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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,314 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,314 reviews

December 19, 2025

Keiarra is the best. Quick and friendly. Knows what she is doing. She is great. More

by Sethc10
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Sethc10! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so glad to hear Keiarra is the best—quick, friendly, and truly knows what she’s doing. We’ll be sure to share your kind words with her and the team. Thanks again for your trust, and we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Everything went smooth, the only thing it was a long day at the waiting area. Got there at 2 and left at 6:30. But everyone was very nice and kept updating me. More

by Vanessa Figueras
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Dec 27, 2025 -

Greenway Kia West responded

Hi Vanessa Figueras — thank you for your feedback, and I’m sorry your visit took so long. Waiting from 2:00 to 6:30 is a long day, and we know your time is valuable. We’re glad our team was nice and kept you updated throughout the process, but we still want to do better with timing and efficiency. If you’re willing, please email me the date of your visit and what you came in for so I can review what caused the delay and help improve the experience going forward. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Kia should have covered my horn as a ongoing issue. Instead of me having to use my extended warranty. Not sure if the dealership even tried to get kia to pay for it. 3 times my horn failed More

by Jeremythurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Greenway Kia West responded

Hi Jeremythurston — I’m sorry you’ve had to deal with this repeatedly. A horn failing multiple times is a serious safety concern, and I understand why you’re frustrated about having to use your extended warranty. We’d like to review your repair history and confirm what was submitted and/or discussed regarding manufacturer coverage. Please email me directly at markfoster@greenwayauto.com with your VIN, the dates of the prior horn failures, and the best phone number to reach you. I’ll look into the documentation and follow up with you. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 19, 2025

Alex what great! Very diligent and courteous Would highly recommend Greenway Kia West Great customer service More

by Cberry1420
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Cberry1420! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Alex was great—very diligent and courteous. Thank you as well for the recommendation and for recognizing our great customer service. We’ll be sure to share your kind words with Alex and the team! Thanks again, and we look forward to helping you anytime you need us!

December 18, 2025

As always, each visit is very professional and the service technicians are patient and knowledgeable. More

by Smooth Telluride 2022
Recommend Dealer
Yes
Employees Worked With
Jaime and Mr. Mark Foster
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Dec 18, 2025 -

Smooth Telluride 2022 responded

As always, each visit is very professional and the service technicians are patient and knowledgeable.

December 18, 2025

Very nice , and honest Dealership was very nice and honest and I didn't feel rushed . Quick efficient More

by Kylysejoseph
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Kylysejoseph! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear you found our dealership nice and honest, and that you didn’t feel rushed. A quick and efficient experience with transparent service is exactly what we aim for every visit. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 18, 2025

All good. Jesse was very helpful and professional. Thank you. I bring my vehicle here for service because I always have a good service experience. More

by RA8106592
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, RA8106592! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad everything was all good and that Jesse was very helpful and professional. It means a lot that you continue to bring your vehicle here because you can count on a consistently good service experience. We’ll be sure to share your kind words with Jesse and the team. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 18, 2025

Keiara was so kind with me and the service was faster than I expected. I don't have to wait for long time for my vehicle get the service. More

by saradl1659
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
Report | Print
Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, saradl1659! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so glad to hear Keiara was kind and that your service was faster than you expected, with little waiting time. That quick, caring experience is exactly what we aim for every day. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

December 18, 2025

It was a smooth process, Zarya was very respectful, knowledgeable and professional. I have already referred others to go see Zarya More

by WITHALLMYLOVE06
Recommend Dealer
Yes
Employees Worked With
Zarya Demonia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarya Demonia
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, WITHALLMYLOVE06! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear the process was smooth and that Zarya was respectful, knowledgeable, and professional. And thank you for already referring others to see her—that means a lot. We’ll be sure to share your kind words with Zarya and the team. Thanks again for your support, and we look forward to helping you again anytime you need us! — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

December 16, 2025

Good service and prompt delivery of the car. Excellent people Now you're pushing it Enough More

by hmcolon01
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 16, 2025 -

Greenway Kia West responded

Thank you for the feedback — I’m glad the service and delivery were prompt, and I’m sorry you felt pressured afterward. That’s not the experience we want for any customer. Please email me directly with a few details (what happened and the best way to reach you) so I can look into it and make it right. Anas Lazzar General Manager anaslazaar@greenwayauto.com

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