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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

May 01, 2026

Felt confident, the service and the personnel were excelent. I was informed about the job done and received a complete report with the details. More

by ariveracollazo
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that you felt completely confident during your recent visit and that our personnel provided excellent service. Keeping you well-informed with a complete, detailed report of the job done is exactly what our certified technicians aim for every single day at Greenway Kia West. Thank you for trusting us with your vehicle care here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance. Joel Hernandez Service Manager

May 01, 2026

Usually great service last service last service waited to long to retrieve vehicle due to system outage was told to return before 4pm closing time got there at 3:45pm didn’t leave until 5pm. Had to cancel A More

by antoinewashington29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2026 -

Greenway Kia West responded

We understand your frustration regarding the excessive wait time to retrieve the vehicle due to a system outage, as well as the financial impact this delay had on your scheduled work route. Providing timely service and a smooth experience is important to us, and we regret that we fell short of your expectations during your recent visit to our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you. Joel Hernandez Service Manager

April 30, 2026

Daniel Allen was our sales rep. He was amazing! We walked in with the intention to just look around however he helped us find the right fit and walked us through the process to the More

by TRichards
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that Daniel Allen did such an amazing job helping you find the right fit and walking you through the entire process from start to finish. Our team at Greenway Kia West always strives to deliver a transparent pricing model and complete ease of purchase, ensuring our guests feel supported even when they just walk in to look around. I will be sure to share your kind words with Daniel Allen, as he takes great pride in providing exceptional care to our community throughout the Orlando and Winter Garden area. Thank you for choosing us for your vehicle needs, and we look forward to welcoming you back for your next scheduled maintenance or future purchase. Anas Lazaar General Manager

April 30, 2026

Excellent service from all We were taken care of in a very timely manner, by very friendly staff More

by daviddornburgh
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Report | Print
May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that you received excellent service from everyone and that our team took care of you in a very timely manner! Providing friendly, attentive staff and ensuring an efficient experience is exactly what we strive for every single day at Greenway Kia West. Thank you for your wonderful feedback and for choosing us for your vehicle needs here in the Orlando and Winter Garden area. We look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

April 30, 2026

I originally bought my optima there and years later found out about the engine failure issue. It was taken care of quickly and easily. More

by JAKIEL_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Greenway Kia West responded

We are proud to hear that when you encountered the engine failure issue with your Optima years after your purchase, our team took care of it quickly and easily for you. Standing by our customers and providing efficient, hassle-free solutions is exactly what we strive for at Greenway Kia West. Thank you for your continued loyalty and for trusting us to keep your vehicle running smoothly here in the Orlando and Winter Garden area. We look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

April 29, 2026

very helpful and a good experience Zarya Demonia was amazing. She made the whole experience very smooth. More

by greg@gregsawyer.net
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Report | Print
May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that you had a very helpful and good experience, and that Zarya Demonia was amazing! Our team at Greenway Kia West always strives to deliver a transparent process and complete ease of purchase, and we are glad Zarya made everything go so smoothly for you. I will be sure to share your kind words with her, as she takes great pride in providing exceptional care to our guests throughout the Orlando and Winter Garden area. Thank you for choosing us, and we look forward to welcoming you back for your next scheduled maintenance or future purchase! Anas Lazaar General Manager

April 28, 2026

Very fast and professional service Jesse is very reliable and extremely professional. I was always updated on the status of my car More

by marie8esther
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
May 26, 2026 -

Greenway Kia West responded

We are proud to hear that you received very fast and professional service during your recent visit! Providing clear communication and keeping our guests constantly updated on the status of their vehicle is exactly what we strive for every day at Greenway Kia West. I will be sure to share your wonderful feedback with Jesse, as he takes great pride in being highly reliable and extremely professional for our community throughout the Orlando and Winter Garden area. Thank you for your trust and support, and we look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

April 28, 2026

Very good I had a great experience at the Kia dealership. The staff was friendly, professional, and made the maintenance process quick and smooth. I truly appreciated their excellent customer service! More

by KRYSFER1991
Recommend Dealer
Yes
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May 26, 2026 -

Greenway Kia West responded

We are proud to hear that you had a great experience at our dealership and that our staff made the maintenance process quick, smooth, and professional! Delivering excellent customer service, friendly hospitality, and clear communication is exactly what we strive for every single day at Greenway Kia West. Thank you for your wonderful feedback and for trusting us with your vehicle care here in the Orlando and Winter Garden area. We look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

April 28, 2026

Good Excelent Service Thast Good Good good good good good good good good Good good More

by KRYSFER1991
Recommend Dealer
Yes
Employees Worked With
Yes
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that you received such excellent service during your visit! Providing a positive, high-quality experience is exactly what we strive for every single day at Greenway Kia West. Thank you for taking the time to share your enthusiastic feedback and for choosing us here in the Orlando and Winter Garden area. We look forward to welcoming you back for your next scheduled maintenance! Joel Hernandez Service Manager

April 28, 2026

Great people and customer service. Helped us with the purchase would recommend to someone else. More

by FELISHAMILAGROS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Fayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Ortiz
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May 26, 2026 -

Greenway Kia West responded

We are thrilled to hear that you experienced great customer service and that our team provided such helpful support during your purchase! Delivering a transparent process and ensuring complete ease of purchase for our guests is exactly what we strive for every single day at Greenway Kia West. Thank you for your high recommendation and for choosing us here in the Orlando and Winter Garden area. We look forward to welcoming you back for your next scheduled maintenance or future purchase! Anas Lazaar General Manager

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