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Greenway Kia West

Orlando, FL

4.2
3,352 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,352 reviews

June 17, 2024

Great service. Everyone was super polite and helped me with my service which was done super fast More

by raquel.umana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Greenway Kia West responded

We're delighted we could deliver an excellent experience! - Greenway Kia West Team

June 16, 2024

Very trustworthy and great service. Always very helpful. Has been nice and respectful to their customers. More

by MCONTASTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Greenway Kia West responded

We're delighted to hear that you found our service at Greenway Kia West trustworthy and respectful. Thank you for your kind words!

June 16, 2024

Everyone was very attentive and nice, they made us feel right at home. I would recommend this dealership to anyone who is looking to buy a car. More

by njesus2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Juan Castro Rodriguez, Michael Carey, Kirpal Jimenez
Jun 17, 2024 -

Greenway Kia West responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia West made you feel right at home. We appreciate your recommendation and hope to see you again in the future!

June 15, 2024

Left my car the for 6 1/2 hours to get a oil change and my window panel looking at because my windows wasn’t rolling down no commutation was giving thought the process and no one answered the phone when I More

by jacksontamera420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
Jun 26, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience with the oil change and window panel service, Jack. We strive for timely communication and efficient service, so it's disappointing that we fell short here. I understand how frustrating this must have been, especially with the impact on your schedule. Please reach out directly if you'd like to discuss this further or need any assistance moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 15, 2024

Really great experience, the staff did an awesome job. Thank you so much for your service. More

by salimalli91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Tony was just Amazing
Jun 17, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West made your experience a 5-star one! Safe travels!

June 15, 2024

Disturbed by what I discovered after printing off paperwork. Saddened to say, not everyone is trustworthy these days. Mishandling of numbers, promises unkept. Not a good experience at all. Can’t r More

by sidneybrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Chrissie Paul
Jun 26, 2024 -

Greenway Kia West responded

Sidney, I'm truly sorry to hear about your experience. Trust and transparency are fundamental values for us, so it's concerning to read this feedback. I'd like the opportunity to discuss what happened and see how we can make things right. Please reach out when you have a moment. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

June 13, 2024

I do not appreciate the fact that my warranty company told me they would pay over the phone. Then the dealership turns around to say they won’t do that. I called my warranty company and they stated they More

by aisha.wilson.17
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept lady with wavy hair
Jun 14, 2024 -

Greenway Kia West responded

Aisha, I apologize for the confusion and inconvenience regarding your warranty payment. We strive to ensure smooth communication between all parties involved, and it seems we fell short here. I'd like to help resolve this issue; please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 13, 2024

I appreciate the service I received. It was my first appointment with the dealership and service department. More

by alecrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 14, 2024 -

Greenway Kia West responded

Alec, we're glad to hear you appreciated the service during your first visit with us at Greenway Kia West. Thanks for choosing our dealership!

June 13, 2024

Excelente trato por parte del los empleados y más a Paula que fue la que me atendió More

by Miguel_824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez
Jun 14, 2024 -

Greenway Kia West responded

Hola Miguel, gracias por confiar en nosotros para su compra Greenway Kia West! Estamos contentos de saber que su experiencia con Paula fue excelente.

June 12, 2024

This dealership is twice the price for services as Jenkins Kia in Ocala. The staff was also rude. More

by papa.emily.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 14, 2024 -

Greenway Kia West responded

This is not the feedback we hope to see. We strive to offer competitive prices and excellent customer service, so I apologize if we've fallen short in these areas. I would appreciate the chance to discuss your concerns and see how we can improve for you moving forward. Please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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