Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,103 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
Contact Dealership
View Awards

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 4,103 reviews

October 30, 2025

Had a recall and they took care of it quickly and they were really nice and attentive More

by daniela.jones1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

Daniela, thank you for the 5-star feedback! I’m glad to hear our team handled your recall quickly and made the experience pleasant and stress-free. Providing fast, attentive service is what we strive for every day here at Greenway Kia West, and we appreciate you taking the time to share your experience. 🔧😊 — Mark Foster, Service Manager markfoster@greenwayauto.com

October 30, 2025

Fine, but your lone tech on a Saturday obviously had too much work. Sloppy repair More

by Sorrento_AC_Stinks
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

Thank you for your feedback. I’m very sorry to hear that the repair didn’t meet expectations — that’s not the level of quality or care we strive to deliver at Greenway Kia West. You’re absolutely right that Saturdays can be busy, but that’s no excuse for anything less than precise workmanship. I’d like to personally review your repair details and make this right. Please reach out to me directly at markfoster@greenwayauto.com so we can get this resolved promptly. — Mark Foster, Service Manager

October 29, 2025

Good communication Everything was on a timely basis I did find anything unsatisfied There isn't any more to say More

by jshane771
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

Thank you for the 5-star feedback! I’m glad to hear you had a smooth experience and that our team kept you informed throughout your visit. We always aim to deliver clear communication and timely service here at Greenway Kia West, and it’s great to know that came through. We appreciate your business and look forward to seeing you again! 👏🚗 — Mark Foster, Service Manager markfoster@greenwayauto.com

October 29, 2025

Mark and Jamie looked at the problem immediately. Mark was opened to hear all the details of the car issue which he described as an issue he had never encountered before. Suggested I left the car and More

by pjnievescpa
Recommend Dealer
Yes
Employees Worked With
Jamie and Mark
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

PJ, thank you so much for the thoughtful review and for sharing the details of your visit. I’m glad to hear that Jamie and I were able to take care of you promptly and provide transportation while we worked on diagnosing the issue. I truly appreciate your patience and understanding, especially with a concern that’s not common. Even though the problem is persisting, we’ll continue to help until it’s fully resolved. Thanks again for your kind words — it means a lot to our service team here at Greenway Kia West. 🙏🔧 — Mark Foster, Service Manager markfoster@greenwayauto.com

October 29, 2025

Mr. Adrian was very kind. The waiting room had free Wi-Fi, water, and coffee; they also offered some snacks. More

by whernandezpadron
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

Thank you for the kind review! I’m glad to hear Adrian took great care of you and that you enjoyed the amenities in our waiting area — we want every visit to Greenway Kia West to be comfortable and stress-free. Your feedback means a lot, and we appreciate you choosing us for your service needs. ☕🔧 — Mark Foster, Service Manager markfoster@greenwayauto.com

October 29, 2025

The dealership was very helpful and Jesse explained everything very thoroughly. I have no complaints More

by Kenzielew35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

Kenzielew, thank you for the great review! I’m happy to hear Jesse took the time to explain everything clearly and made your experience an easy one. That kind of communication and care is exactly what we strive for here at Greenway Kia West. We appreciate your trust and look forward to seeing you again in the future! 🌟🚘 — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

October 29, 2025

I will not be returning to Greenway Kia. I feel like they don’t care at all about me as a customer. First of all I asked for a service advisor to call me over a month ago and this didn’t hap More

by RONGILBER1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

I’m very sorry to hear about your experience, and I appreciate you taking the time to share this feedback. What you described isn’t the level of communication or customer care we stand for at Greenway Kia West. I completely understand your frustration — especially with the delay in follow-up and the confusion around scheduling and pricing. I’d really like the opportunity to review what happened in detail and see how we can make this right for you. Please reach out to me directly at markfoster@greenwayauto.com or by phone so we can talk through this personally. — Mark Foster, Service Manager

October 28, 2025

Elijah is a great customer service person, He is very excellent sale person. I appreciate it he took his time to listen what I really wanted and budget. God bless him. More

by JASMINE8432003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

Jasmine, thank you so much for your kind words and blessing — that truly means a lot. 🙏 I’m so glad to hear Elijah took the time to listen carefully and helped you find exactly what you wanted within your budget. That’s the kind of caring, professional service we value most here at Greenway Kia West. I’ll be sure to share your message with Elijah — he’ll be thrilled to hear it! 💚🚗 — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

October 28, 2025

Excellent customer service, courtesy transportation, great communication Staff listens to customer needs and goes out the way to help resolve concerns. More

by ROBINCARVAJALARTISAN
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Report | Print
Oct 28, 2025 -

Greenway Kia West responded

Thank you so much, Robin. We’re thrilled to hear that our team provided excellent customer service, clear communication, and helpful transportation during your visit. It’s always our goal to listen and go above and beyond for our guests. We appreciate your trust in Greenway Kia West and look forward to seeing you again here in Ocoee. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 28, 2025

Not good wouldn't recommend you to anyone. Won't be getting service from you in the future. More

by S39820
Recommend Dealer
No
Employees Worked With
Jesse Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Nov 03, 2025 -

Greenway Kia West responded

I’m very sorry to hear about your experience, and I truly appreciate you taking the time to share it. What you described isn’t the level of service or care we aim to provide at Greenway Kia West. I’d really like the chance to learn more about what went wrong and see if there’s anything we can do to regain your trust. Please reach out to me directly at markfoster@greenwayauto.com so we can talk through this personally. — Mark Foster, Service Manager

1
...
8
9
10
...
411