Pat Smith

Pat was the best, really accommodating to all my texts and requests. Great overall experience there and requests. Great overall experience there More

by elarausmc Verified Customer Verified Customer

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The entire staff and experience was awesome! Highly recommend to anyone looking for a new car Highly recommend to anyone looking for a new car More

by morandad4 Verified Customer Verified Customer

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I recently purchased my first EV from Gay Family Kia, and it was hands-down the best car-buying experience I've had — and I've bought enough vehicles to have a solid basis for comparison. My sales agent, it was hands-down the best car-buying experience I've had — and I've bought enough vehicles to have a solid basis for comparison. My sales agent, Patrick Smith, was kind, honest, and knowledgeable from the moment I walked in. He answered all my questions without ever being pushy or overbearing. I actually came in that day without plans to buy immediately, but Pat kept in touch, even texting to answer my questions on Sunday when the dealership was closed. That extra effort made a real difference and ultimately helped me decide to make the leap to my first electric vehicle. The financing process was smooth too. I got 0% interest with low monthly payments, and what's usually the most stressful part of buying a car ended up being easy and straightforward. More than anything, I appreciated being treated like a person and not just a sale. Thank you to Pat and the whole team at Gay Family Kia for making this such a positive experience! More

by TJ Verified Customer Verified Customer

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Great service! Very smooth process, hassle free, and convenient. I was able to sign my documents electronically. Very smooth process, hassle free, and convenient. I was able to sign my documents electronically. More

by shelby.franklin859 Verified Customer Verified Customer

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Fantastic expert level service, they found the issue with my car fast and prompt. Customer service reps were knowledgeable and very welcoming. my car fast and prompt. Customer service reps were knowledgeable and very welcoming. More

by LOWEZACHARY100 Verified Customer Verified Customer

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I can definitely say that I am truly amazed and appreciative of the work that the guys put in to ensure a great experience while looking or shopping for vehicles. I have worked with Austin twice no appreciative of the work that the guys put in to ensure a great experience while looking or shopping for vehicles. I have worked with Austin twice now and he has definitely been a major reason I came back to Gay Kia, he had me work with Pat Smith who was amazing, his knowledge of the vehicles and his patience were outstanding. He answered every question we had and was very helpful in explaining the entire process to help understand what steps were being taken and how things worked especially with explaining how the vehicle worked plus every safety feature and even going as far as helping us set up the KIA APP. Gerardo our finance guy was great as well, he took the time to explain everything and the details between every option they offered. Will definitely come back More

by Jay Verified Customer Verified Customer

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My son and I had a fair and quick experience with Pat. He was knowledgeable and wasnt pushy. He was knowledgeable and wasnt pushy. More

by teresa24 Verified Customer Verified Customer

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Pat was really helpful,and he is the kind of guy that wants to sell only what you want to buy ,he explainded everything about the financing and how the process will be,no surprises at all wants to sell only what you want to buy ,he explainded everything about the financing and how the process will be,no surprises at all More

by fatutoasmodeo Verified Customer Verified Customer

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Pleasant, no pressure, no stress and an overall a nice experience. Very clean and everyone so nice and kind. Thank you! experience. Very clean and everyone so nice and kind. Thank you! More

by Tim and Laurie Kightlinger Verified Customer Verified Customer

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Good dealership to buy a preowned car from. However the service dept didn’t put enough oil in my car. I was told they changed the oil but it was barely touching the dipstick when I got home. However the service dept didn’t put enough oil in my car. I was told they changed the oil but it was barely touching the dipstick when I got home. More

by MWATKINSFD Verified Customer Verified Customer

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