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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,276 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,276 reviews

December 16, 2025

Good service and prompt delivery of the car. Excellent people Now you're pushing it Enough More

by hmcolon01
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 16, 2025 -

Greenway Kia West responded

Thank you for the feedback — I’m glad the service and delivery were prompt, and I’m sorry you felt pressured afterward. That’s not the experience we want for any customer. Please email me directly with a few details (what happened and the best way to reach you) so I can look into it and make it right. Anas Lazzar General Manager anaslazaar@greenwayauto.com

December 16, 2025

Good service and prompt delivery of the car. Excellent people Now you're pushing it Enough More

by hmcolon01
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 16, 2025 -

Greenway Kia West responded

Thank you for the kind words about the service and the prompt delivery — and I’m sorry you felt like we were pushing you afterward. That’s not the experience we want you to have. If you’re willing, please email me what happened (and the best number to reach you), so I can address it directly and make sure it doesn’t happen again. Anas Lazzar General Manager anaslazaar@greenwayauto.com

December 16, 2025

The best car buying experience. Simo was excellent in showing details about car. Everyone was so nice and friendly More

by sharon.b.stinson
Recommend Dealer
Yes
Employees Worked With
Mohamed Sarrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Sarrar
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Dec 27, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, sharon.b.stinson! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear it was the best car-buying experience, and that Simo was excellent at walking you through the details of the car. It also means a lot that everyone was nice and friendly—exactly the experience we want every customer to have. Thank you again for your trust, and congratulations on your new vehicle! — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

December 15, 2025

The parts service guys was helpful And patience he take his time to work on ours and the wait was very short More

by Lwenchela27
Recommend Dealer
Yes
Employees Worked With
No
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Dec 16, 2025 -

Greenway Kia West responded

Lwenchela27, thank you for the 5-star review! We’re glad our parts team was helpful and patient, took the time to make sure everything was handled correctly, and that your wait was short. We truly appreciate you choosing us. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 14, 2025

Joseph was a very knowledgeable salesman, and we felt very appreciated as a customer. But the dealership is outdated and lack basic customer care. My coffee machine at home is better than what they had t More

by IGORTHORSTENSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hernandez Bonano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Greenway Kia West responded

IGORTHORSTENSEN, thank you for the honest feedback and for taking the time to share both the positives and the opportunities. We’re very glad Joseph made you feel appreciated and delivered the level of customer service you deserve. I’m also sorry to hear about the facility issues you experienced, including the restroom condition and the overall amenities. That is not acceptable and we will address it. On the EV delivery, you’re right to expect better. Delivering your new vehicle with only 40 percent charge after that amount of time is frustrating, and we are reviewing our charging process so customers have a better experience. Thank you again for still recommending us based on the service you received. We truly value your loyalty and look forward to seeing you again. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

December 14, 2025

Keiara was well very knowledgeable when I asked her about my the recommendation and service that I received. Wait time with appointments is always long. Up to 2-3 hours. More

by Lavondadkey39
Recommend Dealer
No
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keiara Lluberes
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Dec 16, 2025 -

Greenway Kia West responded

Thank you for the feedback, Lavondadkey39. We appreciate you recognizing Keiara for being knowledgeable and taking the time to explain the recommendations and service. I’m very sorry about the long wait times with appointments. That’s not the experience we want for you, and we’d like the chance to address it. Please email me with your name, the date of your visit, and the best phone number to reach you so I can look into what happened and work to improve your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 14, 2025

I recently purchased my new 2025 Kia Telluride and K4 from Kia West Orlando, and the entire experience was absolutely outstanding from start to finish. From the moment I walked in, I was treated with res More

by DESTANFEYZANUR
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammed Yazici
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Dec 16, 2025 -

Greenway Kia West responded

DESTANFEYZANUR, thank you for the 5-star review! Congratulations on your new 2025 Kia Telluride and Kia K4. We’re thrilled to hear your experience was outstanding from start to finish and that you felt respected and well taken care of throughout the entire process. It’s great to know Mr. Muhammed Y. provided honest, knowledgeable, no-pressure guidance to help you find the right trim and features, and that Mr. Kerem made the finance process smooth, clear, and transparent with no surprises. We truly appreciate your recommendation and your trust in our team. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

December 14, 2025

Brett was amazing and super friendly. I love chopping it up with the guys when I’m there. It’s a genuine environment. From Gabe to Mark Foster himself. More

by nhuedragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen and the light skinned island guy over the mechanics
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Dec 16, 2025 -

Greenway Kia West responded

nhuedragon, thank you for the 5-star review! We’re happy to hear Brett was amazing and super friendly, and that every visit feels like a genuine environment. I appreciate the shout-out to the whole team, from Gabe to me personally. We look forward to seeing you again next time you’re in. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 13, 2025

Jesse was very kind and knowledgeable. He kept me updated every step of the way. Give him a raise! More

by MANIACIX40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Greenway Kia West responded

MANIACIX40, thank you for the 5-star review! We’re so glad to hear Jesse was kind, knowledgeable, and kept you updated every step of the way. We truly appreciate you recognizing his effort, and we’ll be sure to share your message with him. — Mark Foster, Service Manager markfoster@greenwayauto.com

December 13, 2025

Very good and communicates well. Helpful and very nice. Would recommend to anyone who needs help More

by alexyangbao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Greenway Kia West responded

alexyangbao, thank you for the 5-star review! We’re glad to hear our team communicated well and was helpful and kind throughout your visit. We truly appreciate your recommendation and thank you for choosing us. — Mark Foster, Service Manager markfoster@greenwayauto.com

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