Gates Toyota

MIKE AND JASON WERE GREAT I WAS IN AND OUT ON SATURDAY MOURNING IN AN HOUR OR LESS.MIKE EVEN CAME IN ON HIS DAY OFF TO COMPLETE THE DEAL. MOURNING IN AN HOUR OR LESS.MIKE EVEN CAME IN ON HIS DAY OFF TO COMPLETE THE DEAL. More

I got my oil changed by the time I got.home it leaked out all over the ground I lost time at work because of this all over the ground I lost time at work because of this More

Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More

As usual, Brian took good care of me: Scheduled a shuttle ride to and from my office; Service was quick and competed ahead of schedule ride to and from my office; Service was quick and competed ahead of schedule More

So much appreciation, gratitude and a 10 star Rating to my Salesman Andrew Claeys and to my Business Manager Andrew Richards for helping my family. My husband and I both have cancer and they both went abov my Salesman Andrew Claeys and to my Business Manager Andrew Richards for helping my family. My husband and I both have cancer and they both went above and beyond to see us through a difficult time. I was treated like family by these 2 gentlemen. I went from another Toyota dealership to Gates this time. Had a bit of trouble and confusion when I purchased the Venza, last Friday with another Business manager at Gates Toyota but Andrew Richards made it right. I cannot compliment on the Service Department, as I have not had any service done as of yet. I would recommend when you are buying, or leasing a Toyota, to ask for Andrew Richards as your Business Manager to help you through your paperwork. He, along with my Salesman Andrew Claeys, went above, beyond and cared about me as a person. I will say that your Sales Staff at Gates Toyota are really nice too. God bless you all. More

Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More

As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More

From the scheduling, to my arrival, the advised wait, and finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates tea finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates team of polite, efficient and professional personnel make it easier. More

Mike Fahey and Trent Jackson were absolutely fantastic to deal with. Mike spent a lot of time allowing me to drive numerous vehicles so that we could experience the difference between all of them. Mike did deal with. Mike spent a lot of time allowing me to drive numerous vehicles so that we could experience the difference between all of them. Mike did not pressure me at any time to buy right now, and he was very informative about the vehicles we test drove. If he did not know the answer to something, he would find out. We went in on a day that we were ready to make a decision, Mike was off that day. However, Trent, who works with Mike, allowed me to drive another car yet, then we briefly discussed some numbers with one of the managers. The color car we wanted was not there, so I gave them a deposit and they had it there the next day. I was very impressed with everything Gates Toyota and these two gentlemen, as they made our car buying experience very pleasant. If you are in the market for a new or used vehicle, I HIGHLY RECOMMEND going to Gates Toyota in South Bend, Indiana on Ireland Rd. More

I am pleased with the service I received at Gates Toyota. When the RAV4 I came to test drive had sold the prior evening, Tim and Sasha found another RAV4 for me that met my requirements. I am a very pleased When the RAV4 I came to test drive had sold the prior evening, Tim and Sasha found another RAV4 for me that met my requirements. I am a very pleased customer! More