Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Brandon Flem

May 14, 2026

Dealership Rating
Employee Rating

The salesman, Ron was very helpful with this purchase. Overall it was a good experience. More

by chrispickett500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Ron Smith

May 18, 2026

Grand Prairie Ford responded

Thank you for the positive feedback! We're delighted that Ron provided helpful assistance with your vehicle purchase. Your experience means a great deal to us at Grand Prairie Ford, and we look forward to serving you again.

May 11, 2026

Dealership Rating
Employee Rating

Been happy with the service and salesman. I give it higher if they had more selection More

by CRAIGREED150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Grand Prairie Ford responded

We greatly appreciate your positive feedback about our service team and sales staff. It's wonderful to hear that you've been satisfied with the support you've received. We understand your point about wanting a broader range of vehicle options, and we truly value this insight. Your feedback helps us continue improving the experience we provide to valued customers like yourself. We're grateful for your business and look forward to serving you again in the future.

May 05, 2026

Dealership Rating
Employee Rating

Even if your car is brand new, this dealership will up sale you on a service that your car or truck does not need and will not reveal the cost of the service until service is completed. They will blindsid More

by MARLINNKAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Elizondo

May 07, 2026

Grand Prairie Ford responded

Your concerns are noted and we understand your frustration. We take transparency seriously, and your experience does not reflect the honest and straightforward approach we strive to maintain with every customer. We would appreciate the opportunity to discuss your specific situation and work toward a resolution. Please contact Victoria Courtney at 855-971-6306 so we can address these concerns directly.

April 30, 2026

Dealership Rating
Employee Rating

Grand Prairie Ford is the only place I take my F150 for service. I drive 65 miles round trip to get the service I expect. Very Honest dealer that doesn’t try to sell you stuff you don’t need. I can’t forge More

by bflegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Alvalos

Apr 30, 2026

Grand Prairie Ford responded

Thank you for your loyalty and for driving 65 miles for our service! We're thrilled you appreciate our honest approach and your service advisor's care. Your trust in Grand Prairie Ford motivates our entire team to maintain these high standards.

March 01, 2026

Dealership Rating
Employee Rating

They were responsive and had the car I wanted to buy. They had a huge inventory and fair pricing. More

by jrobinfamily
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 20, 2026

Grand Prairie Ford responded

We appreciate your feedback. We’re glad the team was responsive and that you found the right vehicle in our inventory at a fair price. Thank you for your trust, and we look forward to seeing you again.

March 01, 2026

Dealership Rating
Employee Rating

I used to be a big Grapevine Ford fan, but after my experience with Cole and Max at Grand Prairie Ford, I'll never go anywhere else. Two of the most professional salesman I've ever done business with w More

by brianbrumleve1210
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 20, 2026

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Cole and Max provided a professional and positive truck buying experience. Thank you for your trust, and we look forward to seeing you again.

February 28, 2026

Dealership Rating
Employee Rating

They took care of business without being difficult or bullish Got answers as needed quickly More

by BANDJROWE41
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 20, 2026

Grand Prairie Ford responded

We appreciate your feedback. We’re glad the team made the process smooth and provided quick, helpful answers when you needed them. Thank you for your trust, and we look forward to seeing you again.

February 27, 2026

Dealership Rating
Employee Rating

Good I would buy a car with them in the future. They did their job well. More

by DOYLE.JOHNSON9121
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your feedback. We’re glad you had a good experience and appreciate your trust. We look forward to helping you again in the future.

February 25, 2026

Dealership Rating
Employee Rating

It was great. I had a amazing experience. Inna and chad were very helpful. I had an amazing experience. Inna and chad were were very very helpful with the process More

by enriquegonzalez432.eg
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Feb 26, 2026

Grand Prairie Ford responded

We're thrilled to hear about your wonderful experience with your new truck purchase! We're so glad Inna and Chad provided excellent assistance throughout the process. Your satisfaction means everything to us, and we appreciate you sharing your positive experience. Thank you for choosing Grand Prairie Ford!

February 24, 2026

Dealership Rating
Employee Rating

Very helpful. It was an overall good experience. But had an issue, I insisted from minute one, I would not sign without the correct wheels being on the truck. I sh More

by jthess
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 20, 2026

Grand Prairie Ford responded

Thank you for your feedback. We’re glad your overall experience was positive, and we understand your concern regarding the wheels. We appreciate you bringing this to our attention and will make sure it is addressed promptly so everything is resolved to your expectations.

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