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Greenway Kia West
Orlando, FL
4,511 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace.
We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication.
Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,511 reviews
April 08, 2026
It was great. Was in and out before the two hours expectation I appreciated the quick and effective service Was in and out before the two hours expectation I appreciated the quick and effective service More
by laetitiabirmingham
Verified Customer
April 08, 2026
Kia staff are very friendly and helpful. One of them was cleaning my windshield while I was being checked in. Thanks One of them was cleaning my windshield while I was being checked in. Thanks More
by Mstillee
Employees Worked With
April 06, 2026
Very kind! My english is not good. Good bye! See you next chance. Thank you. My english is not good. Good bye! See you next chance. Thank you. More
by Jhim
April 06, 2026
Jesse’s provided an outstanding service, I couldn’t be happier! When it comes to car assistance it is what we need. happier! When it comes to car assistance it is what we need. More
by ronei.edson
Employees Worked With
April 03, 2026
I called and woman in Sales confirmed a specific car was available and to ask for her when I got there. When I got there, I was out with a very new salesman. He told me that car wasn't available. I had to c available and to ask for her when I got there. When I got there, I was out with a very new salesman. He told me that car wasn't available. I had to choose a different car. Sale negotiation was awful. Payment was extremely inconvenient. I came in on Friday afternoon to buy and no one informed me of the cash requirement. There wasn't enough time for me to make it to the bank. I had a check and debit card but that was insufficient. After making payment - receptionist counted $5,000 cash in the lobby!! - the finance guy was a jerk. He didn't introduce himself, kept trying to sell me stuff I didn't want, treated me like he hated me, and didn't give me all the files I signed although I asked if everything was on the flash drive. Sales person didn't anticipate service being closed, so only had 1 key for me and no manual, told me I would have to come back. On my test drive the car was so dirty I didn't notice the pinstripe, and it was dark by the time the car was washed and delivered to be, I didn't see the pinstripe until the next day. The pinstripe looked so cheap I didn't want it. I hated this dealer. More
by JW
Employees Worked With
April 01, 2026
The people that give you the service are very professional and give you good advice but the delay in service is a negative point professional and give you good advice but the delay in service is a negative point More
by fel-14
April 01, 2026
Great job from beginning to end, excellent communication and really tried to help us get a great price and really tried to help us get a great price More
by calexander439
Employees Worked With
