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Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
1,738 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,738 reviews
December 23, 2025
Very prompt. Customer friendly. Quick, prompt service while keeping the customer in the loop and working well with the warranty company. Customer friendly Customer friendly. Quick, prompt service while keeping the customer in the loop and working well with the warranty company. Customer friendly More
by Dadargue
Verified Customer
December 23, 2025
He answered all of my questions and was intent on meeting my needs. My experience was good. I would work with Robert again. my needs. My experience was good. I would work with Robert again. More
by DCJAWILK
December 20, 2025
Did the job well, and Angelo was fantastic in keeping me informed about what was happening informed about what was happening More
by Scott@scottnsue.com
December 20, 2025
Nice people and willing to go the extra mile to resolve your issue no matter how difficult the problem. your issue no matter how difficult the problem. More
by RANDY LIEBAU
December 19, 2025
Helpful staff. Robert was able to answer all my questions and made sure my vehicle serviced on time. Robert was able to answer all my questions and made sure my vehicle serviced on time. More
by peterbrown01
December 17, 2025
Okay I never have a problem setting up appointment. people personable , efficient & explain issues always a good experiencense. people personable , efficient & explain issues always a good experiencense. More
by JIMGREMMINGER
December 15, 2025
I wouldn't go back to this dealership. The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the The customer service was sub par. I requested my used vehicle purchase just be wiped down better prior to picking it up because there was dirt on the back seats, center console and on the bottom of the seats. It was not done when I picked up the vehicle. The vehicle had to be serviced by a specific dealership due to an ongoing issue it was having. My purchase was contingent on it being fixed. While it did get fixed, the salesman said he didn't know what the issue was because he's not a mechanic and couldn't even tell us what dealership it went to. Ideally I would have liked to know what was wrong and what got fixed and where. The lady completing the purchase said the f word when I accidentally signed on the wrong line and she had to go print a new title. Nobody had anything ready for us to come pick up the vehicle despite the initial down payment being placed 2 weeks before we picked it up. They had 2 weeks to clean the vehicle but I guess decided to shampoo the carpets the day we picked it up. Overall, the customer service was poor, the vehicle cleaning was done poorly, and I wouldn't recommend this dealership. More
by AW
