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Germain Lexus of Easton
Columbus, OH
998 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 998 reviews
October 26, 2025
Overall good experience. Everyone was pleasant and helpful. Donna contacted me as promised when the car was ready for pickup. Everyone was pleasant and helpful. Donna contacted me as promised when the car was ready for pickup. More
by Wanda Anderson
Verified CustomerEmployees Worked With
October 26, 2025
Service representative was excellent. Communication was good. Shortcoming was no loaner vehicle was available during service. Communication was good. Shortcoming was no loaner vehicle was available during service. More
by guckertc
Employees Worked With
October 25, 2025
Easton Lexus’ service department is first class. There’s a very nice waiting room, beverages and snacks and they staff is very courteous. There’s a very nice waiting room, beverages and snacks and they staff is very courteous. More
by kratzerjoel
Employees Worked With
October 25, 2025
We had an awesome experience with Germain Lexus, and our sales rep, Jack! They listened to our budget and worked with us to find a car that met our needs. He set up appointments with tech support to teach u sales rep, Jack! They listened to our budget and worked with us to find a car that met our needs. He set up appointments with tech support to teach us how to use all the options we chose. We weren’t pressured, and spent a few days thinking our options over. We visited other dealerships; texted questions to Jack who responded immediately and ultimately ended up returning and purchasing from Germain. More
by LUANNDERIKART
Employees Worked With
Other Employees :
The young man who explained how the car options worked was very patient and did an exceptionally good job teaching it.
October 25, 2025
I had an outstanding experience at Germain Lexus. My salesman, Jason Smith, was absolutely fantastic. He was knowledgeable, patient, and made the entire buying process smooth and stress-free. He took My salesman, Jason Smith, was absolutely fantastic. He was knowledgeable, patient, and made the entire buying process smooth and stress-free. He took the time to walk me through all my options without any pressure, answered all my questions, and made sure I felt confident in my purchase. The pricing was fair, the trade-in process was quick, and the paperwork was handled efficiently. Jason even followed up afterward to make sure everything was perfect. I truly love my new Lexus and couldn’t be happier with the service. Highly recommend Germain Lexus and especially Jason Smith! More
by kdj1120
Employees Worked With
October 24, 2025
Good overall experience, loaner available due to overnight need for airbag recall. Hourly rate becoming high limiting options (estimated $800.00 per axle for brakes) . overnight need for airbag recall. Hourly rate becoming high limiting options (estimated $800.00 per axle for brakes) . More
by RALPHSTINARD
Employees Worked With
October 23, 2025
Had a good experience with my frist service appointment with German Lexus for my 6 month service. with German Lexus for my 6 month service. More
by Stephen49
Employees Worked With
October 23, 2025
Theyl are able to quote the length of time it will take to perform my service. to perform my service. More
by RUSSELL.226
October 22, 2025
The dealership offers exceptional service. I took my car in for servicing and everyone was very attentive and helpful. Ashley is a great service manager and always ensures that I’m completel I took my car in for servicing and everyone was very attentive and helpful. Ashley is a great service manager and always ensures that I’m completely satisfied before leaving! More
by master.mary
October 22, 2025
Kevin is AWESOME! !!!! I dropped in Tuesdaybyobget sir in my tires and the tire light was on. I thought it was just air but it was more. Kevin came out and said don't w !!!! I dropped in Tuesdaybyobget sir in my tires and the tire light was on. I thought it was just air but it was more. Kevin came out and said don't worry we will take care of it today and get you in a loaner. He made me feel so good. I left with the loaner at 10:00 am and came back at 4:30 and it was all repaired. Kevin made me feel so good. It was all taken care of and a smile!!!! Kevin is THE BEST!!!!! Thank you Kevin and The Germain family. More
by BRUCE61
Employees Worked With
