Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.7
188 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

4.7

188 Reviews

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188 Reviews of Stephen Mackin

November 04, 2026

Dealership Rating
Employee Rating

Your workmanship is terrific the team is terrific, and you have been terrific for my 30 years with you. More

by LOCKWOOD.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

September 30, 2026

Dealership Rating
Employee Rating

Good service and work done in a timely manner. Friendly and helpful people. Will bring car again when needed. More

by stevenross631
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 24, 2026

Dealership Rating
Employee Rating

I was a little frustrated with the price. He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, More

by L.BARANOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

September 20, 2026

Dealership Rating
Employee Rating

We have always had excellent service every time we have visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center! More

by pug.maxy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

September 04, 2026

Dealership Rating
Employee Rating

The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient. More

by BSAGARDNER320
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2026

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We always had friendly, timely, and competent service when we have our car serviced at this dealership More

by GPMCKENNY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

August 24, 2026

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Employee Rating

Hannah and the rest of the team helped me so efficiently! Customer service still exist! More

by POTTSOFGOLDCEO
Service Price Transparency
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Recommend Dealer
Yes

August 11, 2026

Dealership Rating
Employee Rating

Good and fast and not a long waiting time it was convenient to have come to gates Toyota More

by debrajennings1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

August 10, 2026

Dealership Rating
Employee Rating

They are always courteous and helpful, explaining what needs to be done and doing it asap. More

by patricia.h.frazier
Service Price Transparency
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Recommend Dealer
Yes

August 01, 2026

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Employee Rating

I'm trying to understand why appointment times are necessary if they don't get in on time and it takes two hours for an oil change / tire rotation. We drive an hour and fifteen minutes to use Gates se More

by Scott LaPlace
Service Price Transparency
Workmanship
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Recommend Dealer
No
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