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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
1,202 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,202 reviews

June 28, 2025

Honest, dependable, and great workmanship. Service advisors are exceptional. The overall experience is second to none! More

by TOMANDKELLYDYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Germain Lexus of Easton responded

Thank you for the fantastic feedback! We're so happy to hear that our team at Germain Lexus of Easton provided an exceptional experience.

June 28, 2025

My car was serviced efficiently and all problems were taken care of. The dealership is clean and very comfortable. They are a cut above other dealers. More

by Linda Season
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with Germain Lexus of Easton! We're glad that our team provided efficient service in a comfortable environment. Safe travels until next time, Linda!

June 28, 2025

Very good and very helpful good customer service specialist Jeff well experienced always keeping touch More

by Kuriya1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Jul 01, 2025 -

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're happy to hear that Jeff provided excellent service at Germain Lexus of Easton. We appreciate your support and look forward to assisting you again in the future!

June 27, 2025

I've always had great experiences with Lexus Of Easton. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle. More

by ACARMICHAEL1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive experiences with us at Germain Lexus of Easton! We're delighted to hear that our service department has consistently kept you informed and provided friendly assistance. We look forward to serving you again in the future!

June 27, 2025

Service done correctly the first time. I have developed a great relationship with everyone at Lexus of Easton. More

by EREIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Germain Lexus of Easton responded

We're so glad that you've built a great relationship with our team at Germain Lexus of Easton and that your service was done right the first time. Thank you for sharing your experience!

June 27, 2025

Always fast! Typically my car is done quicker than the estimated time. My advisor Nate was awesome! More

by thomaswilliams108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Germain Lexus of Easton responded

It is great to see that Nate and the service team have provided such efficient service. We look forward to assisting you again here at Germain Lexus of Easton.

June 26, 2025

This is the second car we purchased at Germain. We are now actually FL residents but returned to buy this new LX. The level of service was excellent from everyone involved! More

by MARYGLANZMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Jul 01, 2025 -

Germain Lexus of Easton responded

Mary, thank you for choosing Germain Lexus of Easton again! We're glad to hear that our team provided excellent service during your purchase. Enjoy your new LX and safe travels back to Florida!

June 26, 2025

Very good workmanship; friendly, and accommodating service advisor. Excellent amenities in the waiting area. I can rely on the work performed and feel confident that my car will perform as serviced. More

by wdbryan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with Germain Lexus of Easton! It's great that you can count on us to provide top-notch service, and we look forward to seeing you next time. Drive safely!

June 26, 2025

Great experience. Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great expe More

by Ahurst1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Germain Lexus of Easton responded

We're glad to hear about your great experience with Jeff and Ms. Jorden at Germain Lexus of Easton! It's wonderful that they provided prompt and efficient service for you. Thank you for sharing this feedback!

June 26, 2025

The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh More

by KCORT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided top-notch service! It's great to know you found the videos helpful in understanding your car's maintenance. Thank you for sharing this feedback with us!

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