
Gay Family Kia
Dickinson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service by John Brittingham, as always! He’s the best! I will always recommend him! He’s the best! I will always recommend him! More
In 55 years of purchasing cars, this was by far the best experience my wife and I have ever had. Our salesman Zack was efficient, friendly , and very professional. Our purchase was handled quickly and effi experience my wife and I have ever had. Our salesman Zack was efficient, friendly , and very professional. Our purchase was handled quickly and efficiently. More
My review is solely based on filling out this form. To have the customer take out time to do this with absolutely no incentive is absurd. The customer should be especially after receiving 50 text messa To have the customer take out time to do this with absolutely no incentive is absurd. The customer should be especially after receiving 50 text message reminders to do it. I’m annoyed that I’m required to fill this out to personally receive no gain from it . Overall, the customer service was great. More
The purchase was so easy and did not feel pressured to buy at all Luis V. was great if we were to buy here again I would definitely go back to him buy at all Luis V. was great if we were to buy here again I would definitely go back to him More
We came to this dealership to work with Austin Demott. He’s listen as a carpro trusted car salesman and we have had good experiences with recommendations from carpro He’s listen as a carpro trusted car salesman and we have had good experiences with recommendations from carpro More
Awesome service and worked great with all my needs and wants, thank you very much guys! wants, thank you very much guys! More
There’s a reason why I am a repeat costumer at Gay Kia, the customer service is truly important to us. The salesman Dylan was very knowledgeable and professional, he answered all my questions. Truly excell the customer service is truly important to us. The salesman Dylan was very knowledgeable and professional, he answered all my questions. Truly excellent service. More
10/10 don’t recommend this scam of a place. Dropped my car off after calling for a month to get someone to talk to me and nobody answering. Was told 5-7 business days and my car was kept for 3 Dropped my car off after calling for a month to get someone to talk to me and nobody answering. Was told 5-7 business days and my car was kept for 3 weeks. 2 of which I called numerous amounts of time and nobody answered or called back. Finally got ahold of Sam (never answers the phone) and he proceeds to talk about my attitude NOT my car. Finally after 3 weeks he tells me EXACTLY what we said was already wrong with it, expect 1 thing we didn’t know. Then charges me $100 which he did not go over when I dropped it off. Not to mention when I dropped my car off, battery was less than a year old, worked great! Tried telling me I had to buy one to drive it off because it died while they had it. So you’re a dealership and you can’t charge my battery or replace the battery to continue to find out what is wrong with my car? They gave up when I trusted them. Sam tried calling me a liar to my husband. But what he forgot was my husband dropped the car off with me & what Sam says happened, surely did not. He lied saying he told me 2-3 weeks to look at it. When we were both told to our face 5-7 business days. If there was COMMUNICATION on MY vehicle, this experience would have played out different. But nobody EVER communicated what was wrong with my car or the fact you were 1-2 weeks behind. And to Sam who says I never called. I’ll hand deliver my call history to you and show everyone all the times you did not answer or respond to a voicemail. That’s why I became rude, I gave you 3 weeks. I have NEVER in 7 years with the dealership, had ANY issue. Thanks for ruining my experience Sam. John is the person you want to see there!!! He’s always been great 👍🏻 More