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Germain Lexus of Easton
Columbus, OH
730 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 730 reviews
June 30, 2025
Lexus accused me of doing something with the steering wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts were covering up their mistake. They are riding that line of being unethical with a smile on their face. They lost my respect when they just didn’t own it. All over a $150 which they were only willing to absorb half and l paid the other half. If I were a man I wonder how the conversation would have gone! More
by susan36
Verified Customer
June 30, 2025
After finding an issue. It was handled and replaced and repaired immediately. My concern was that the issue (window switch inoperable) not caught in 100 plus item inspect It was handled and replaced and repaired immediately. My concern was that the issue (window switch inoperable) not caught in 100 plus item inspection More
by GALL23934
Employees Worked With
June 29, 2025
Service people were amazing as usual. Took a little longer than expected.over 2.25 hrs for a 10k service. It was very busy so maybe not schedule so many people at the same time. Took a little longer than expected.over 2.25 hrs for a 10k service. It was very busy so maybe not schedule so many people at the same time. More
by MB888994
Employees Worked With
June 29, 2025
Everyone was friendly and Preston was very helpful. Got good deal on a clean car Got good deal on a clean car More
by PLOUCKA
June 29, 2025
Great job from check in to finish Kept me informed about everything that was being done about everything that was being done More
by SUGARBABY
Employees Worked With
June 29, 2025
If you are looking for a used car I highly recommend contacting Jack at Germain Lexus of Easton. He was great to work with and made the whole car buying experience pleasant. I called Germain Lexus to contacting Jack at Germain Lexus of Easton. He was great to work with and made the whole car buying experience pleasant. I called Germain Lexus to inquire about a couple cars on their lot, I talked to Jack, he answered all my questions and provided additional information that was very useful. I live in Cincinnati and it was well worth the drive to Columbus. Jack and Trey the Finance Manager made this the easiest car buying experience. I will definitely be purchasing all future vehicles from Jack and Germain Lexus of Easton. More
by Itsamomthing63
June 28, 2025
Very good and very helpful good customer service specialist Jeff well experienced always keeping touch specialist Jeff well experienced always keeping touch More
by Kuriya1966
June 28, 2025
Outstanding performance, consistent dedication, and remarkable results that exceed expectations, truly inspiring and highly recommendable work remarkable results that exceed expectations, truly inspiring and highly recommendable work More
by opokus51
Employees Worked With
June 28, 2025
My car was serviced efficiently and all problems were taken care of. The dealership is clean and very comfortable. They are a cut above other dealers. taken care of. The dealership is clean and very comfortable. They are a cut above other dealers. More
by Linda Season
Employees Worked With
June 28, 2025
Honest, dependable, and great workmanship. Service advisors are exceptional. The overall experience is second to none! Service advisors are exceptional. The overall experience is second to none! More
by TOMANDKELLYDYAR
