Germain Lexus of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,007 reviews
Great experience and great salesperson While I was in the market for a car, the stop at Germain was a spur of the moment decision - which turned out to be a very good one. Not only did I g While I was in the market for a car, the stop at Germain was a spur of the moment decision - which turned out to be a very good one. Not only did I get the car I wanted, the experience with the dealership could not have been better. A big part of that was the great service I received from Shea Thompson. Shea was professional, courteous and not pushy in anyway. I would highly recommend Germain and Shea to anyone in the market for a car. More
Best car buying experience. My husband and I have purchased cars from Toyota, Honda and Acura along with a couple other used car dealerships and no one has been as nice and hel My husband and I have purchased cars from Toyota, Honda and Acura along with a couple other used car dealerships and no one has been as nice and helpful as Bryan Jordan and his team at Germain Lexus of Easton (That's why I've purchased two cars from him). My experience all around was quick, easy and very pleasant. Each time I get my car serviced, the service center is always very generous and helpful and if I ever need a rental car, one is always available. I would definitely buy from Bryan Jordan again and would recommend my family and friends as well. I'd also like to add that Bryan continues to text me to see how I'm doing, to see how I'm enjoying my car, or just to say he hopes all is well with me and my family. He makes you feel like a friend. :-) More
Excellent service I am very well pleased with my recent buying experience. Bryan Jordan took excellent care of me and knew just what I was looking for. I am very well pleased with my recent buying experience. Bryan Jordan took excellent care of me and knew just what I was looking for. More
Excellent experience I visited other dealerships prior to visiting Germain at Easton which made me appreciate Germain even more. The other places felt very sales oriented I visited other dealerships prior to visiting Germain at Easton which made me appreciate Germain even more. The other places felt very sales oriented rather than people oriented. I didn't know exactly what I wanted but I knew what I didn't want. I worked with Bryan Jordan, and it was basically like working with an old friend. He was so helpful with narrowing down options. Somehow, he was able to take what I told him and match me with the perfect car. I'm very happy with the initial process and the follow up service since then. I would recommend Bryan to any of my friends and family! More
One of the most professional dealers in Ohio The dealership should be an inspiration for other dealerships. I was helped by Mr. Preston Hutchins, a very professional gentleman. He was able to c The dealership should be an inspiration for other dealerships. I was helped by Mr. Preston Hutchins, a very professional gentleman. He was able to contact me via email and phone, and kept on updating me; between reasonable time intervals, about appointments and inventory updates within my budget, and made me in love with the car I was originally interested in! The meeting was very organized, and clearly Mr. Preston was very prepared for my visit. A test drive was done and a full in depth review and history report were given to me about the car's present and past. In addition to that, prices are extremely well set for the quality of service and cleanliness of the cars. I guarantee any car buyer full satisfaction from the moment of contact with Germain Lexus of Easton. More
Great Experience This was my first time buying a vehicle. I went on my search for the perfect vehicle alone, being a woman I was nervous. My first dealership I pulle This was my first time buying a vehicle. I went on my search for the perfect vehicle alone, being a woman I was nervous. My first dealership I pulled up to was Germain Lexus of Easton. As I was having second thoughts about going in when Eric Montalvo came out into the parking lot to greet me. From that point on it was smooth sailing and I felt very comfortable and knew I was in good hands. Eric made my experience very easy. I was driving my new Lexus the very next day! More
Great experience with accommodating salesman Eric Montalvo! We recently purchased a vehicle from the Germain Lexus of Easton location and are very happy with our purchase and the excellent customer service we r We recently purchased a vehicle from the Germain Lexus of Easton location and are very happy with our purchase and the excellent customer service we received from Eric Montalvo! He was very accommodating and attentive to our requests. He also displayed great judgment of mine and my husband's character and lifestyle as he helped us pick out a stunning Kia Optima Turbo Sx, that we throughly enjoy driving and still fits neatly within our budget! Thank you so much Eric! We will definitely purchase from you again! More
Wonderful people, wonderful car After buying from Germain Lexus of Easton I am not sure I will ever go anywhere else for a vehicle. Not only did I get a fair deal on a wonderful vehi After buying from Germain Lexus of Easton I am not sure I will ever go anywhere else for a vehicle. Not only did I get a fair deal on a wonderful vehicle, but the sales team, specifically Eric Montalvo, made it an enjoyable experience. It was so refreshing to have someone walk through the process with me, and treat me as a person, rather than a dollar sign. Every thing was straight forward, and Lexus' dedication to helping their customers in all aspects puts them ahead of most other dealerships I've had experience with. I would 100% recommend. More
Good Friendly service We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. We have purchased 11 cars from this dealership and they have a been great to work with. We have had the same salesperson for the last 5 cars. More
Great, easier experience than expected Wasn't planning on buying that day, I know everyone may think the same way I did, but ended up in a nice car with no pressure for a great price & a ca Wasn't planning on buying that day, I know everyone may think the same way I did, but ended up in a nice car with no pressure for a great price & a car I feel comfortable with. I'm a chronic researcher, so I test drove many cars to find my "one" at other dealers. Once I narrowed down to the make/model, it was a simple "find the best deal". Greg was great starting the process on the phone and finishing it in person with service tools the "others" didn't have, like a breakdown estimate of monthly payments with different scenarios of down payments etc. Would recommend and buy here again, especially with Greg! Thanks! More


                                    
                    

