Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Lexus of Easton
Columbus, OH
1,194 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,194 reviews
June 26, 2025
The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found. More
by KCORT68
Verified Customer
June 26, 2025
Very good workmanship; friendly, and accommodating service advisor. Excellent amenities in the waiting area. I can rely on the work performed and feel confident that my car will perform as serviced. service advisor. Excellent amenities in the waiting area. I can rely on the work performed and feel confident that my car will perform as serviced. More
by wdbryan75
Employees Worked With
June 26, 2025
This is the second car we purchased at Germain. We are now actually FL residents but returned to buy this new LX. The level of service was excellent from everyone involved! We are now actually FL residents but returned to buy this new LX. The level of service was excellent from everyone involved! More
by MARYGLANZMAN
June 24, 2025
Service was completed within expected time window. I will continue servicing here. Long time customer. I will continue servicing here. Long time customer. More
by Ev2cyl
Employees Worked With
June 24, 2025
Customer service experience is always great! They make sure your questions are answered throughlly. No issues They make sure your questions are answered throughlly. No issues More
by DGSR32
June 23, 2025
Kevin is a real professional who treats everyone with respect. All other personnel are considerate as well. respect. All other personnel are considerate as well. More
by SHJPARR26
Employees Worked With
June 22, 2025
Very happy with my purchase and the level of customer service i received. My sales rep Jim was great and walked with us through every step of the process. Everyone else was friendly and respectful. service i received. My sales rep Jim was great and walked with us through every step of the process. Everyone else was friendly and respectful. More
by IM30VAUGHN
Employees Worked With
June 22, 2025
Germain service sent a car to our home 2 hours away and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and considerate. The Germain family has been our dealership for many years. Thank you for excellent service once again. More
by jbuskirk70
June 22, 2025
We always receive great service! Appreciate Kevin’s communication through the process as well. M Appreciate Kevin’s communication through the process as well. M More
by BRIANANDCATHY
Employees Worked With
June 22, 2025
Kevin always does a great job and is excellent at communicating. Keeps my car in great shape! communicating. Keeps my car in great shape! More
by SUE30
Employees Worked With
