Gates Toyota

Gates Service. Gates was able to schedule my vehicle for service very quickly. The necessary work was explained to me thoroughly and completed quickly as well. I was Gates was able to schedule my vehicle for service very quickly. The necessary work was explained to me thoroughly and completed quickly as well. I was also very happy with the quality of work. More

Same ownership but better salesmen Was recommended to Chris Johnson by a coworker and was extremely pleased with how everything went. Chris was by far a better salesman than anyone from Was recommended to Chris Johnson by a coworker and was extremely pleased with how everything went. Chris was by far a better salesman than anyone from Gates Chevy World. We did a more thorough test drive that helped me make a much more informed decision compared to Chevy. He also listened to what I wanted in a car instead of picking cars for me. I don’t recall the manager’s name, but both he and Chris also listened to what I could afford payment wise and the deal was made. Can’t remember the finance manager either but he was very detailed in the paperwork. Explained everything to me. Highly impressed. Both Toyota and Chevy World are by Gates but Toyota has the better salesmen hands down. Will definitely recommend my family there instead. More

Mike McNally is a great sales rep, he was able to help us find the vehicle that we wanted. Mike was communicative and friendly making the process easy. is a great sales rep, he was able to help us find the vehicle that we wanted. Mike was communicative and friendly making the process easy. More

I recently purchased a truck from Gates and specifically Marcus. I had been working with a couple of other dealerships but my experience with Marcus was substantially better than the others. First, he under Marcus. I had been working with a couple of other dealerships but my experience with Marcus was substantially better than the others. First, he understood what I was looking for in a truck as well as budget and he respected those requests. Marcus worked to locate a truck that fit my needs and budget. He was drama free and listened. He accommodated every request and made the entire experience of purchasing a new truck enjoyable. Additionally, Marcus worked with Gates to get my monthly payment to an amount that was well below two other Toyota dealerships. I will most likely purchase my next vehicle from Marcus. Thanks a bunch! Michael K. More

Great service all around I went to gates Toyota to get an oil change on my 2013 Nissan rogue like I normally would. Went outside to look at the newer cars, was not looking to I went to gates Toyota to get an oil change on my 2013 Nissan rogue like I normally would. Went outside to look at the newer cars, was not looking to buy a new car. Chatted with Brian Winston and he let me test drive a 2018 Rogue with all the special features mine doesn't have. Well Brian worked his magic and got the payments to what works for me and finance got the loan with a reasonable rate. More

Caliper Madness Why didn't all previous inspections catch the problem with my rear calipers? That's why I always take my Prius there, so I could avoid such problems t Why didn't all previous inspections catch the problem with my rear calipers? That's why I always take my Prius there, so I could avoid such problems through inspections done every single time I've taken my care there since purchased there. Previous inspections revealed no such problem--a "sticky caliper." I was also never informed that there is a $90 caliper service. Had I known that I could have avoided over $600 for Tuesday's repair. This is the very first time I've been disappointed with Gates service. Considering not returning until I get an explanation. Respectfully, Jose R. Roasario More

Time consuming I made an appointment for my first 5,000 mile check up. I assumed It would take 1/2 hour to 3/4 of an hour, tops, since I had an appointment. After se I made an appointment for my first 5,000 mile check up. I assumed It would take 1/2 hour to 3/4 of an hour, tops, since I had an appointment. After setting in the waiting room for almost two hours I went to inquire. It had been done and was setting out in the lot. They said they had paged me but I had been setting in the waiting room all that time. I also had told my service man that I was waiting for it and not picking up later. More

Very easy to work with Try any other place for service, including other Toyota dealers, and you will know why you would choose Gates: honesty, wait time, ease of making appo Try any other place for service, including other Toyota dealers, and you will know why you would choose Gates: honesty, wait time, ease of making appointments, etc More

25000 mile Never had any issues that were not addressed. The staff is great. I would recommend the gates service department to all friends and family because of Never had any issues that were not addressed. The staff is great. I would recommend the gates service department to all friends and family because of the great service. More