Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 2

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.7
188 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

4.7

188 Reviews

Write a Review

188 Reviews of Stephen Mackin

July 31, 2026

Dealership Rating
Employee Rating

Not my best experience with the new guy out front who didn’t ask or tell me I would be texted and wasted an extra 40 min of my time with an incorrect phone number! More

by CAROLLYNNWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 10, 2026

Dealership Rating
Employee Rating

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té More

by j3santoscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2026

Dealership Rating
Employee Rating

They looked at my car said would call back the next day, when the part was there the next day. I'm still waiting More

by waynepate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2026

Dealership Rating
Employee Rating

I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de More

by SUNNBUMM0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2026

Dealership Rating
Employee Rating

We’ve done business at Gates for years and fully expect that to continue. They really try to take care of the customer. More

by mikemmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Sampson

June 01, 2026

Dealership Rating
Employee Rating

Very professional. Stephen was ready upon my arrival for scheduled maintenance. Kept me informed and of timing. Excellent job. More

by Car Guy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2026

Dealership Rating
Employee Rating

Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s More

by jam1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

May 26, 2026

Dealership Rating
Employee Rating

Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff More

by BKROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2026

Dealership Rating
Employee Rating

Gates Toyota has always been reasonably accessible and genuinely helpful. I appreciate them for good quality service. More

by PJGRABAREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

May 14, 2026

Dealership Rating
Employee Rating

Great service very knowledgeable staff and courteous as well. They were great. Thank you. Awesome More

by pamthompson28.pt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
2
...

Dealership Inventory (199 Vehicles)

used 2026 Toyota Corolla Cross car, priced at $30,011
2026 Toyota Corolla Cross
used
Sonic Silver exterior
Automatic
Front-wheel Drive
used 2026 Hyundai Elantra car, priced at $23,000
2026 Hyundai Elantra
used
Ultimate Red exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Traverse car, priced at $12,561
2021 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2021 Honda CR-V car, priced at $26,024
2021 Honda CR-V
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2026 Chevrolet Blazer car
2026 Chevrolet Blazer
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Sequoia car, priced at $90,516
2026 Toyota Sequoia
new
Pearl exterior
Automatic
Four-wheel Drive