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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,593 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,593 reviews

March 13, 2026

The finance receptionist needs some training on communication skills. The sales people were great . Took way too long to get the cash sale done More

by timseymour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hernandez Bonano
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Mar 14, 2026 -

Greenway Kia West responded

I am sorry to hear about the frustrations you experienced with the length of time it took to complete your cash sale. We aim to provide an efficient and professional process for all our guests, and it is clear we fell short of that standard during your visit. Your feedback regarding the communication skills of our staff is important, and I would like the opportunity to address this with the team involved to ensure we improve. Please visit the dealership or call and ask for me so we can discuss this further. Anas Lazaar General Manager

March 12, 2026

He was very pleasant with our interactions, and worked with me on what my desires were with the budget I wanted to say within. I'm overall very satisfied with the service and my new car. More

by TashaSuddy
Recommend Dealer
Yes
Employees Worked With
Elijah
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are thrilled to hear that you are overall very satisfied with your new car and the service you received in Orlando. We take pride in working with our guests to find the right vehicle while staying within their desired budget. We look forward to seeing you again in Winter Garden for your next visit. Anas Lazaar General Manager

March 12, 2026

I went in to get my car serviced for a recall. They told me my car was done. I signed the paperwork and left. Later on the next week, I received a call saying that the parts for my repair had arri More

by VLEWIS80
Recommend Dealer
No
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Mar 14, 2026 -

Greenway Kia West responded

I am very sorry to hear about the confusion regarding your recall service and the additional time you had to spend at our facility. Providing clear communication and respecting our guests' time are top priorities, and it is clear we missed the mark in this instance. I would like to look into exactly what happened with your paperwork and parts order to ensure this doesn't happen again. Please reach out to me directly at the dealership so I can personally address your concerns and make things right. Mark Foster Service Manager

March 12, 2026

Very professional and courteous! I had an amazing experience the team was responsive professional and exceeded my expectations! A special thanks to Malcolm for being incredibly knowl More

by Pumlajohnson63
Recommend Dealer
Yes
Employees Worked With
Malcolm Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Mahogany
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your amazing experience at Greenway Kia West! We are thrilled to hear that our team exceeded your expectations by providing such professional and responsive service. Providing a wide range of options and expert knowledge for our guests in Winter Garden and Clermont is what we strive for every day. I will be sure to give a special thanks to Malcolm Mahogany for his attentive and courteous help with your Hyundai Kona purchase. We look forward to seeing you again! Anas Lazaar General Manager

March 12, 2026

Brian is very helpful and honest and he took care of a me as professional as I would expect,thank you Brian. More

by greatgrazljg
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your positive experience at Greenway Kia West! We are thrilled to hear that Brian provided the helpful, honest, and professional service you deserve. Our team takes great pride in delivering top-tier care to our guests in Winter Garden and Clermont, and I will be sure to pass along your kind words to Brian. We look forward to seeing you again for your next maintenance visit! Mark Foster Service Manager

March 11, 2026

I paid over $4900 to get a traction abs module replacement The part for this repairs cost $3900 Kia kept my car the first time for 2 days I was without transportation to get to work for 2 days Pic More

by MSDEB1024
Recommend Dealer
No
Employees Worked With
Jesse Martins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Mar 14, 2026 -

Greenway Kia West responded

I am sincerely sorry for the ongoing issues you’ve experienced with your traction ABS module. To spend nearly $5,000 and still be facing the same problem is completely unacceptable, and I understand how stressful it is to be left without reliable transportation to work. We clearly missed the mark on getting this fixed correctly the first time. I want to personally oversee the re-evaluation of your vehicle to ensure this is resolved once and for all. Please contact me directly at the dealership today so I can prioritize your repair and discuss how we can assist you with transportation while your car is with us. Mark Foster Service Manager

March 11, 2026

Good pricing. Knowledgeable salesman. The process was quick and painless! Kazim was great and trustworthy. More

by nbjones85
Recommend Dealer
Yes
Employees Worked With
Kazim Ertiftik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kazim Ertiftik
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for the five-star review! We are thrilled to hear that Kazim provided such a great and trustworthy experience for you at Greenway Kia West. Making the purchase process quick, painless, and transparent is our top priority for all our guests in Winter Garden and Clermont. We appreciate you highlighting our knowledgeable staff and competitive pricing. We look forward to seeing you again for your first service visit! Anas Lazaar General Manager

March 11, 2026

Everyone is super kind and helpful Every time I take my car in for maintenance or to fix something, I receive great attention More

by moni-k-mc
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West! We are thrilled to hear that our team provides such kind and helpful service every time you visit us for maintenance. Delivering consistent, high-quality attention to our guests in Winter Garden and Clermont is what we strive for with every appointment. We truly appreciate your loyalty and look forward to seeing you again for your next service! Mark Foster Service Manager

March 10, 2026

Everything went smoothly and in time. Happy with the repairs. Jesse was the star though, incredible customer service. He was friendly and helpful above and beyond what he had to do. I wat More

by tvciii
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Mar 14, 2026 -

Greenway Kia West responded

Thank you so much for the detailed feedback! We are thrilled to hear that everything went smoothly with your repairs and that Jesse was able to completely turn your experience around. At Greenway Kia West, we know that true excellence comes from going above and beyond for our guests in Winter Garden and Clermont. It is wonderful to hear that Jesse’s genuine care and proactive service earned your continued business. I will be sure to share your high praise with him—he truly is a star on our team. We look forward to seeing you again for your next visit! Mark Foster Service Manager

March 10, 2026

No problem with the service. Very professional and courteous. Explained everything and kept his word about the time. More

by KBIVORY169
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your positive experience at Greenway Kia West! We are thrilled to hear that our service was professional, courteous, and completed right on schedule. Keeping our word on timing and providing clear explanations are top priorities for our team in Winter Garden. We take great pride in delivering reliable maintenance for the Clermont community, and we look forward to seeing you again for your next visit! Mark Foster Service Manager

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