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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,655 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,655 reviews

December 04, 2024

1st rate service dept. Antonio took care of my Bronco in a prompt and professional manner and kept me updated as the work was being done. Highly recommended. I'll be a long More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Antonio provided you with excellent service and kept you informed throughout the process. We truly appreciate your recommendation and look forward to being your go-to service provider for years to come! If you ever need anything else, don’t hesitate to reach out.

December 04, 2024

Jackie did a great job on the phone and following up with us. We drove from Bossier City, La to meet him. He was easy to work with and the dealership has plenty of trucks to choose from. More

by ktshaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear Jackie provided great service and made your experience seamless. We're also happy you found plenty of trucks to choose from. We appreciate you making the trip from Bossier City and look forward to serving you again in the future!

December 03, 2024

Pretty good dealership. They are willing to work with you. Courtesy and polite the staff were. More

by Adavissr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ninna
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team. We pride ourselves on being courteous and working with our customers to ensure a great experience, and we're pleased that was reflected during your visit. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!

December 03, 2024

Brenda went above and beyond the call of duty very helpful and informative, very professional!!!!!! More

by gomezlilliepl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Grand Prairie Ford responded

Thank you for your glowing feedback! We're thrilled to hear that Brenda provided such helpful, informative, and professional service. Going above and beyond is what we strive for, and it’s wonderful to know she exceeded your expectations. We’ll be sure to share your kind words with her. Thank you for choosing us, and we look forward to assisting you again in the future!

December 03, 2024

Very pleasant and experienced. Listened intently and provided great insight on what I was looking for. I am pleased with the purchase. More

by jusjohnson20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that our team provided attentive and insightful service, helping you find exactly what you were looking for. Congratulations on your purchase—we're so glad you're pleased with it! If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

December 03, 2024

This is one of the best car dealers I've dealt with in years Sergio and Melissa has very great customer service skills and I will refer my friends to you guys anytime More

by henrybishop69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis GAP Warranty Guy
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Sergio and Melissa provided you with excellent customer service. It's always our goal to create a positive experience for our customers, and we're so happy to know we succeeded. We truly appreciate your willingness to recommend us to your friends, and we look forward to serving you and your referrals in the future! If you ever need anything, don’t hesitate to reach out.

December 02, 2024

Felt pressured was there all day definitely will not do business with them again thanks More

by lsteed41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we sincerely apologize for the experience you had. We strive to provide a comfortable and pressure-free environment for all our customers. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns and improve your experience. We value your business and hope to have the opportunity to make things right.

December 02, 2024

Exelente atencion y su servicio de primera . recomendado Hoy y sempre , hice amigos. Y volvere cuando lo necesite otra vez...... More

by MIRORDZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose flores
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Dec 05, 2024 -

Grand Prairie Ford responded

¡Gracias por tus amables palabras! Nos alegra saber que tuviste una excelente experiencia con nosotros y que nuestro equipo te brindó una atención de primera. También nos alegra saber que hiciste nuevos amigos aquí. Tu recomendación significa mucho para nosotros y esperamos recibirte nuevamente cuando nos necesites. ¡Gracias por elegirnos!

December 02, 2024

Very clean and large dealership that was welcoming and felt cozy. Would recommend to other people More

by kbainslugger37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're delighted to hear that you found our dealership welcoming and cozy. We strive to create a comfortable atmosphere for our customers, and we're glad that you felt that during your visit. We appreciate your recommendation and look forward to serving you again!

December 02, 2024

It was a pleasant experience. with a nice salesman. He seems to be very knowledgeable and caring to his customers. More

by lilblkgirl71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that our salesman was able to provide you with knowledgeable and caring service. We always strive to ensure our customers have a pleasant experience, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

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