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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,349 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,349 reviews

April 24, 2025

Grateful for the wonderful service that they provided. They answered all my questions and kept me informed. More

by roman_claribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Matias
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Apr 24, 2025 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! Keeping our customers informed and answering all questions is what we strive for. Thanks for the kind words!

April 24, 2025

Terrible service. No communication. Went to pick car up and no work was done to it. Don't recommend. More

by auria556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Brett
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April 24, 2025

Drop off and pick up was fast and easy. Staff were friendly. Price is reasonable. More

by hollyt808
Recommend Dealer
Yes
Employees Worked With
Brett & Damon
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April 24, 2025

They was very friendly and prompt and very helpful I really appreciate that my advisor was Awesome More

by linda0763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan I think service department
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Apr 24, 2025 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

April 24, 2025

Tamara & Robert appreciate David though in the beginning our sale was very complicated and stressful. But David swoop in like the superhero salesman he is and helped us tremendously in purchasing our Kia So More

by Sorento2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Urquilla Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Good but wait time is too long with scheduled appointment Done Faster service for scheduled appointments would be better! More

by andythao28
Recommend Dealer
Yes
Employees Worked With
Kiera
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April 23, 2025

Stay away from this dealership, from bait and switch practices and keeping the entire sales process obscure, until you are exhausted of waiting 5 hours, adding things to the contract they did not told m More

by arnoldtoro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not Listed
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April 23, 2025

Quote for my rotator replacement was $750 plus $1,300 more for recommendations. I got rotors done for $450 elsewhere. Kia seems to rip off people. Disgusting. More

by kozmickreationz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiera
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April 23, 2025

Staff was nice and welcoming. My only problem is that I was quoted a 2.5 hour wait on my service bit ended up waiting alost 4 hrs for my car to be finished. More

by n.jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Greenway Kia West responded

Thank you for your feedback and patience during your visit to Greenway Kia West. We're glad our staff made you feel welcome, but we apologize for the longer-than-expected wait time. We'll work on improving this aspect of our service!

April 23, 2025

Friendly and confrontable everyone was pleasant and helpful and nice answer all our questions and took care of us More

by Lueella43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West made your visit pleasant and comfortable. We appreciate your support and are here if you need anything else!

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