Gay Family Kia

The experience was very pleasant and enjoyable. Would definitely return again if possible. Great job Would definitely return again if possible. Great job More

I've purchased from you before and enjoyed the experience. This time lived up to my memories. Austin did a fantastic job of answering my questions and explaining new to me features. He made the experience. This time lived up to my memories. Austin did a fantastic job of answering my questions and explaining new to me features. He made the process smooth and pleasant. An outstanding member of your team! More

Didn’t realize making an appointment meant nothing. No refund on rental due to having to wait 2 plus months for appointment and couldn’t find issue even though they didn’t look at my car on the actual No refund on rental due to having to wait 2 plus months for appointment and couldn’t find issue even though they didn’t look at my car on the actual day of my appointment. manager has lack of respect for women and completely ignored me ,the actual owner of the car until I told him it was my car even after being introduced as the owner by Sam. Lack of communication all around and the wait for getting an appointment is my biggest issue.i paid 187 dollars of a rental from Monday to Friday but my car was only looked at on Thursday and Friday morning so the manager could take a look at it and the only advise was we can keep the car longer. As soon as I got in the car. The car shakes but settles. I find this dealership all around unable to communicate very well. I was told at the beginning I could go get an oil change at another dealership just to be told that wasn’t true and I had to pay out of pocket and it took over 2 months just to get reimbursed. I will NOT RECOMMEND this dealership to anyone else ever. More

Always very good. Professional, friendly, not pushy and grayeful to have me as a customer, even if I dont put a lot of miles on my car. Thanks. Professional, friendly, not pushy and grayeful to have me as a customer, even if I dont put a lot of miles on my car. Thanks. More

Friendly staff, quick service, addressed my concerns immediately. Ensured I was fully satisfied with my experience before allowing me to leave. immediately. Ensured I was fully satisfied with my experience before allowing me to leave. More

I have lived in the area all my life and have always known about the Gay Family dealerships as being a great dealership to deal with and they continue to do so. known about the Gay Family dealerships as being a great dealership to deal with and they continue to do so. More

The staff was knowledgeable and friendly. Explained all the features of the vehicle and answered all questions. Explained all the features of the vehicle and answered all questions. More

Great group of people to work with. Easy process, and gave us a great deal. Easy process, and gave us a great deal. More

Service department staff was all very helpful. Got me in and out of the department with a complete repair very quickly. Got me in and out of the department with a complete repair very quickly. More

Wonderful and good customer service fast and knowledgeable is haven't had a problem with them and recommended going there knowledgeable is haven't had a problem with them and recommended going there More