Grand Prairie Ford

This particular Ford Dealership made my family feel right at home. Jackie gave my husband and I full attention and was quick with all responses. We definitely are happy with our service and look forward to o at home. Jackie gave my husband and I full attention and was quick with all responses. We definitely are happy with our service and look forward to our future purchases down the road. More

our recent visit (1/25/23) to this dealership was not satisfying to put it lightly! my boyfriend needed a car asap because his car crapped out on him. we went through different research channels and got satisfying to put it lightly! my boyfriend needed a car asap because his car crapped out on him. we went through different research channels and got pre-approved through our local credit union. we just needed to pick a car and execute the paperwork process. we came here, looked at the car, test drove it, only for things to drastically change when it came to financing and we told them we had gotten pre-approved. they told us ATLEAST 5 TIMES they had to run our credit to match or get a better rate and seemed really upset they we kept saying no. we didn’t want our credit ran again because we are going to be purchasing a house in the next few months and didn’t want another ding on our credit. they then proceeded to get the sales manager who insisted on the same thing. after 4 hours of being there and with our toddler at that it was a complete waste of time and energy! they turned us away because we refused to finance with them to make the purchase. i understand needing commission off a sale and thinking you all could get us a better rate but the fact that we told you our plans for house buying and that we didn’t want multiple dings on our credit with no guarantee they could get us a better rate and ACTUALLY was willing to lose a guaranteed sale is beyond me. i’ve purchased many vehicles and i’ve never seen them turn away a customer for this and with an almost 800 credit score just because we refused to in house finance! in the long wrong we are glad we didn’t do business with this dealership. went to nissan in rockwall the next day and was done with keys in hand in about 4 hrs! i wouldn’t recommend this dealership based off our recent personal experience ESPECIALLY if like us, get pre-approved prior to purchasing. More

We had the top of the team working with us❤️ Thanks to Jackie and Dontae Jackie and Dontae More

He was awesome! ! Just bought a 2019 Jeep !! Great customer service. There finance team beat my local credit union. He was very knowledgeable and passionate about his ! Just bought a 2019 Jeep !! Great customer service. There finance team beat my local credit union. He was very knowledgeable and passionate about his job. Highly recommend him if you are in the market! More

Grace and Jackie took great care of me, and helped make me a great deal me a great deal More

After explaining to them we were pre-approved with our credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them financ credit union and ready to purchase they allowed us to spend 2 hours deciding on a car only to say they refused to sell me if I didn’t let them finance the deal. I would have let them shop rates for me however the way they handled the entire deal was very greedy and self serving for themselves. It was very clear they weren’t looking for a lifelong customer. They were looking for the next “sucker” to pad their pockets! I went to Toyota of Richardson and purchased the same exact car with less miles and a very pleasant experience. More

Jackie was awesome on helping me get my new bronco. He took the time to help me build my bronco. It was built exactly how I want it. He explain all the info and details at sign off. I strongly rec He took the time to help me build my bronco. It was built exactly how I want it. He explain all the info and details at sign off. I strongly recommend him on your vehicle purchase. Love my bronco. Thanks again, Jackie! More

It was a great experience from the time Jackie called great customer service and very good people great customer service and very good people More