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Gates Toyota

South Bend, IN

3.3
792 Reviews

640 W Ireland Rd

South Bend, IN

46614

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Showing 792 reviews

March 01, 2021

I had a break down on the highway and Gates was able to fix my car in just a few hours. They shuttled me home while my car was being fixed thank you guys. More

by AMERICANESPRESSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
March 01, 2021

The service member who signed me in was polite and helpful. It was my first time there and 1st time ever owning a Toyota. Also the member who checked me out was able to answer my questions and was als More

by nathanmaiuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t see him nor her but hard to tell with masks lol
February 25, 2021

Great place for service. They are always polite, and do a good job. They fix your car the first time. I do miss the car wish service though. More

by Laney56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
February 25, 2021

Dealer used to wash car with service and now didn't. Price for service is on high end of national average. Service was quick and I was informed of anything needed. More

by NDMOM2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod Downs
February 24, 2021

Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sel More

by SGOODWIN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Michael Ferrara
February 24, 2021

Service was quick and efficient , waiting room was comfortable, hopefully soon we can get back to normal and provide complimentary coffee, overall a good experience More

by DOUGBALDINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarod Downs
February 23, 2021

Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple More

by MNEMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner, Stephen Mackin, Michael Ferrara
February 22, 2021

Very helpful and understanding when it came time to diag the problem and then let me know what they found and how much it would be to fix it, it was nice that they were not pushy in anyway to get me to spen More

by DAMAKB2426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
February 20, 2021

The service department did a great job getting me checked in. My wait time was very reasonable. The price to fix my tire was reasonable. More

by HILERJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
February 19, 2021

Feel like I could've been treated a little better... It is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so More

by Sean Araya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Jeff Miller, Sasha Pask, Landon Wiegand
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