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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,655 reviews

November 17, 2024

Mr Mercer was PHENOMENAL! 100% we will be back to see him in the future! More

by toddbrwn247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We’re thrilled to hear that Jackie made such a positive impact on your experience. We look forward to welcoming you back in the future! Your continued trust in us means a lot!

November 17, 2024

Very professional and knowledgeable about the buying process. Explained everything in detail. Made the process easy. Felt comfortable the whole time. More

by DWPSHAMROCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Grand Prairie Ford responded

Thanks! We're thrilled to hear you had a positive experience. Our team is dedicated to making the buying process smooth and informative. Your comfort is our priority, and we appreciate your kind words!

November 15, 2024

Young was the sales agent that helped us and he was awesome! He had a very great personality and he answered all our questions/concerns! This was the best experience we've had when purchasing a vehicle More

by noerodriguez1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young
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Nov 18, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that Young provided you with such a great experience. It's wonderful to know that his personality and thoroughness made your vehicle purchase the best one yet. We pride ourselves on delivering top-notch service, and we're so happy to have met your expectations. We appreciate your business and look forward to assisting you again in the future!

November 15, 2024

Good customer service , Juan Flores was great and helpful , well infory and knowledgeable about the van More

by fmc525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose flores
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Nov 18, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Juan provided you with great service and was knowledgeable about the van. We truly appreciate your feedback and look forward to assisting you again in the future!

November 14, 2024

Jackie did great and was completely honest with everything on the sale. No pressure at all and we worked out a deal More

by trenttankosu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're so glad to hear that Jackie provided you with honest, no-pressure service and helped you find a deal that worked for you. We truly appreciate your feedback and hope to serve you again in the future!

November 14, 2024

The sales people were truly nice and finance did an excellent job on getting the deal approved. More

by HEBERTJIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that our sales team and finance department were able to assist you and make your experience a positive one. We truly appreciate your business and look forward to serving you again in the future!

November 14, 2024

I love this dealership! Mainly my sales rep. Ron Smith is why I shop there and now my family shops here because of the experience we get from Ron. I won’t buy a vehicle from More

by Ctalbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Ron has made such a positive impact on your experience. It's great to know that you've found a trusted sales rep who makes the car-buying process enjoyable. We truly appreciate your loyalty, and we're excited to continue serving you and your family for all your future vehicle needs!

November 14, 2024

Fast friendly got the deal made when other lenders didn’t want to work Good job to all of your TEAM More

by Jweed72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Grand Prairie Ford responded

Thank you for your great review! We’re thrilled to hear that our team was able to work hard and get the deal done when others couldn't. We pride ourselves on providing fast and friendly service, and it’s wonderful to know that you had such a positive experience. We appreciate your trust and look forward to serving you again in the future!

November 14, 2024

Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio More

by flyfisherman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do Young Kim
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Nov 15, 2024 -

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your experience with us was excellent and that our team provided you with professional, knowledgeable, and personable service. We pride ourselves on treating our customers fairly and ensuring they feel valued. We’re thrilled that you had a positive experience and look forward to assisting you again in the future!

November 13, 2024

Fast service and great response hand down the best service out here Thank you Santos More

by Nischal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Nov 14, 2024 -

Grand Prairie Ford responded

Thank you for the great review! We're thrilled to hear that you had a fast and positive experience with Santos. We’ll be sure to pass along your kind words. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

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