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Germain Lexus of Easton

Columbus, OH

4.9
998 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 998 reviews

October 22, 2025

Everything was completed in a timely manner. Jeff followed up on any issues and the service was completed quickly More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your feedback about Jeff! We appreciate your business and look forward to seeing you again at Germain Lexus of Easton.

October 22, 2025

Always a positive experience here. Quality people and service. This is my fourth Lexus vehicle and will continue to be a Lexus customer. More

by HOWIE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Germain Lexus of Easton responded

Thank you for your continued support and kind words about our team, Howie! It means the world to us that you choose Germain Lexus of Easton time and time again. See you next time!

October 21, 2025

Outstanding customer service. They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment More

by HARRISLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback! We are thrilled to hear that you had a comfortable and clear experience. We hope to assist you at Germain Lexus of Easton again!

October 21, 2025

Excellent. Excellent. made you feel like a Queen. Vehicle was washed and vacuumed out. very prompt. entire staff was very courteous More

by loustir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyle musselman
Oct 22, 2025 -

Germain Lexus of Easton responded

Reviews like this make our day! We're so glad our team made you feel like royalty at Germain Lexus of Easton! Safe travels, and we hope to see you again down the road!

October 18, 2025

This dealer didn't communicate what brand of oil was being used on my vehicle until after the service was completed. More

by Easttoedenexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Germain Lexus of Easton responded

I appreciate your feedback. We aim for full transparency during our services, and it's clear we fell short in communicating the details beforehand. If you have any further concerns or questions about the service provided, please don't hesitate to reach out directly. Thank you, Grant Garrison - Service Manager - (614) 383-4177

October 18, 2025

The buying process could be a bit quicker other than that everything‘s fine. This is my second Lexus and your staff is really great. Great More

by DLKESSLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Germain Lexus of Easton responded

Thank you for your feedback and for choosing Germain Lexus of Easton again! We're thrilled to hear you had a great experience with our team. We’ll work on speeding up the buying process. Enjoy your new Lexus!

October 18, 2025

Great service Great Workers Very Nice Also l love getting my car washed. Lwill continue bringing my car for service. More

by Rhonda clayt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Germain Lexus of Easton responded

Rhonda, thank you for choosing Germain Lexus of Easton and for sharing your positive review! See you next time!

October 18, 2025

Good service nice customer service and support can't complain will go back again 👍 good job More

by Asekoumamadou
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your support of Germain Lexus of Easton!

October 16, 2025

Great customer service. Easy to setup appointments online. Love Germain Lexus of Easton. Thank you! More

by GO_BLUEMICHIGAN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Germain Lexus of Easton responded

Thank you for this awesome review! It's great to know you are so happy with our team. Thank you for choosing Germain Lexus of Easton!

October 16, 2025

Excellent, personable and attentive Customer Service Staff. Top notch Service Center Facility and accommodations with high level specialized car maintenance care. More

by JWPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Germain Lexus of Easton responded

Thank you for the review! We're so happy to hear our team has taken excellent care of you! - The Germain Lexus of Easton Team