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Germain Lexus of Easton
Columbus, OH
1,129 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,129 reviews
January 22, 2026
I was very disappointed in the Deluxe wash. When I got home, I had to clean all of the windows, because they were so streaked, both inside and outside. I tried calling the service department an When I got home, I had to clean all of the windows, because they were so streaked, both inside and outside. I tried calling the service department and left a message with my contact information. No one called me back. More
by DNH9
Verified CustomerEmployees Worked With
January 22, 2026
Very friendly staff and easy to work with. The waiting lounge is very comfortable with tables, chairs to work at and refreshments! The waiting lounge is very comfortable with tables, chairs to work at and refreshments! More
by DBROEHM
Employees Worked With
January 22, 2026
I was impressed on how well they take care of you, and I liked the video. liked the video. More
by Steveshartle
Employees Worked With
Other Employees :
Wayne, the driver is GREAT love it that he took care of my car like it was his own.
January 21, 2026
The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experience. They were professional, knowledgeable & pleasant. We were very happy with the service we received. More
by virginia_edwards
January 19, 2026
Ashley is awesome to work with, car was in and out quickly I would recommend quickly I would recommend More
by Dave.adams6612
January 17, 2026
EVERYTHING WENT MUCH QUICKER AT THIS DEALERSHIP THAN I HAVE EVER EXPERIENCED AT OTHERS. EVERYONE THAT I TALKED TO WAS GREAT. I WILL DEFINITELY DEAL WITH THEM IN THE FUTURE, AS WELL. HAVE EVER EXPERIENCED AT OTHERS. EVERYONE THAT I TALKED TO WAS GREAT. I WILL DEFINITELY DEAL WITH THEM IN THE FUTURE, AS WELL. More
by anonymous
January 17, 2026
The service is extremely prompt with very courteous customer service representatives. I always seem to have additional questions about my car as I'm still getting to know it and they always take their customer service representatives. I always seem to have additional questions about my car as I'm still getting to know it and they always take their time with me. I never feel rushed or like I'm being bothersome. I'm also very impressed that they provided me a loaner car equivalent to my Lexus. Kevin has always been very kind with exceptional customer service. More
by CAROLSELLSHOMES
January 17, 2026
Great service and friendly staff. At all of my needs were prompt and honest. Nate is good to work with. At all of my needs were prompt and honest. Nate is good to work with. More
by janenerowe
