Michael Ferrara

The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient. timely manner. Brian is respectful, kind and efficient. More

by BSAGARDNER320 Verified Customer Verified Customer

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We always had friendly, timely, and competent service when we have our car serviced at this dealership when we have our car serviced at this dealership More

by GPMCKENNY Verified Customer Verified Customer

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Hannah and the rest of the team helped me so efficiently! Customer service still exist! Customer service still exist! More

by POTTSOFGOLDCEO Verified Customer Verified Customer

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Good and fast and not a long waiting time it was convenient to have come to gates Toyota convenient to have come to gates Toyota More

by debrajennings1865 Verified Customer Verified Customer

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Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un técnico me atendiera y me explicara qué era lo que pasaba, realmente muy decepcionante. More

by j3santoscoy Verified Customer Verified Customer

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I always appreciate the free transportation service. The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was ac The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was accelerate, let off, accelerate, let off. It was constant! I had to ask him to use the cruise control because it was so bad. Great guy, safe driver, but his driving with the acceleration. I just suspect i'm not the only customer who is feeling like this. More

by marcread4 Verified Customer Verified Customer

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I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service department. P.S. this is my 4th Toyota More

by SUNNBUMM0269 Verified Customer Verified Customer

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Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for something missed or done incorrectly. More

by jam1910 Verified Customer Verified Customer

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Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff or service i always get friendly and knowledgeable staff More

by BKROWE Verified Customer Verified Customer

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I’ve been a Gates Toyota customer for almost 15 years and am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendl am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendly, courteous, listened to my questions and always provided clear answers. I’m on my second Prius and these have been excellent cars at fair prices. More

by WALDOWOLFE Verified Customer Verified Customer

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