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Greenway Kia West

Orlando, FL

4.3
4,548 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,548 reviews

March 05, 2026

The service was great as always and the tech let me know everything that was going to happen More

by shellybou67
Recommend Dealer
Yes
Mar 07, 2026 -

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that the service was great as always and that our team kept you informed throughout your appointment here in Orlando. We will be sure to share these kind words with our certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

March 04, 2026

A little disappointed that the sales rep stated he would reach out to me and have me come in a a tank of gas and never heard from him again after the sale not even for a follow up. In my opinion that was ve More

by egypt326
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Mar 07, 2026 -

Greenway Kia West responded

It is wonderful to hear that our service department was excellent from beginning to end during your visit. We take great pride in our certified Kia mechanics and their commitment to providing top-tier care in Orlando. However, I am disappointed to learn that the communication from our sales team did not meet our professional standards following your purchase. We value your feedback and would like the opportunity to make this right and provide that tank of gas as promised. Please visit the dealership or call and ask for me directly so we can resolve this for you. Anas Lazaar General Manager

March 04, 2026

Good service, no problems. In and out in a timely manner Good service, no problems. Brett was answering my questions in a professional manner and I had no problems what so ever More

by zachleon18
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
Mar 07, 2026 -

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that you received good service and were in and out in a timely manner here in Orlando. We will be sure to share these kind words with Brett and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

March 04, 2026

It was what I expected. I was treated with respect. Brett Sopocy was very friendly and polite. More

by RSPLAY
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
Mar 07, 2026 -

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that you were treated with respect and that your experience met your expectations here in Orlando. We will be sure to share these kind words with Brett Sopocy and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

March 03, 2026

Jesse was super helpful and took care of my vehicle. Couldn't ask for better service. Will be working with him in the future for all vehicle concerns and routine checkups. More

by camdencp04
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Mar 07, 2026 -

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that Jesse was super helpful and provided the kind of service that makes you want to return to us in Orlando. We will be sure to share these kind words with him and our team of certified Kia mechanics. We look forward to seeing you again for your future vehicle concerns and routine checkups in Winter Garden. Mark Foster Service Manager

March 03, 2026

It was a good experience I don't know more words I don't like this survey More

by DAPHANEROBINSON03
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Mar 07, 2026 -

Greenway Kia West responded

Thank you for the feedback regarding your visit to Greenway Kia West. We are glad you had a good experience with us in Orlando and Winter Garden. We will be sure to share your comments with Jesse Martins and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit. Mark Foster Service Manager

March 03, 2026

It was a easy process It was an easy process. They were very helpful and it got me in my dream car. More

by laytoyaperkins14
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
Mar 03, 2026 -

Greenway Kia West responded

Thank you for sharing your experience with Mac Cumbur at Greenway Kia West. We are thrilled to hear that you have your dream car and that the entire process was smooth at our Orlando dealership. We will be sure to share your kind words with Mac Cumbur and the rest of our team here in Winter Garden. We look forward to seeing you again for your next visit to our dealership. Anas Lazaar, General Manager

March 02, 2026

Quick and fast service. Very informative The service manager was able to provide in detail the service I was receiving as well as recommending service needed. My service was More

by amiller73
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Mar 03, 2026 -

Greenway Kia West responded

Thank you for sharing your experience with our service department at Greenway Kia West. We are pleased to hear that Tony Nguyen provided quick and fast service and kept you well-informed throughout your visit. Our team in Orlando strives to provide detailed information regarding your Kia oil change or other maintenance needs while ensuring everything is completed in a timely manner. We will be sure to share your feedback with Tony and the rest of our staff here in Winter Garden. We look forward to seeing you again for your next Kia service center visit. Mark Foster, Service Manager

March 02, 2026

I was not told that the windshield had been replaced. I bought the low-mileage car 12/31/25. Already, pieces of the molding behind the rear-view and along the driver's window are coming loose. I took it More

by NKOPITNIK2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Hamden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Greenway Kia West responded

I am sorry to hear about the concerns regarding the windshield molding and the pricing for the trailer hitch. We aim for transparency in our sales process, and I apologize for any frustration caused by the condition of the vehicle's trim or the service quotes provided. Please come into the dealership or call and ask for the General Manager so we can discuss these repairs and your experience further. Anas Lazaar, General Manager

Mar 03, 2026 -

NKOPITNIK2021 responded

Thank you for your response. I will call and find a good time to bring the car by and have you see the damaged parts.

Mar 23, 2026 -

NKOPITNIK2021 responded

I took time off work and came into the dealership. They would not let me see you. They sent Joe my salesman who touched the loose part behind the rear view mirror and it fell off entirely. His response? Call me. I don’t want to call him as he never returns my call. It was a wasted trip. Why will you not fix this? It was broke when you sold me the car. Does AS. is. Mean you hide defects? Whoever installed the aftermarket windshield broke this part. Please fix this!!!!i

March 02, 2026

It was a amazing experience I love the service and everyone who was involved I had a great experience with the financial department and they helped me very well More

by lilmurkioo55
Recommend Dealer
Yes
Employees Worked With
Mohamed Sarrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Sarrar
Mar 03, 2026 -

Greenway Kia West responded

Thank you for sharing your amazing experience at Greenway Kia West. We are thrilled to hear that you loved the service and had such a positive interaction with our finance department during your new Kia purchase. We will be sure to share your kind words with Mohamed Sarrar and Carlos Anguianovilla, our Finance Manager, as well as the rest of the team here in Orlando. We look forward to seeing you again for your next visit to our Winter Garden dealership. Anas Lazaar, General Manager

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