Germain Lexus of Easton

This was my first experience purchasing a vehicle from a Lexus dealership. I don't think I can ever purchase a vehicle from anywhere else after the experience I had purchasing my first Lexus. The customer Lexus dealership. I don't think I can ever purchase a vehicle from anywhere else after the experience I had purchasing my first Lexus. The customer service was absolutely amazing and the whole experience of purchasing a vehicle was very relaxed and enjoyable. I had the pleasure of working with Erika Lee who made the whole experience of buying a car fun. Erika was very personable, attentive, thorough, friendly, and able to make me laugh throughout the whole process. Thanks Erika for making my buying experience easy and fun. More

Purchasing my used Lexus was by far the most pleasurable, hassle-free car buying experience ever. The price was fair and the staff was extremely friendly. Greg considered what I wanted to spend and the featu hassle-free car buying experience ever. The price was fair and the staff was extremely friendly. Greg considered what I wanted to spend and the features I was looking for putting me in a car that was exactly what I was looking for and that I really love. Every single person we delt with made us feel important and listened to us. Erika Lee brought us there and Greg Saylor spent numerous hours finding us the right vehicle. The perks of owning a Lexus purchased at Germain and the customer service delivered is exceptional. I will definitely purchase my next Lexus at Germain! More

I was very happy with Aso and how he had everything organized when i arrived at the dealership. I live 2.5 hours away so we had to communicate through the phone, and i know that isnt the easiest thing organized when i arrived at the dealership. I live 2.5 hours away so we had to communicate through the phone, and i know that isnt the easiest thing to do but Aso did a fantastic job. I was very impressed with how he handled everything. I highly recommend Aso for selling you a car, you will not regret it. More

Aso was very professional, easy to talk to, real, and extremely attentive to my needs. This is my first experience with the Lexus brand and it absolutely lives up to its fantastic reputation. Germain is extremely attentive to my needs. This is my first experience with the Lexus brand and it absolutely lives up to its fantastic reputation. Germain is the BEST. The family company continues to take care of all their associates who, in turn, take care of their customers-proof of the positive culture their brand has created. Aso is living and breathing Lexus! He convinced me that it was the best brand out there, but I didn't feel pressure to buy or make any quick decisions. Everything was on my time. He even offered to come to my office to swap cars when my car wasn't 100% ready. Most importantly, my husband and I had fun getting to know Aso. Because of our experience with him, we will never leave the Lexus family. More

The process of purchasing my first Lexus GX 460 was made easier and more enjoyable by working with Alyssa Shea, than many other people I met in other dealerships as I shopped around. Alyssa did a good job easier and more enjoyable by working with Alyssa Shea, than many other people I met in other dealerships as I shopped around. Alyssa did a good job in presenting the benefits and cost effectiveness of owning a GX vs other vehicles I was considering. I am a Realtor and you cannot really "sell" me something unless I think and believe the value is there, and the product is right for me. I was in no hurry to purchase, and could have even waited another year, but Alyssa worked to inform me when vehicles I liked came onto the lot, and then negotiated a good price on my new Lexus and trade-in that was extremely satisfactory to me and my fiance. He does all the additional research to be sure we are getting the best product at the best price, so I have no doubt we did. Alyssa filled in any gaps at the appropriate times to provide information from other sources as to why I would be happy to own a Lexus. I am indeed happy to own my 2012 Lexus and will be extremely proud to drive my clients in it. The experience of working with Alyssa made it all smooth and easy to step up to a luxury vehicle every day. She kept in good but not nagging communication throughout the process. The other staff in different roles at the dealership also informed me of their support,throughout and upon the completion of the sale, giving me even more confidence in my choice. I am still amazed at how much I enjoy my new vehicle, and am glad to have been helped by such a conscientious sales person. More

It was a great experience working with Aso. He was professional and honest with all of the details of the sale. It was my first experience with the Lexus brand and I was very impressed. I would reco professional and honest with all of the details of the sale. It was my first experience with the Lexus brand and I was very impressed. I would recommend that anyone considering a Lexus at Easton to contact Aso. More

Working with Erika was about the most stress-free and rewarding car buying experience I have had. She went out of her way not only to help but to ensure that I got every single thing I needed and wanted rewarding car buying experience I have had. She went out of her way not only to help but to ensure that I got every single thing I needed and wanted. She is very knowledgeable about the vehicle and brand. Dealing with her was a pleasure; she is more than delightful. She continues to provide information and assistance after the sale. I would recommend her to everyone I know and would purchase from her again in a heartbeat. More

EXCELLENT EXPERIENCE AS ALWAYS. This is our 2nd Lexus and both have been purchased at Germain Lexus of Easton. Starting with Preston Hutchins(salesperson), he is very helpful, professional and made the initi both have been purchased at Germain Lexus of Easton. Starting with Preston Hutchins(salesperson), he is very helpful, professional and made the initial contact and sales experience a great one. I will definitely refer all my collegues, family and friends to Preston to purchase a vehicle at Germain Lexus of Easton. Ralph Burgess(pre owned managaer)provided me a very fair value given for my trade and he double checked to make sure the transaction and experience was excellent. Ken Collins(finance manager) and Lynn Starcher(after market manager)were very helpful with providing a great experience with options available and completing the paperwork on the sale. Ted Santagata(pre owned manager) and Kevin Daniels(service advisor) made sure the vehicle exceeded all expectations for a Lexus Certified Vehicle. We still own the first Lexus we purchased here in 2001 and plan on driving it for many years to come(the maintenance on this vehicle has been very affordable along with the great service experience for the last 10 years. In my opinion, there is no other dealer that can or has compared with the level of satisfaction that Germain Lexus provides and I look forward to continue our relationship and stay in the Lexus Family forever. More

What a great experience my husband and I had purchasing our first Lexus from Erika Lee. She was very knowledgeable and helpful through the whole process! She is very pastionate about her job and getting our first Lexus from Erika Lee. She was very knowledgeable and helpful through the whole process! She is very pastionate about her job and getting what the customer wants. Would definetely recommend her to friends and family and will probably buy our next Lexus from her. More

My husband and I just bought our first Lexus. Aso was extremely knowledgable and answered all of our questions in a professional and confident way. We felt he was being truthful and honest about every q extremely knowledgable and answered all of our questions in a professional and confident way. We felt he was being truthful and honest about every question and was there to make our experience a pleasant and fun one. We were not looking forward to the car buying process but Aso actually made the experience exciting and fun and we felt assured about all of our choices. We would absolutely recommend Aso to anyone! I appeciate Germain for having a person like Aso representing the dealership! More