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Greenway Kia West

Orlando, FL

4.3
4,461 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,461 reviews

January 29, 2026

Clear, honest communication about the cost and necessary repairs. Great work!! Clear, honest communication about the cost and necessary repairs. The work was done quickly and correctly the first time. More

by julian16
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Feb 09, 2026 -

Greenway Kia West responded

Thank you for the great feedback regarding your recent visit. We are pleased to hear that you experienced clear, honest communication about the cost and necessary repairs for your vehicle. Providing quick and correct service the first time is a top priority for our team at Greenway Kia West. It is our goal to deliver high-quality work to all of our neighbors in Orlando and Winter Garden, and we look forward to seeing you again for your next visit. Mark Foster, Service Manager

January 28, 2026

Customer expectations met. Life isn't about how or where you start all the time but, where you end and how you got there. The accomplishment is better than the award. More

by Sky
Recommend Dealer
Yes
Employees Worked With
Brian Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Feb 09, 2026 -

Greenway Kia West responded

Thank you for your thoughtful feedback. We are pleased to hear that your expectations were met and that you found value in the journey toward a successful outcome. At Greenway Kia West, we are dedicated to ensuring a positive experience for all of our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit. Anas Lazaar, General Manager

January 27, 2026

Overall it was a good experience. I was frustrated that I wasn't told I. Advance there would be a large service fee for paying by credit rather than debit. More

by DAWNVAUGHAN
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Feb 09, 2026 -

Greenway Kia West responded

Thank you for your feedback regarding your recent visit. We are happy to hear that, overall, you had a good experience with us. I sincerely apologize for the frustration regarding the credit card service fee. We aim to be fully transparent about all costs, and I am sorry that this was not clearly communicated to you in advance. Your feedback is invaluable as it helps us improve our communication with all our neighbors in Orlando and Winter Garden. We appreciate your business at Greenway Kia West and look forward to providing you with a more seamless experience during your next visit. Mark Foster, Service Manager

January 27, 2026

Admirable, excellent, handsome Brain jones is the best advisor, he could be a manager one day. More

by nickd935
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Feb 09, 2026 -

Greenway Kia West responded

Thank you for the glowing feedback! We are thrilled to hear such high praise for Brian Jones. It is wonderful to know that you found his service to be admirable and excellent. We take great pride in having team members like Brian who go above and beyond for our neighbors in Orlando and Winter Garden. I will certainly share your kind words and your "manager" recommendation with him and the rest of the team at Greenway Kia West. We look forward to seeing you again for your next visit! Mark Foster, Service Manager

January 26, 2026

Tony was very professional and helpful Tony provided outstanding service from start to finish. He was professional, honest, and took the time to clearly explain what my car needed without any pressure. More

by elbarche2289
Recommend Dealer
Yes
Feb 09, 2026 -

Greenway Kia West responded

Thank you for such a glowing review! We are thrilled to hear that Tony provided outstanding service and made your experience smooth and stress-free. At Greenway Kia West, we pride ourselves on honesty and clear communication. It’s great to know that Tony took the time to explain your car's needs without any pressure, as we want all our neighbors in Orlando and Winter Garden to feel confident and informed. We will be sure to share your kind words with Tony and the rest of the team. We look forward to seeing you again for your next service visit! Mark Foster, Service Manager

January 26, 2026

It's always a pleasure doing business with Anas. We feel he is always honest and helpful More

by Phyllis McCall-Callender
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anas Lazaar
Feb 09, 2026 -

Greenway Kia West responded

Thank you so much for the kind words! It is always a pleasure to see you, and I truly appreciate your continued trust in me. At Greenway Kia West, I strive to ensure that every interaction is built on honesty and helpfulness. Knowing that you feel supported when doing business with us is the greatest compliment I can receive. I look forward to continuing to serve you and all our neighbors in Orlando and Winter Garden. We'll see you again for your next visit! Anas Lazaar, General Manager

January 25, 2026

Went in to get my car serviced Tony explained everything that was going to be done and was nice and professional More

by Vgarciabeato
Recommend Dealer
Yes
Employees Worked With
Tony Nyugen
Feb 09, 2026 -

Greenway Kia West responded

Thank you for taking the time to share your experience! We are glad to hear that Tony provided nice and professional service during your recent visit. Providing a clear explanation of the work being performed is a priority for us at Greenway Kia West, and it's great to know Tony kept you well-informed throughout the process. We will be sure to pass your kind words along to him and the rest of our service team. We look forward to seeing you again for your next maintenance milestone! Mark Foster, Service Manager

January 25, 2026

Alex was great. He was professional, knowledgeable, and friendly with a good sense of humor. I am definitely referring family, friends, or anyone looking for a vehic More

by rdix463
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Feb 09, 2026 -

Greenway Kia West responded

Thank you for the fantastic review! We are thrilled to hear that Alex made such a positive impression with his professionalism, knowledge, and sense of humor. It is wonderful to know that the rest of our team was just as awesome and made the entire process quick and seamless for you. At Greenway Kia West, we truly value the trust our neighbors in Orlando and Winter Garden place in us. Knowing that you will be referring your family and friends to us "FIRST" is the highest compliment we could receive! I will be sure to share your high praise with Alex and the entire staff. We look forward to serving you and your referrals in the future! Anas Lazaar, General Manager

January 25, 2026

Great experience overall. Took a while to fix but not the dealerships fault xxxx fire More

by AJIMENEZ1013
Recommend Dealer
Yes
Feb 09, 2026 -

Greenway Kia West responded

Thank you for the positive feedback! We are glad to hear that you had a great experience overall with our team. We appreciate your patience regarding the time it took to complete the repairs. We always strive to be as efficient as possible, but we are glad you understood that some factors (like parts availability or complex diagnostics) can sometimes extend the timeline. At Greenway Kia West, our top priority is ensuring the job is done correctly and safely for all our neighbors in Orlando and Winter Garden. We look forward to seeing you again for your next visit! Mark Foster, Service Manager

January 24, 2026

Great customer service Jamie kept me informed of everything that was going on with my vehicle. She also made sure that I was aware of all the services my vehicle was getting. More

by VETTEJ70
Recommend Dealer
Yes
Employees Worked With
Jamie Ramsay
Feb 09, 2026 -

Greenway Kia West responded

Thank you for the fantastic feedback! We are so pleased to hear that Jamie provided you with great customer service during your visit. Keeping our neighbors in Orlando and Winter Garden informed and aware of exactly what is happening with their vehicle is a top priority for us at Greenway Kia West. I will be sure to share your kind words with Jamie and the rest of our service team. We look forward to seeing you again for your next service! Mark Foster, Service Manager

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