04, 2025

She was very nice during the intake I was messaging the number that was sent to me and never got a response to communicate through text as I was working More

by robvb1976
Recommend Dealer
No
Employees Worked With
See
Apr 04, 2025 -

Greenway Kia West responded

I'm glad to hear that the intake process was pleasant, but I'm sorry for any communication issues you experienced. We strive to be responsive and helpful, so it's disappointing to learn we fell short here. Please feel free to reach out directly if there's anything else we can assist with or clarify for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 03, 2025

Good work good crew. Good job. Good luck. Good job for the next election. Good More

by Millerscottallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Damon
Apr 03, 2025 -

Greenway Kia West responded

Thank you for this 5-star review of Greenway Kia West!

April 03, 2025

Have not had a great experience neither in sales or service waiting for them to redeem themselves More

by robvb1976
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Greenway Kia West responded

Rob - We strive to deliver the best service for our customers, and it is disappointing to hear that we missed that mark. If you're willing to give us another chance, I want to see what I can do to earn back your business. Please reach out to me when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 03, 2025

The service lacked communication and clear information, causing scheduling conflicts and unnecessary frustration for me. More

by sbertrand1396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kearra
Apr 04, 2025 -

Greenway Kia West responded

It's disappointing to hear about the communication issues you experienced. We strive for clear and effective service, so I apologize for any frustration caused. Please feel free to reach out if you'd like us to address this further or assist with future scheduling needs. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 03, 2025

I was expecting the standard operation to take several hours, however we were in and out much faster than I could've expected and the service was flawless. More

by wilfridj27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Apr 04, 2025 -

Greenway Kia West responded

Wilfrid, it's fantastic to hear that your experience at Greenway Kia West was efficient and seamless. We appreciate the feedback and hope you enjoy your new ride!