Gates Toyota

Always excellent service! We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine light. Samantha was friendly and helpful! More

Very good experience I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expe I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expensive unnecessary 'recommended' services like other dealers. More

Good service except using the car wash When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I w When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I was told a phone call would’be returned and never was. More

Very helpful Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my que Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my questions were answered. More

Another great experience We purchased our 10th used vehicle from Gates. We had a great experience with Tarrin. She was very friendly, helpful and listened to our wishes and ne We purchased our 10th used vehicle from Gates. We had a great experience with Tarrin. She was very friendly, helpful and listened to our wishes and needs and worked hard to fulfill those. She was conscious and if there was something she didn’t know, she was quick to refer to her managers for guidance or answers. More

Gates Toyota; Rocking Sales and Service These guys know what they are doing, and more important, they know what customer service is all about. We’ve had Toyotas for over twenty years. You sh These guys know what they are doing, and more important, they know what customer service is all about. We’ve had Toyotas for over twenty years. You should already know that Toyotas are the best in their class and as good or better than “higher” name plates. So what can else can they offer? Service, top notch customer service! The service department worked on my 2008 Highlander and they were timely, communicative with a fair price. We turned in a 2016 Avalon and bought a 2019 Highlander and our sales guy, Trent, was excellent at explaining everything and got us what we were looking for at a great price! And then told us to call him to help with service appointments so there would be no delays, we’re new here and never heard of such a thing but apparently it happens everyday at Gates Toyota! The financial guy, Jason, got us great financing and made pretty quick time on the tedious paperwork as it did involve in turning in the lease at the same time. The service crew and sales staff are committed to great customer care at the best price! You’ve tried the rest, now try the best; these guys rock! More

Grest Great experience was very nice working with gates did not take long at all would come her again . Mike was very nice to work with would still like a s Great experience was very nice working with gates did not take long at all would come her again . Mike was very nice to work with would still like a shirt or coat sometime . More

Great service staff friendly and prompt with service. Greet you with a smile on their face. Only needed a tire rotation this time. Last visit for free service.. staff friendly and prompt with service. Greet you with a smile on their face. Only needed a tire rotation this time. Last visit for free service.. More

Windshield washer repair The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works well now. More

Realignment of rear sensor Mike Ferrara did a great job. He was very professional and friendly. The Body Shop apparently did not properly align the left rear sensor when I had Mike Ferrara did a great job. He was very professional and friendly. The Body Shop apparently did not properly align the left rear sensor when I had some minor damage repaired last summer. While it took some time to determine who was going to align the sensor, Mike kept me informed as to the status of the repair. In addition, he was helpful in getting the bill split between Service and me. In my opinion, I believe the Body Shop should have been responsible for the whole bill. In defense of the body shop, I must say that I have had several experiences with the Body Shop over the last several years and that the quality of their work has been excellent. More