Gay Family Kia

This is our second Kia from this dealership. They provide the best service. Everyone is very helpful including the sales rep that helped us with our purchase. We will always recommend to buy fr They provide the best service. Everyone is very helpful including the sales rep that helped us with our purchase. We will always recommend to buy from Gay Kia! More

Patrick did an excellent job with answering all my questions as well and showing me all the features of the vehicle. questions as well and showing me all the features of the vehicle. More

Luis did a great job showing us small Kia SUV's. He was very knowledgeble including the safety/navigation features and the complex driver menus which enhance the driving experience.Purchase of a new He was very knowledgeble including the safety/navigation features and the complex driver menus which enhance the driving experience.Purchase of a new KIA Soul went quick and smooth. John Pak also treated us well as the Business Manager in this transaction. More

Overall ok. Sometimes seemed if I asked questions I was bothering them. Then my car was brought to the front and I said "Oh it is ready." The serviceman walked o Sometimes seemed if I asked questions I was bothering them. Then my car was brought to the front and I said "Oh it is ready." The serviceman walked outside and got in my car and drove it somewhere. He said nothing. He didn't say "Oh, no, we need to do one more thing." or somthing...ANYTHING. He just let me stand there thinking I was checking out. But I just sat down. They did fine, but he just didn't have the "customer" personality. And my tires were not aired up. But I guess I should be thankful because the last 2 times I had my car serviced they inflated them to 40 pounds when it clearly says 35 or 36. They could claim winter temps, but that was not it. They never went below 37, but if I drove it went up to 41! Maybe thinking I will buy tires from you all if they get ruined...not! Anyway, they are at 33 and 34, so I will go to Discount Tire and get them aired up. Just irritating. If I am having something done that I cannot verify if the 24 point check was done (since they don't go over it with you), you want to trust the place. Gay Family Kia is convenient, but they haven't earned my trust. I may just go elsewhere next time. Below you ask how the quality of service is. How do I know? I am not seeing them as they do (or not do) the work. And it has only been a week and I rarely drive. So we shall see. More

The deal for the car was good. Smooth process. Except for the black eye my daughter in-law received from the 2nd row seat when we were moving it forward everything else was fine. Smooth process. Except for the black eye my daughter in-law received from the 2nd row seat when we were moving it forward everything else was fine. More

I had a great experience at Gay family Kia. The staff made buying a car quick, easy and pleasant! The staff made buying a car quick, easy and pleasant! More

My salesman Dy went above and beyond to help me and I’m so thankful and happy with my new vehicle. so thankful and happy with my new vehicle. More

Very friendly! Went above and beyond to secure our deal and get us into a new vehicle! Absolutely zero complaints. Went above and beyond to secure our deal and get us into a new vehicle! Absolutely zero complaints. More

Thank you for helping my daughter find her 1st car! She is so happy! Thank you for making this process so smooth and affordable. She is so happy! Thank you for making this process so smooth and affordable. More

You all doing good job. Make is comfortable. Nice for us to sit wait on car be ready Make is comfortable. Nice for us to sit wait on car be ready More