
Germain Lexus of Easton
Columbus, OH
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From the moment I walked in Erika was excellent. She attended to my needs in a car and was very insightful about the types of cars and their benefits. She is very knowledgeable and was only concerned w attended to my needs in a car and was very insightful about the types of cars and their benefits. She is very knowledgeable and was only concerned with getting me the best deal possible. She took pictures with me and was able to carry on great conversation that had nothing to with the vehicle which was nice. This experience was a direct reflection of everything the company stands for. There was not an associate in the office that was not friendly and intelligent. They are good people and they know how to keep their customers happy. More
We stopped by to check out a used Honda Pilot. We were greeted by Erika, who worked with us to purchase the vehicle. She was helpful, friendly, and knowledgable beyond our expectations. Next time we nee greeted by Erika, who worked with us to purchase the vehicle. She was helpful, friendly, and knowledgable beyond our expectations. Next time we need a used or new car, I hope she is still there to help! More
Our used car buying experience with Greg was superb. He really took the time to get to know our needs and what was important to us in a vehicle. His follow up has been excellent - he's kept his promises. really took the time to get to know our needs and what was important to us in a vehicle. His follow up has been excellent - he's kept his promises. We would recommend Greg to any of our friends and relatives interested in buying a car. More
Our buying experience was a great experience, which was in large part due to Greg Saylor & Germain of Easton. He really did a great job at listening to what was important to us and making sure he satisfie in large part due to Greg Saylor & Germain of Easton. He really did a great job at listening to what was important to us and making sure he satisfied our needs. Greg worked with us instead of the typical sales experience of working against us. I would recommend anyone to visit Germain Lexus of Easton and make sure you ask for Greg! More
We stopped by Lexus of Easton with all of the intention of purchasing a certified pre-owned RX 350. My husband and I were greeted by Erica Lee and thus the story goes, First of all we must say that she h of purchasing a certified pre-owned RX 350. My husband and I were greeted by Erica Lee and thus the story goes, First of all we must say that she has total knowledge of her product and inventory. When you pair this with her enthusatic pesonality she was a pleasure to work with. After discussing what we wanted in this suv, Erica suggested that purchasing a new RX might be a better choice. Now keep in mind that Erica works in pre-owned sales but took us over to new car sales and continue to help us find that perfect "stargazer" black RX350. We picked up our "New" RX on Christmas Eve. @ 10:30 am. Erica met us over at new car sales and took excellant care of us. She walked us through the entire operations of the RX,including all of its bells and whistles. Miss Erica Lee is truley a valuable assest to the Easton Dealership. Erica has continue to follow up and make sure we are enjoying our new RX. Erica, you ROCK!!! More
I am writing this review for my father due to him not having a computer. I was a part of the buying process with my dad. My Dad was in the market for a used SUV that was on the lot. As soon as we walked having a computer. I was a part of the buying process with my dad. My Dad was in the market for a used SUV that was on the lot. As soon as we walked in the door we were approached by Sales Expert Erika Lee. Erika was everything you could ever want from a sales professional. I give her a great rating and would recomend her as a sales professional to anyone. Thank you for the great service! More
This was my first experience purchasing a vehicle from a Lexus dealership. I don't think I can ever purchase a vehicle from anywhere else after the experience I had purchasing my first Lexus. The customer Lexus dealership. I don't think I can ever purchase a vehicle from anywhere else after the experience I had purchasing my first Lexus. The customer service was absolutely amazing and the whole experience of purchasing a vehicle was very relaxed and enjoyable. I had the pleasure of working with Erika Lee who made the whole experience of buying a car fun. Erika was very personable, attentive, thorough, friendly, and able to make me laugh throughout the whole process. Thanks Erika for making my buying experience easy and fun. More
Purchasing my used Lexus was by far the most pleasurable, hassle-free car buying experience ever. The price was fair and the staff was extremely friendly. Greg considered what I wanted to spend and the featu hassle-free car buying experience ever. The price was fair and the staff was extremely friendly. Greg considered what I wanted to spend and the features I was looking for putting me in a car that was exactly what I was looking for and that I really love. Every single person we delt with made us feel important and listened to us. Erika Lee brought us there and Greg Saylor spent numerous hours finding us the right vehicle. The perks of owning a Lexus purchased at Germain and the customer service delivered is exceptional. I will definitely purchase my next Lexus at Germain! More
I was very happy with Aso and how he had everything organized when i arrived at the dealership. I live 2.5 hours away so we had to communicate through the phone, and i know that isnt the easiest thing organized when i arrived at the dealership. I live 2.5 hours away so we had to communicate through the phone, and i know that isnt the easiest thing to do but Aso did a fantastic job. I was very impressed with how he handled everything. I highly recommend Aso for selling you a car, you will not regret it. More
Aso was very professional, easy to talk to, real, and extremely attentive to my needs. This is my first experience with the Lexus brand and it absolutely lives up to its fantastic reputation. Germain is extremely attentive to my needs. This is my first experience with the Lexus brand and it absolutely lives up to its fantastic reputation. Germain is the BEST. The family company continues to take care of all their associates who, in turn, take care of their customers-proof of the positive culture their brand has created. Aso is living and breathing Lexus! He convinced me that it was the best brand out there, but I didn't feel pressure to buy or make any quick decisions. Everything was on my time. He even offered to come to my office to swap cars when my car wasn't 100% ready. Most importantly, my husband and I had fun getting to know Aso. Because of our experience with him, we will never leave the Lexus family. More