Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
268 Reviews

Dealership Experience

16 yrs, 9 mos

4.8

268 Reviews

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268 Reviews of Brian Gardner

November 04, 2026

Dealership Rating
Employee Rating

Your workmanship is terrific the team is terrific, and you have been terrific for my 30 years with you. More

by LOCKWOOD.1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

October 09, 2026

Dealership Rating
Employee Rating

Quick and efficient service and comfortable waiting area made for an easy wait as always. More

by lcweigel1968
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 24, 2026

Dealership Rating
Employee Rating

I was a little frustrated with the price. He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, More

by L.BARANOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

September 21, 2026

Dealership Rating
Employee Rating

Brian and his staff always takes care of all our family vehicles we appreciate them More

by MISHAWAKAMOM20
Service Price Transparency
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Recommend Dealer
Yes

September 20, 2026

Dealership Rating
Employee Rating

We have always had excellent service every time we have visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center! More

by pug.maxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

September 04, 2026

Dealership Rating
Employee Rating

The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient. More

by BSAGARDNER320
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2026

Dealership Rating
Employee Rating

We always had friendly, timely, and competent service when we have our car serviced at this dealership More

by GPMCKENNY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

August 24, 2026

Dealership Rating
Employee Rating

Hannah and the rest of the team helped me so efficiently! Customer service still exist! More

by POTTSOFGOLDCEO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 11, 2026

Dealership Rating
Employee Rating

Good and fast and not a long waiting time it was convenient to have come to gates Toyota More

by debrajennings1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

July 10, 2026

Dealership Rating
Employee Rating

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té More

by j3santoscoy
Service Price Transparency
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Recommend Dealer
Yes
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