Gates Toyota

The sales agent was kind and thorough. The finance manager was rude, condescending and pushy. I purchased a used car but was told it was gone through thoroughly. I should have spent more time and manager was rude, condescending and pushy. I purchased a used car but was told it was gone through thoroughly. I should have spent more time and not trusting. This is not the kind of dealership you trust. I would do business with the salesperson again. I would not purchase from the finance guy due to the way he treats people or the dealership based on my limited experience I do like my car! More

My Prius' routine maintenance at 45,000 miles was attended to quickly and efficiently this past Monday. Stephen is very friendly and professional at the same time. attended to quickly and efficiently this past Monday. Stephen is very friendly and professional at the same time. More

Great customer service and very easy to work with. Made the sale process easy and simple. Very trustworthy and honest from the beginning. 10/10 will buy again from him. the sale process easy and simple. Very trustworthy and honest from the beginning. 10/10 will buy again from him. More

I was very pleased and satisfied by the service that I had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work had done. The employees were all very friendly and knowledgeable as the explained to me what the problem was and how they would solve it. The work was quickly completed and I was on my way again. More

This would be a five-star review except for one recurrent problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under problem. I bought my car 10 years ago and all was well until my husband also bought a Toyota a couple of years ago. Since then, all records are under my husband's name. The reminder e-mail about the appointment was addressed to my husband even though I made the appointment. When the service was finished and they called a name in the waiting room, they called my husband's name, even though I was the only one there. And this request for feedback was addressed to my husband! I know the computer lumps us together because we share an address and an e-mail, but I am a person too and it offends me to be treated as just an extension of my husband. I have even considered going elsewhere for service, even though I am happy with your work. I can't be the only woman who complains about this. More

The service representative was spot on and was very helpful with my concerns about my new Sienna as well as informing me of a situation that is arising with my Tacoma. helpful with my concerns about my new Sienna as well as informing me of a situation that is arising with my Tacoma. More

Steven (spelling) in service was wonderful. He made it a pleasant experience. That was enough and all I expected. He explained everything I needed to know. pleasant experience. That was enough and all I expected. He explained everything I needed to know. More

Stephen n Brian did an excellent job addressing my car needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service More

They don’t have any good professional experience service stn peoples. No one knows to how to resolve the problem. Bcoz of one problem I have to handle lots of botheration and trouble.... stn peoples. No one knows to how to resolve the problem. Bcoz of one problem I have to handle lots of botheration and trouble.... More

I have been using Gates Toyota for service every 5,000 miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. More