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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,304 Reviews
Call Service Center (262) 346-9894

1,304 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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January 31, 2025

Service from both the Service & Sale departments was Exceptional, on time & courteous. Definitely recommend this Dealership! More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica in Service Department
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Jan 31, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Ken, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

January 31, 2025

Angie did a great job taking care of my needs . The people there are fantastic, Thanks Again 👍🏼 More

by w.cf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words for Angie, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

January 23, 2025

Awesome Jacob was very helpful and courteous and pleasant. Thank you for the great service More

by duntwo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

January 16, 2025

Friendly, knowledgeable. Accessed the problem and fixed the problem. Tested and found battery was not taking a charge and installed new battery. More

by CMCKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

January 11, 2025

They got my vehicle in and out very quickly and the person that dealt with me was very nice and informative. More

by ckschwartz5
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

January 10, 2025

This is my second time At Gordie Boucher. . It’s a very clean and well-managed Service department. The Staff is polite and friendly. More

by GREEN626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

January 02, 2025

Everyone we worked with were very friendly and willing to help us get the right vehicle for our needs More

by dandink87
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. Amanda and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

December 29, 2024

The service team did an outstanding job on a variety of issues on my Expedition. Jacob stayed in touch regularly on a 7 day project. More

by MikeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Brasted
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Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 28, 2024

I thought the video that was sent to me after repair was a nice touch More

by mlmoser36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

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