Stephen Mackin

The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient. timely manner. Brian is respectful, kind and efficient. More

by BSAGARDNER320 Verified Customer Verified Customer

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We always had friendly, timely, and competent service when we have our car serviced at this dealership when we have our car serviced at this dealership More

by GPMCKENNY Verified Customer Verified Customer

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Hannah and the rest of the team helped me so efficiently! Customer service still exist! Customer service still exist! More

by POTTSOFGOLDCEO Verified Customer Verified Customer

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Good and fast and not a long waiting time it was convenient to have come to gates Toyota convenient to have come to gates Toyota More

by debrajennings1865 Verified Customer Verified Customer

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They are always courteous and helpful, explaining what needs to be done and doing it asap. needs to be done and doing it asap. More

by patricia.h.frazier Verified Customer Verified Customer

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I'm trying to understand why appointment times are necessary if they don't get in on time and it takes two hours for an oil change / tire rotation. We drive an hour and fifteen minutes to use Gates se necessary if they don't get in on time and it takes two hours for an oil change / tire rotation. We drive an hour and fifteen minutes to use Gates service. We brought two cars in a half hour apart and each vehicle took two hours. My hope is you will respect your customers time. More

by Scott LaPlace Verified Customer Verified Customer

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Not my best experience with the new guy out front who didn’t ask or tell me I would be texted and wasted an extra 40 min of my time with an incorrect phone number! didn’t ask or tell me I would be texted and wasted an extra 40 min of my time with an incorrect phone number! More

by CAROLLYNNWEBER Verified Customer Verified Customer

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Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un técnico me atendiera y me explicara qué era lo que pasaba, realmente muy decepcionante. More

by j3santoscoy Verified Customer Verified Customer

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They looked at my car said would call back the next day, when the part was there the next day. I'm still waiting when the part was there the next day. I'm still waiting More

by waynepate2 Verified Customer Verified Customer

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I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service department. P.S. this is my 4th Toyota More

by SUNNBUMM0269 Verified Customer Verified Customer

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