Germain Lexus of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 613 reviews
Kyle notified me he as soon as he found out the dealership would be receiving a very hard to find 2022 LX600. We worked out a fair price and worked through the complexities of delivery to my ho dealership would be receiving a very hard to find 2022 LX600. We worked out a fair price and worked through the complexities of delivery to my home in Utah. I have purchased and serviced Lexus vehicles from Germain Lexus for many years. In my experience there isn’t a better dealership. More
Have always been very pleased with my experiences at Germain Lexus of Easton. JB Woodring was a true professional and partner during my recent new car purchase process - keeping me updated and informed Germain Lexus of Easton. JB Woodring was a true professional and partner during my recent new car purchase process - keeping me updated and informed throughout. Highly recommend JB and this dealership. More
We tried repeatedly to engage with Adam Cahill about a 2021 lease. Terrible communication/responsiveness. We have friends who rave about Germain but our experience was the opposite. We will not buy a 2021 lease. Terrible communication/responsiveness. We have friends who rave about Germain but our experience was the opposite. We will not buy a car from a Germain dealership after this experience. More
Janet Jamison is the best salesperson ever! Thanks so much for helping me with my second Lexus from Germaine! Thanks to Kevin, Jacob and the rest of the very helpful staff too! much for helping me with my second Lexus from Germaine! Thanks to Kevin, Jacob and the rest of the very helpful staff too! More
Best car service I've ever experienced: always personable, fast, professional people. Nice to be expected and greeted by name! My husband bought a "spa day" for my car as a birthday gift for me. I personable, fast, professional people. Nice to be expected and greeted by name! My husband bought a "spa day" for my car as a birthday gift for me. I hurt my back and was unable to drive up to pick it up during business hours. I called to ask if we could pick it up after-hours. Next thing I know, our service manager David calls me and says he's arranged to have it delivered to me and the loaner collected! A really nice guy named Tom Black brought my clean-as-brand-new car all the way down here, with a smile and kind words of sympathy. Everyone I dealt with was so kind and understanding. Thank you all so much! More
High Quality Dealership I just bought a used car from Germain Lexus. It was an excellent experience. First, they kept in contact with me kindly without bugging me, my sales I just bought a used car from Germain Lexus. It was an excellent experience. First, they kept in contact with me kindly without bugging me, my sales agent, Ralph Burgess, was an absolute pleasure to work with. He did a great job for me and was a very nice and fun guy. I highly recommend Ralph. The finance guy Ken was also great. I told him what I wanted and didn't want (extended warranty plans, etc.) and he accepted that without acting upset or put off, he moved the process right along and that's what I wanted, and that's why I will come back to this place. I have purchased 3 cars from different Germains and Germain locations and its always been great. this was my favorite experience so far! A+ rating More
Great Experience ...again! We are return buyers at this dealership. Because of the professionalism of the staff, their willingness to work with us, and previous experience we We are return buyers at this dealership. Because of the professionalism of the staff, their willingness to work with us, and previous experience we drove 150 miles to deal with salesperson Janet Jamison and all other support staff (finance, technology.) I would readily recommend Easton Lexus for a pleasant, no pressure, relaxed experience. More
My New Car Jay Jackson is an amazing salesman. This is my third Lexus. Every 2-3 years he puts me in a new car. He is professional. Jay Jackson is an amazing salesman. This is my third Lexus. Every 2-3 years he puts me in a new car. He is professional. More
My Lexus experience. I love Easton Lexus. Staff is very friendly and professional. All my questions were answered. I’m proud to have Jay Jackson for a salesman. I love Easton Lexus. Staff is very friendly and professional. All my questions were answered. I’m proud to have Jay Jackson for a salesman. More