Greenway Kia West

The service was really nice. The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed More

I went in to check out a K5 and was greeted at the door by Tony Hamdan. I explained that I have owned 3 Kia Optimas and wanted to upgrade to the K5 GT. They had a good selection to choose from in various c by Tony Hamdan. I explained that I have owned 3 Kia Optimas and wanted to upgrade to the K5 GT. They had a good selection to choose from in various colors and interior styles. Tony answered all my questions, without pressuring me to make a decision. That part was easy. The quality and styles sell the product. I would definitely recommend Greenway Kia West. Ask for Tony! More

The only issue I had was the Sorento had 830 miles on it and the center console had a manufacturing defect which I feel might be a problem when fixing and the center console had a manufacturing defect which I feel might be a problem when fixing More

The experience at your dealership was a horrible one. The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters of your dealership. One issue encountered was attempting to get a second key for the used car I purchased. The manager in charge told me we do not provide spare keys for used cars. Mind you, the spare key is only $60.00 in the scope of the $31,000 plus that I will be paying for this used car. To add insult to injury, the tech in the parts department order me a blank key. Why would I want a blank key is beyond my comprehension. He proceeded to call me to ask me for more money towards the spare key. All you needed to do is take 10 minutes out of your busy day to ask " Mam is there anything else we can assist you with today? Provide me with accurate information regarding purchasing a spare key including the process in doing so. If I could do this all over I would have selected a more attentive dealership. You have lost a possible life long customer with the lack of empathy and basic customer service displayed by the staff at your dealership. But that probably doesn't even matter to your organization in the grand scheme of it all. More

Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More

The team at Kia Greenway West are attentive to detail and very accommodative! Really appreciate the team and the work they do! very accommodative! Really appreciate the team and the work they do! More

Very friendly and knowledgeable. Said it would be done by 12 and it was .thank you Said it would be done by 12 and it was .thank you More

Brett was friendly, he made sure that I was well taken care of, and also displayed a well of knowledge. Great conversations, and great staff! care of, and also displayed a well of knowledge. Great conversations, and great staff! More

I’m very satisfy with the service and with the staff as Keara was excellent her job and my tempo for waiting was 1 1/2 hours Keara was excellent her job and my tempo for waiting was 1 1/2 hours More

Went in for Recall notice ,Part was not available had to be ordered so Recall work was not done. be ordered so Recall work was not done. More