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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
March 11, 2019
Always great service! Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, that would definitely set you above the rest! More
by WEMS26
Verified CustomerEmployees Worked With
Other Employees :
Kevin Reason, Brandon Crimmins
March 11, 2019
Great sales experience My salesman Mike Fahey was very knowledgeable and helpful. He made buying a new car easy. I will be glad to buy another car from him. My salesman Mike Fahey was very knowledgeable and helpful. He made buying a new car easy. I will be glad to buy another car from him. More
by WESOLOWFAM
Employees Worked With
March 09, 2019
Rav4 bought out lease I love my car but right now I don't like the new car payment since I bought out the lease. Since I'm a widow and on a fixed income but I will manage i I love my car but right now I don't like the new car payment since I bought out the lease. Since I'm a widow and on a fixed income but I will manage it. More
by JULIESEWARD
March 09, 2019
Toyota care ! Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relation Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relationship , these guys take the extra step ! More
by GARYBRUNDIGE
Employees Worked With
Loyd, parts desk. Service ? All of them.!
March 06, 2019
Wonderful All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember th All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember there name's but very nice and very great full. More
by FCALLISTER
Employees Worked With
Brien Williams Winston
March 06, 2019
I can't imagine a better dealership to work with. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. More
by KKRIS4123
Employees Worked With
Other Employees :
I don't remember his name, but, he was great to work with!
March 04, 2019
13 Toyota’s and Two Lexus’s Later.......... It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7, It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7,500 miles later the rotors are magically shot and everything is “warped”. Where does a dealership make money folks? Oh yeah, parts and labor. The bottom line, you need to bring back Rick Vargas, at least he had integrity. It all starts with ownership. Perhaps at some point, the Leep name will be on the front of your building. Oh well, until then, time for a 2019 Sequoia Platinum. Calling the Leep family even as I write this. Trust is everything folks. That’s why i bought the Land Cruiser that you have screwed up, from them. Sincerely, Dr. Zache More
by BOBBYZ3
Employees Worked With
This isn’t an employee issue/it’s an owner issue.
February 27, 2019
Knowledgable Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questi Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questions with his experience regarding the cause of my question. Thanks Brandon. Also Mike Ferrara showed me an air filter that really did it's job. Definitely needed replacement. More
by JPILOT
February 27, 2019
ToyotaCare service Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. More
by DELWYNSHROCK
Employees Worked With
Brandon Crimmins
February 26, 2019
Great car! Salesmen was very knowledgeable, personable and treated us very well! Manager wanted us to pay $500 to have exact car we wanted delivered to the the d Salesmen was very knowledgeable, personable and treated us very well! Manager wanted us to pay $500 to have exact car we wanted delivered to the the dealership. I did not feel this was something I wanted to do. We fortuninty we able to find one on lot which met and exceed our needs. We didn't like it That during the negotiations the salesmen and finance person would say they would be right back and leave us sitting for 5-10 minutes without us knowing what was going on or when they would be back. We visited othe dealers and cars needed to cleaned up or had none in stock. Gates had good inventory and cars we clean even on the lot. Impressive!! More
by RONLAVON
Employees Worked With
Other Employees :
Employees not involved with the sale,congratulated us after taking delivery of out knew car! Which was a nice thing to do!
