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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,326 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,326 reviews

December 21, 2025

Tony was phenomenal. He addressed and answered all of my concerns the service was very quick and efficient thank you Kia service department More

by Rysherbrunson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Rysherbrunson22! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re thrilled to hear Tony was phenomenal, addressed all of your concerns, and that your service was quick and efficient. We’ll be sure to share your kind words with Tony and our service team. Thanks again for trusting our Kia service department—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 21, 2025

Very good and very quick Try good and quick service this time. Friendly advisors. Today More

by hawbakerd
Recommend Dealer
Yes
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, hawbakerd! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad to hear you received very good, very quick service this time and that our advisors were friendly. That fast, positive experience is exactly what we aim for every day. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 20, 2025

Good treatment excellent service attendant attitude he recommended what I needed I recommend Jessy Thanks More

by chrissaelys28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, chrissaelys28! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad you received excellent service and that your service advisor had a great attitude and recommended exactly what you needed. And thank you for recommending Jesse—we’ll be sure to share your kind words with him! Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 20, 2025

Very accommodating to my needs. Very accommodating to my needs and very professional in every aspect of my purchase. More

by hmj3455@aol.com
Recommend Dealer
Yes
Employees Worked With
Alex Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Patino
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, hmj3455@aol.com ! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear our team was accommodating to your needs and professional throughout every aspect of your purchase. That smooth, respectful experience is exactly what we work hard to deliver. Thank you again for your trust—we look forward to helping you again in the future! — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

December 20, 2025

Jesse is the best Service Rep I have ever come in contact with!!! He was attentive, quick to get back to me with knowledgeable answers to my questions, gave very thoughtful advice. I felt he was always there More

by Penny
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Penny! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so happy to hear Jesse was the best service rep you’ve ever worked with—attentive, quick to respond, and knowledgeable with thoughtful advice. That “always there to help” feeling is exactly what we want every customer to experience. We’ll be sure to share your kind words with Jesse and our service team. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 20, 2025

Took alittle long for only a tire patch. Brett was very friendly and nice Could use snacks in the waiting area More

by JoeyCaballero2015
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Dec 27, 2025 -

Greenway Kia West responded

Hi JoeyCaballero2015 — thank you for the feedback, and I’m sorry your visit took longer than expected for a tire patch. Your time matters, and we should do better. I’m glad to hear Brett was friendly and took good care of you. And thank you for the suggestion about snacks in the waiting area — I’m sharing that with our team as we work to improve the experience. If you’re open to it, please email me with the date of your visit so I can review what caused the delay: markfoster@greenwayauto.com . — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Awesome service and great staff I love the transparency and authenticity of the crew. I hope it stays this way every time I go in for service More

by 4mjfinvestments
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the great review, 4mjfinvestments! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad you had awesome service and that our team’s transparency and authenticity stood out—those are values we take seriously every day. We’ll share your feedback with the crew, and we look forward to delivering that same experience every time you come in. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Very quick and efficient. Jesse was extremely clear and helpful. Amazing customer service and I didn't have to wait too long More

by liam.bendayan
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, liam.bendayan! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad everything was quick and efficient, and that Jesse was extremely clear and helpful. Amazing customer service and minimal wait time is exactly what we aim for. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Alex what great! Very diligent and courteous Would highly recommend Greenway Kia West Great customer service More

by Cberry1420
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Cberry1420! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Alex was great—very diligent and courteous. Thank you as well for the recommendation and for recognizing our great customer service. We’ll be sure to share your kind words with Alex and the team! Thanks again, and we look forward to helping you anytime you need us!

December 19, 2025

Kia should have covered my horn as a ongoing issue. Instead of me having to use my extended warranty. Not sure if the dealership even tried to get kia to pay for it. 3 times my horn failed More

by Jeremythurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Greenway Kia West responded

Hi Jeremythurston — I’m sorry you’ve had to deal with this repeatedly. A horn failing multiple times is a serious safety concern, and I understand why you’re frustrated about having to use your extended warranty. We’d like to review your repair history and confirm what was submitted and/or discussed regarding manufacturer coverage. Please email me directly at markfoster@greenwayauto.com with your VIN, the dates of the prior horn failures, and the best phone number to reach you. I’ll look into the documentation and follow up with you. — Mark Foster, Service Manager markfoster@greenwayauto.com

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