Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara | Page 2

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
190 Reviews

Dealership Experience

8 yrs, 9 mos

4.8

190 Reviews

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190 Reviews of Michael Ferrara

May 29, 2026

Dealership Rating
Employee Rating

Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s More

by jam1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

May 26, 2026

Dealership Rating
Employee Rating

Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff More

by BKROWE
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Recommend Dealer
Yes

April 02, 2026

Dealership Rating
Employee Rating

I’ve been a Gates Toyota customer for almost 15 years and am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendl More

by WALDOWOLFE
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

March 19, 2026

Dealership Rating
Employee Rating

We really appreciate your help on ours new purchase, thank you Travis and all sales persons, thanks again More

by jessefutureform
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

February 16, 2026

Dealership Rating
Employee Rating

Great waiting area and and updates on waiting time. I checked in with Bud who is terrific. Thankyou. More

by LOCKWOOD.1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin , Bud

January 12, 2026

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Employee Rating

I have always had great service with gates and will continue to use them in the future. More

by EVELINCA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 08, 2026

Dealership Rating
Employee Rating

Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. More

by elleneah57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 27, 2025

Dealership Rating
Employee Rating

Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 17, 2025

Dealership Rating
Employee Rating

Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
Service Price Transparency
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Recommend Dealer
Yes

September 27, 2025

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Employee Rating

I get all my oil changes here and have always had prompt and courteous care for my car AND for me. More

by christinemarieswanson
Service Price Transparency
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Recommend Dealer
Yes
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