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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,231 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,231 reviews

November 25, 2025

Honest, forthcoming, met customer needs, exceeded expectations Transparent , helpful, courteous, knowledgeable, professional, did not use strong arm tactics More

by DONDUCK87
Recommend Dealer
Yes
Employees Worked With
Malcolm Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Mahogany
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Nov 29, 2025 -

Greenway Kia West responded

Hi there, Thank you for the fantastic review and for choosing Greenway Kia West. We’re grateful for your kind words and glad to hear that our team was honest, transparent, and focused on meeting your needs without pressure. Providing a professional, helpful, and courteous experience is exactly what we work toward every day, and it means a lot to know we exceeded your expectations. If you ever need anything in the future, we’re always here to help. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

November 25, 2025

To spend $900 on maintenance is a tad ridiculous. Every time you take my tires off, you don’t balance it correctly and my car shakes. It’s super frustrating now I have to go out of my way to get the More

by NONE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Greenway Kia West responded

Hi, I’m very sorry to hear about your experience and the frustration you’re dealing with. You should never have to come back after a service visit because something wasn’t done correctly, and I understand how inconvenient this is — especially during a busy holiday week. I want to review exactly what happened with the maintenance charges and the issue with your wheels so we can address this properly and make it right for you. Please reach out to me directly so I can look into your visit and get this resolved as quickly as possible. Mark Foster Service Manager markfoster@greenwayauto.com

November 23, 2025

Okay ? ? I don't have any tings more to say What Okay ?? Yeah I know More

by wilfridj27
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Nov 29, 2025 -

Greenway Kia West responded

Hi Wilfrid, Thank you for taking the time to share your feedback and for choosing Greenway Kia West. If there’s ever anything you need — whether it’s help with your vehicle, sales, or service — our team is always here for you. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

November 23, 2025

Brian Jones is great Brian is helpful and cares for the needs of the customer and their car More

by Jaquirac
Recommend Dealer
No
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Nov 29, 2025 -

Greenway Kia West responded

Hi Jaquirac, Thank you for sharing your feedback. I’m glad to hear that Brian took good care of you and made sure your needs were addressed — he’ll appreciate the recognition. Since your rating was 3 stars, I’d like to understand what we could have done better during your visit. Please feel free to reach out to me directly so we can talk through your experience and make improvements where needed. Mark Foster Service Manager markfoster@greenwayauto.com

November 22, 2025

My experience there was good. They took care of what needed to be cared of and was very clear with the information I needed. More

by licsonboisnote
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Nov 29, 2025 -

Greenway Kia West responded

Hi Licson, Thank you for the great review and for trusting the service department at Greenway Kia West with your vehicle. I’m glad to hear your experience was good, that everything was taken care of properly, and that our team provided clear information throughout your visit. If you ever need anything on future service appointments, I’m always here to help. Mark Foster Service Manager markfoster@greenwayauto.com

November 22, 2025

Fast and friendly Great experience, thanks! The driver was very helpful and keiara was amazing More

by NETTE123.LC
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Nov 29, 2025 -

Greenway Kia West responded

Hi Nette, Thank you for the great review and for choosing Greenway Kia West! We're glad to hear your experience was fast, friendly, and enjoyable. It’s wonderful to know that both our driver and Keiara made such a positive impression — they’ll be happy to hear your feedback. If you ever need anything in the future, whether it’s help with your vehicle or a return visit, our team is always here for you. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

November 22, 2025

No reminder sticker on my windshield when I need to replace Oil. Common task companies More

by rcherry326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Tavarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
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Nov 29, 2025 -

Greenway Kia West responded

Hi rcherry326, Thank you for sharing your feedback. I am glad to see that some parts of your visit went well, and I am very sorry we missed something as simple and important as placing the reminder sticker after your oil change. That should not have been overlooked, and I understand how frustrating that can be since it is a basic part of the service process. I would like to address this with the team to make sure it does not happen again. If there is anything else we may have missed or anything you would like us to review from your visit, please feel free to reach out to me directly. Mark Foster Service Manager markfoster@greenwayauto.com

November 22, 2025

Best. Dealer ever! Love to go there every time. Kiera es the best. Im grateful More

by shannonadrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2025 -

Greenway Kia West responded

Hi Shannon, Thank you for the amazing review and for continuing to trust the service department at Greenway Kia West. We’re thrilled to hear you love visiting us and that Keiara consistently delivers the excellent care you’ve come to expect — she’ll be grateful for your kind words. We appreciate your loyalty, and we’re always here whenever you need service or support. Mark Foster Service Manager markfoster@greenwayauto.com

November 21, 2025

Quick to the point, helped me with the price. Very good Helped me out well More

by DYORDANDP
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
Report | Print
Nov 29, 2025 -

Greenway Kia West responded

Hi DYORDANDP, Thank you for the great feedback. We are glad to hear that our team was quick, clear, and able to help you get the price you were looking for. Making the process simple and supportive is exactly what we aim for, and we appreciate you choosing Greenway Kia West. If you ever need anything or have questions about your vehicle, feel free to reach out anytime. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

November 21, 2025

Replacing a cherished vehicle is not only financially stressful but emotional as well. Muhammed listened with empathy and answered all questions not only professionally but with a level of patience I fo More

by catcortez204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2025 -

Greenway Kia West responded

Hi catcortez204, Thank you for sharing such a heartfelt review and for choosing Greenway Kia West during what can be a very emotional and stressful process. Replacing a cherished vehicle is never easy, and it means a great deal to us that Muhammed was able to support you with empathy, patience, and professionalism throughout your search. We are thrilled to hear that your experience with him felt genuine and family-like, and he will be honored to know the impact he made. Your recommendation to friends, colleagues, and family is truly appreciated. If you ever need anything with your pre-owned 2021 Seltos or have questions in the future, we are always here to help. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

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