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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,276 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,276 reviews

December 08, 2025

I was not pleased to being informed that a car that has barely any mileage and only has 2 years needed a brakes change and that is was more than $200.00 More

by rimus401
Recommend Dealer
Yes
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Dec 09, 2025 -

Greenway Kia West responded

Thank you for the honest feedback and for being a Verified Customer – and for trusting our service team here at Greenway Kia West in Orlando. I’m sorry to hear you weren’t pleased about being advised to replace the brakes on a relatively new, low-mileage vehicle, especially with an estimate over $200. I understand how that can be frustrating and surprising. Our technicians base their recommendations on measured brake wear and safety guidelines, but we should always take the time to clearly explain why something is needed, what your options are, and how urgent it really is. I’d really appreciate the chance to review your visit, go over the inspection results with you, and make sure you feel fully informed and comfortable with any future recommendations. If you’re willing, please reach out to me directly so we can talk through it together. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 08, 2025

Was very satisfied with my visit. Kieara was very professional and very knowledgeable towards the service. Thank you so much and will be servicing with you guys again! More

by Jeremy.jackson2325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Greenway Kia West responded

Jeremy, thank you so much for the 5-star review and for being a Verified Customer! I’m very glad to hear you were satisfied with your visit and that Keiara was professional and knowledgeable throughout your service experience. That’s exactly the level of care we want every guest to feel here at Greenway Kia West in Orlando. It’s also great to see Tony Nguyen recognized as part of the team that helped take care of you. We truly appreciate you choosing us and planning to service with us again. If you ever need anything—questions about your vehicle, maintenance, or future service—our team is always here to help. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 08, 2025

Jesse is very dependable responsive and gets the job done Good experience Very good service More

by vicentescott2023
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Dec 09, 2025 -

Greenway Kia West responded

Vicente, thank you for the great feedback and for being a Verified Customer! I’m glad to hear Jesse was dependable, responsive, and got the job done — that’s exactly the level of care we strive for here at Greenway Kia West in Orlando. It’s great to know you had a good experience and received very good service. We appreciate you trusting us with your vehicle, and we’ll be sure to recognize Jesse for taking such great care of you. If you ever need anything in the future, our service team is always here to help. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 07, 2025

5 Had was to do oil change on optima &any thing service department if couldn't pay a way to make payment without pocket $ that day,surley was helpful More

by ALBERTOF822
Recommend Dealer
Yes
Employees Worked With
Malcolm Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Mahogany
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Dec 09, 2025 -

Greenway Kia West responded

Alberto, thank you for the 4-star review and for being a Verified Customer! I’m glad to hear our service department was able to take care of the oil change on your Optima and help you find a payment option that didn’t require money out of pocket that same day. We always want to make things as easy and stress-free as possible for our guests here at Greenway Kia West in Orlando. We’ll be sure to recognize Malcolm Mahogany for being helpful during your visit. If you ever need anything—maintenance, repairs, or questions about your vehicle—our team is always here to help. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 07, 2025

It’s a friendly place. Very professional and helpful staff. The technicians shows good knowledge of their job. More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Greenway Kia West responded

Lu, thank you for being a Verified Customer and for sharing your experience with us! I’m very glad to hear you find it a friendly place and that our staff has been professional and helpful. It’s also great to know our technicians showed strong knowledge of their work—that’s exactly what we strive for every day here at Greenway Kia West in Orlando. We’ll be sure to recognize Brett Sopocy and the team for taking such good care of you. We truly appreciate you choosing us for your vehicle’s service needs, and we look forward to helping you again in the future. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 06, 2025

Excellent service and attention with super clean waiting room and as I recommend it 100% More

by neudo18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Greenway Kia West responded

Neudo, thank you for being a Verified Customer and for sharing your experience with us! I’m very glad to hear you received excellent service and attention, and that you enjoyed our super clean waiting room—that’s exactly the environment we aim to provide here at Greenway Kia West in Orlando. It means a lot that you recommend us 100%. We truly appreciate you choosing us for your vehicle’s service needs, and we look forward to taking care of you again in the future. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 06, 2025

Excellent costumer service, clean and neat facilities From valet to front desk costumer advisor they attended us with an excellent service. They work as a great team More

by anitamre77
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Dec 09, 2025 -

Greenway Kia West responded

Anita, thank you so much for the wonderful feedback and for being a Verified Customer! I’m very happy to hear you experienced excellent customer service from start to finish, and that our facilities were clean and neat. It’s great to know that from valet to the front desk and your service advisor, everyone took good care of you and worked together as a team—that’s exactly what we strive for every day at Greenway Kia West in Orlando. We’ll be sure to recognize Brian Jones and the rest of the team for their great work. We truly appreciate you choosing us for your Kia service needs, and we look forward to taking care of you again in the future. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 06, 2025

Jesse was friendly and knowledgeable. He kept me informed while my vehicle was being serviced. I will definitely return to Greenway KIA West and request Jesse as my service advisor. More

by SJBONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Greenway Kia West responded

JBONN, thank you for being a Verified Customer and for sharing your experience with us! I’m very glad to hear that Jesse was friendly, knowledgeable, and kept you informed throughout your visit—that’s exactly the level of transparency and care we aim to provide here at Greenway Kia West in Orlando. It means a lot that you plan to return and request Jesse as your service advisor. We truly appreciate you trusting us with your vehicle, and we look forward to taking care of you again on your next visit. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 06, 2025

Great service and very communicative throughout the process my advisor Keiara was amazing and very clear and knowledgeable about all aspects of the service More

by ofcroberthall
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
Report | Print
Dec 09, 2025 -

Greenway Kia West responded

Robert, thank you for being a Verified Customer and for sharing your experience! I’m very glad to hear you received great service and that our team kept you well informed throughout the process. It’s fantastic to know that Keiara was amazing, clear, and knowledgeable about every aspect of your service—that’s exactly the level of care we strive for here at Greenway Kia West in Orlando. We truly appreciate you choosing us for your vehicle’s service needs, and we look forward to taking care of you again on your next visit. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

December 06, 2025

It was great experience, very great customer service and friendly staff. Very helpful and knowledgeable More

by Smilleysgirl97
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Dec 09, 2025 -

Greenway Kia West responded

Smilley, thank you for being a Verified Customer and for sharing your experience with us! I’m very glad to hear you had a great experience and that our staff was friendly, helpful, and knowledgeable throughout your visit. That’s exactly what we aim for every day here at Greenway Kia West in Orlando. We’ll be sure to recognize Jesse Martins for taking such great care of you. We truly appreciate you choosing us for your service needs, and we look forward to helping you again in the future. Sincerely, Mark Foster Service Manager markfoster@greenwayauto.com

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