Germain Lexus of Easton - Service Center
Columbus, OH
161 Reviews of Germain Lexus of Easton - Service Center
Years of Excellent Service! Seriously, staff are friendly, honest and take great care of our Lexus! 168,000 miles and running as good as ever! Seriously, staff are friendly, honest and take great care of our Lexus! 168,000 miles and running as good as ever! More
Comprehensive review, professional work, excellent service, very helpful service professional (Nathan), done on time work service, very helpful service professional (Nathan), done on time work More
Good location, nice clean facility, knowledgeable staff, efficient service great communication of progress being made on your vehicle, very nice new loaner vehicles efficient service great communication of progress being made on your vehicle, very nice new loaner vehicles More
Very easy and pleasant visit. Kevin treated us with professionalism and is very knowledgeable. You know your in good hands both with him the Lexus Technicians. Arrival and departu Kevin treated us with professionalism and is very knowledgeable. You know your in good hands both with him the Lexus Technicians. Arrival and departure is seamless with no waiting on either end. More
I was able to get a service appointment within a short time frame. Service was fast efficient and was provided with updates. time frame. Service was fast efficient and was provided with updates. More
Clean, friendly and service was completed when promised. The car wash was a bonus. Service rep was friendly. The car wash was a bonus. Service rep was friendly. More
Well staffed and everyone was very polite and helpful. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. More
This dealership is the sole reason I’ve been driving the same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals in particular have done so much to ensure my every need is met and they honestly make me feel like family. I’ve been tempted over the years to try a new vehicle just to change things up, but I just can’t bring myself to give up the service and relationship I have with Donna and Josh. It really speaks volumes about this dealership that the only reason I don’t try a new brand is because of the unparalleled service I receive from this one! This dealership sets the standard that all businesses should follow. More
I bought tires and the next day my low tire in Decatur came on. Found one tire to be at 22 psi. I pressurize them to 32 and we’ll see what happens. came on. Found one tire to be at 22 psi. I pressurize them to 32 and we’ll see what happens. More
Kevin is always personable and willing to go the extra mile to help you understand your car’s problem. I also never feel pressured to order a service immediately when it’s not imperative, and can wait unt mile to help you understand your car’s problem. I also never feel pressured to order a service immediately when it’s not imperative, and can wait until later. I really appreciate that. More