
Germain Lexus of Easton
Columbus, OH
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We came to look & drove off the lot with 2 used cars. Aso was very attentive & knowledgable. He had our hands-free phones set up before we drove off the lot. The only less than desirable part was the wai Aso was very attentive & knowledgable. He had our hands-free phones set up before we drove off the lot. The only less than desirable part was the wait for the finance part -- which we know was unique with our buying two vehicle & in a business name. We were offered drinks but we should have left & come back later or next day. I am sure neither Aso or us knew it would have taken so long. So I would suggest that be an option for next time he sells two cars at one time. Overall we had a very good experience and we were not pressured or hassled - which we loved. Overall a pleasant experience. More
After a short amount of time had passed, I was eager to test drive the new Lexus CT200h Premium. After being told that they had none in stock - I suddenly recieved and email that said there were 3 nearby. test drive the new Lexus CT200h Premium. After being told that they had none in stock - I suddenly recieved and email that said there were 3 nearby. I immediately jumped on making sure I got on the one of the sales guy's calendars. Thankfully, Mr. Havey took care of us, despite feeling discouraged at times. Seeing the car, driving it, and Mr. Havey's overall help with everything, I am glad I chose Germain Lexus of Easton! My partner and I are happy now that we walked in when we did and we did business there, rather than at another location. From taking care of us when we first walked in, to staying late to deliver the car when the deal was finally complete, Mr. Havey was there. The following day, on the drive to my parents – I thought about the process of buying a new car and happily satisfied, I am glad that I met Mr. Havey. I love the my new car, my new Hybrid – I love that it is comfortable and most of all, I am glad I get to step things up, saving the planet from harmful emissions and on gas! I emailed Mr. Havey Monday morning, we'd bought the car Friday night, thanking him for all he'd done. I also said, "No one ever wants to sit around waiting for their customers in a store to finish shopping, so we both appreciated you staying over and delivering our new CT!" I also said, "thanks for all you’ve done and all the service I hope you’ll provide in years to come." If it hadn't been for Germain Lexus of Easton and having those cars there, I wouldn't have made a purchase...and I wouldn't have met Mr. Havey! Thank you! More
Aso is by far the best salesman I have ever worked with. He is knowledgeable about the cars he sells, ridiculously quick to respond to questions, and has his customers best interest at heart. I live over tw He is knowledgeable about the cars he sells, ridiculously quick to respond to questions, and has his customers best interest at heart. I live over two hours away and was able to purchase a car with as much ease as if Aso had been down the street. My next car will be purchased from Aso, I can't imagine going anywhere else. More
This is the 2nd car I have bought from Aso.He listens to what is important to you throughout the buying process. I would buy another car from him what is important to you throughout the buying process. I would buy another car from him More
I emailed them about a used Ford Explorer Sport Trac that was at this dealership and was called the next day by Erika Lee and made an appointment to come and check out the vehicle. I was greeted in the park was at this dealership and was called the next day by Erika Lee and made an appointment to come and check out the vehicle. I was greeted in the parking lot by Erika and went on a test drive. I warned her that I was very picky and that selling a vehicle to me isn't very easy. She was very patient and worked with my requests without a fuss. The finance paperwork was a little slow as they were very busy and the vehicle could have been detailed a little better but for everything being done in one day it was a good experience. More
Aso Danso went out of his way in every way for me. He has continued to care for my satisfaction even one year after the sale. He is always friendly and will still do all he can to help me when I visit t has continued to care for my satisfaction even one year after the sale. He is always friendly and will still do all he can to help me when I visit the dealership for service. He has made everything easy and enjoyable in purchasing and servicing my car. I have never worked with anyone quite like him and I hope he stays at Germain Lexus so when I am ready for my next purchase, I can count on him to help me through the process. Aso is a gem! More
Alyssa was very knowledgable and if she didn't know the answer to something, she would find it out. She wasn't high pressure or a fast talker and we really liked that. It was nice to have a salesperson t answer to something, she would find it out. She wasn't high pressure or a fast talker and we really liked that. It was nice to have a salesperson that seemed sincere. She did a great job! More
Aso was very friendly and easy to work with on my certified used car purchase. Aso made me feel comfortable and was extremely helpful during the purchase process. I would highly recommend working wit certified used car purchase. Aso made me feel comfortable and was extremely helpful during the purchase process. I would highly recommend working with Aso to any of my family or friends. More
I was very hesitant when I went to look for a new car, but I felt like family at Germain! Everyone is so kind, and they do not pressure you into anything. I recommend all my family and friends to go to but I felt like family at Germain! Everyone is so kind, and they do not pressure you into anything. I recommend all my family and friends to go to Germain! More
Aso Danso was very helpful to us as we searched for a used vehicle. We spent a good deal of time studying information on a number of makes and models. Aso gave us the information and the sources needed t used vehicle. We spent a good deal of time studying information on a number of makes and models. Aso gave us the information and the sources needed to compare quality and value. He took the time to help us find the right vehicle for our needs and budget. He was friendly and courteous and genuinely interested in high quality customer service. We are extremely pleased with our decision and would return to Germaine and Aso for future purchases. More