Gay Family Kia

Clean and friendly. Very respectful they did offer water. Kid friendly not noisy quite environment. Very respectful they did offer water. Kid friendly not noisy quite environment. More

They did great. I really like the car. Great job. Great job. Great job. Great job. I really like the car. Great job. Great job. Great job. Great job. More

Took 6 weeks to get appt for recall, told it would take several hours so I dropped it off and it was ready in 30 minutes. Waited an hour for the shuttle to find out it would be another 45 minutes before it several hours so I dropped it off and it was ready in 30 minutes. Waited an hour for the shuttle to find out it would be another 45 minutes before it would get to me (not relayed to me when I requested it). Horrible customer service and will only deal with their bull for recalls. Will take my kia to a local shop because they at least respect my time and business More

Mike made the entire shopping and buying process as seamless as possible. He was extremely knowledgeable about the vehicle I was interested in, and he didn't pressure me at all. He got to know me, my b seamless as possible. He was extremely knowledgeable about the vehicle I was interested in, and he didn't pressure me at all. He got to know me, my budget, and my needs, and I felt like I was in very good hands. More

Great service and the timing of the job was as stated. Thankful we didn’t have to wait long and/or leave my vehicle for the day. Roy is always amazing and very friendly to talk to. Thankful we didn’t have to wait long and/or leave my vehicle for the day. Roy is always amazing and very friendly to talk to. More

Roy was very helpful and he was very considerate of my schedule. He arranged a shuttle for me, which made my day a lot easier. schedule. He arranged a shuttle for me, which made my day a lot easier. More

Always Excellent Customer Service. I have a Kia dealer 7 minutes away from my home and have driven 48 miles to this location due to the excellent customer service I always receive. I have a Kia dealer 7 minutes away from my home and have driven 48 miles to this location due to the excellent customer service I always receive. More

Knowledgable no pressure & friendly. Mike Dotson made our car buying experience a pleasure. He worked very hard to get us the car we wsnted Mike Dotson made our car buying experience a pleasure. He worked very hard to get us the car we wsnted More

My 5-star experience at Gay Family Kia with salesman Mike Dotson was exceptional from start to finish. Mike greeted me with a warm welcome and took the time to understand exactly what I was looking for in a Dotson was exceptional from start to finish. Mike greeted me with a warm welcome and took the time to understand exactly what I was looking for in a vehicle. He expertly guided me through various options that suited my preferences and budget, showcasing his extensive product knowledge. During the test drive, Mike highlighted the vehicle's features in a way that made the experience both comfortable and informative. The pricing was transparent. The paperwork process was efficient and straightforward, and Mike ensured that all my questions were answered. Even after the purchase, he followed up to ensure I was satisfied with my new car and offered continued support. His dedication to customer satisfaction truly made this a 5-star experience. More

Buying the car was a nice experience. We shopped around and found Gay Kia to be best priced, no pressure, knowledgeable and honest. We shopped around and found Gay Kia to be best priced, no pressure, knowledgeable and honest. More