Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Germain Lexus of Easton - Service Center
Columbus, OH
184 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
184 Reviews of Germain Lexus of Easton - Service Center
Sort by
July 16, 2025
I appreciate the team and service and parts. They were able to obtain the part for me quicker than expected and the installation was very very prompt. I appreciate all to help me get in and out They were able to obtain the part for me quicker than expected and the installation was very very prompt. I appreciate all to help me get in and out as quickly as I did. Thank you Herman C. Butler, Jr. More
by herman.butler
Verified Customer
July 16, 2025
Customer service personnel are very friendly. Jeff was helpful in keeping me informed of my car requirements. Jeff was helpful in keeping me informed of my car requirements. More
by NITAFB
July 15, 2025
Excellent service! I stayed in their waiting room, which was comfortable for rotation of tires, oil change, windshield wipers changed and maintenance. Thank you! I stayed in their waiting room, which was comfortable for rotation of tires, oil change, windshield wipers changed and maintenance. Thank you! More
by Marvin
Employees Worked With
July 15, 2025
Any time we’ve ever had any issues the Lexus team always helps us and always very prompt helps us and always very prompt More
by michael
Employees Worked With
July 14, 2025
My service advisor Nate, along with your client concierge team when you first arrive, Joshua and Cindy, always take incredible care of me! They literally are the Lexus experience for me! team when you first arrive, Joshua and Cindy, always take incredible care of me! They literally are the Lexus experience for me! More
by srigsbee914
Employees Worked With
Nate
July 14, 2025
Very quick to drop off car and pick up car! Personable service manager that was efficient and thorough Personable service manager that was efficient and thorough More
by kristin.m.riley
Employees Worked With
July 14, 2025
Germain Lexus always treats us with respect and goes above to make things right. I really appreciate Jeff. above to make things right. I really appreciate Jeff. More
by 2HICKS
July 13, 2025
Staff very friendly, efficient. First person I interacted with , took my keys and when I returned loaner he was so nice and made you laugh. Not sure his name but he was great!! Than First person I interacted with , took my keys and when I returned loaner he was so nice and made you laugh. Not sure his name but he was great!! Thanks for taking care of my sweet car!! More
by CCRONKRN
Employees Worked With
July 13, 2025
The service is super professional and the the people are super kind. I recommend this place. super kind. I recommend this place. More
by Ben cruz
Employees Worked With
July 12, 2025
Excellent service. I always get service here. ashley was very good and accommodating. Loved the service here I always get service here. ashley was very good and accommodating. Loved the service here More
by purna.mamilety
Employees Worked With
