Grand Prairie Ford

Grand Prairie Ford responded

Thank you for your review! We’re so glad to hear that your vehicle purchase was a smooth and easy experience. Providing a stress-free and seamless transaction is always our goal, and we’re happy to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

Grand Prairie Ford responded

Thank you for your wonderful review! We’re so glad to hear that you had a great experience working with Liliana Barron. It’s always a pleasure when we can provide exceptional service, and we’re excited that you plan to work with her again in the future. We look forward to assisting you with your next vehicle purchase!

Grand Prairie Ford responded

Thank you for sharing your experience! We’re delighted to hear that the process went smoothly and that your salesperson was both helpful and respectful. Your recommendation means a lot to us, and we’re honored to have earned your trust. If there’s anything more we can do for you, don’t hesitate to let us know!

Grand Prairie Ford responded

Thank you for sharing your experience! We’re delighted to hear that Ron provided exceptional assistance, guiding you through multiple financing options and thoroughly explaining the features of your new Ford F150. It’s fantastic to know he made the purchasing process smooth and informative. Your recommendation means a lot to us, and we’re here if you need anything in the future!

Grand Prairie Ford responded

¡Gracias por compartir su experiencia! Nos complace mucho saber que nuestro equipo se tomó el tiempo para asistirlo y asegurarse de que se sintiera seguro y respaldado incluso después de su compra. Brindar un servicio excepcional durante y después del proceso de compra siempre es nuestra meta. Nos alegra saber que consideraría regresar por otro vehículo en el futuro. Disfrute de su camioneta, y no dude en comunicarse con nosotros si tiene más preguntas.

Grand Prairie Ford responded

Thank you for highlighting the friendly and helpful service you experienced during your car purchasing process. We take great pride in our commitment to creating a positive, supportive environment for our customers and are delighted that our team successfully assisted you in finding the perfect vehicle and negotiating a satisfactory deal. Your review confirms that our goal of providing personalized, customer-focused service is being achieved. We appreciate that you recognized not just the transactional aspects of your experience, but also the interpersonal qualities of our team. We look forward to continuing to provide the same level of friendly, helpful service to you and all our customers in the future. Thank you for choosing our dealership and for taking the time to share your positive experience.

Grand Prairie Ford responded

Thank you for your wonderful review highlighting Minnie's exceptional service! We're thrilled that she made such a positive impression and that your experience was so outstanding that you're already looking forward to your next vehicle purchase with us. Dedicated team members like Minnie are the heart of our dealership, and we're proud that she was able to provide you with an experience that not only met but exceeded your expectations. Her commitment to customer satisfaction clearly shines through in your review. We deeply appreciate your enthusiasm and loyalty. We look forward to welcoming you back and ensuring that Minnie or another member of our team continues to deliver the same high level of service when you're ready for your next vehicle. Thank you for choosing our dealership and for taking the time to share your positive experience.

Grand Prairie Ford responded

We are truly grateful for your kind words and continued loyalty. Your positive experience with Ronnie highlights the commitment and exceptional service we strive to provide to our valued customers. We appreciate that Ronnie has been able to consistently meet your family's automotive needs and build a trusted relationship with you. Feedback like yours is incredibly meaningful to our team, as it reinforces our dedication to delivering outstanding customer service. We are proud that Ronnie has been able to represent our dealership in such a professional and customer-focused manner. Thank you for taking the time to share your experience and for choosing Grand Prairie Ford as your automotive service provider. We look forward to continuing to serve you and your family in the future.

Grand Prairie Ford responded

We sincerely apologize for your frustrating experience with our salesman during your recent visit. It is disappointing to hear that you felt your interactions were not as smooth and informative as they should have been. Our sales team is committed to providing clear and helpful communication, and we regret that we did not meet those expectations in this instance. Your feedback is invaluable to us as we strive to improve our customer service. To discuss your concerns further and ensure that this is addressed, please reach out to Maricela Vera at Mvera@grandprairieford.com. We appreciate you bringing this to our attention and hope to have the opportunity to restore your trust in us. Thank you for your understanding.

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that your vehicle buying experience with us was exceptional. Our team works hard to make every customer interaction smooth, enjoyable, and satisfying, and we're delighted we exceeded your expectations. Your willingness to recommend us to others means the world to us. We look forward to serving you again in the future and appreciate your trust in our dealership!