Gates Toyota
South Bend, IN
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Rav4 bought out lease I love my car but right now I don't like the new car payment since I bought out the lease. Since I'm a widow and on a fixed income but I will manage i I love my car but right now I don't like the new car payment since I bought out the lease. Since I'm a widow and on a fixed income but I will manage it. More
Toyota care ! Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relation Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relationship , these guys take the extra step ! More
Wonderful All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember th All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember there name's but very nice and very great full. More
I can't imagine a better dealership to work with. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. More
13 Toyota’s and Two Lexus’s Later.......... It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7, It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7,500 miles later the rotors are magically shot and everything is “warped”. Where does a dealership make money folks? Oh yeah, parts and labor. The bottom line, you need to bring back Rick Vargas, at least he had integrity. It all starts with ownership. Perhaps at some point, the Leep name will be on the front of your building. Oh well, until then, time for a 2019 Sequoia Platinum. Calling the Leep family even as I write this. Trust is everything folks. That’s why i bought the Land Cruiser that you have screwed up, from them. Sincerely, Dr. Zache More
ToyotaCare service Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. More
Knowledgable Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questi Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questions with his experience regarding the cause of my question. Thanks Brandon. Also Mike Ferrara showed me an air filter that really did it's job. Definitely needed replacement. More
Always excellent service! We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine light. Samantha was friendly and helpful! More
Good service except using the car wash When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I w When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I was told a phone call would’be returned and never was. More
Very good experience I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expe I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expensive unnecessary 'recommended' services like other dealers. More