Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 865 reviews
Routine service plus Very happy with Gates Service compared to the other guy. Stumbled a bit on this visit. My wife brought the car in and it took a long time to inform Very happy with Gates Service compared to the other guy. Stumbled a bit on this visit. My wife brought the car in and it took a long time to inform her it was ready to go. Others came and went. She saw the vehicle parked outside and went to ask. Said it wasn’t ready. Some time later they came and said it was ready. Paper work was hidden under other papers. The guy that checked her in was on lunch break so the guy covering wasn’t up to speed to cover. She said she waited an hour longer than she had to. More
What Can I say Gates Toyota and Coach are the absolute best We have now purchased 6 new cars from Gates and Coach has been our sales rep each time. We will not work with anyone else simply because he takes gre We have now purchased 6 new cars from Gates and Coach has been our sales rep each time. We will not work with anyone else simply because he takes great care of us and ensures we are 100% satisfied before we sign any paperwork. We came in to buy a 2020 Camry for my new job and left not only purchasing the Camry but also bought a 2020 Highlander for my wife. It just made sense to pull the trigger on both deals. Gates and Coach took the time to work each deal to our satisfaction. We left feeling it was more about our needs not just moving 2 cars off the sales lot. that's impressive to us. Absolutely no pressure to buy. Thank You. Dennis & Dawn Feller More
Good service I appreciate Gates. Whenever you make an appointment, you are waited on promptly. I feel like they know what they are doing, and answer any of your qu I appreciate Gates. Whenever you make an appointment, you are waited on promptly. I feel like they know what they are doing, and answer any of your questions. A great place to go for service. More
buy car Alex murray are care sales man, was a really nice guy found us the perfect car.We were very satisfied!Thank you to my cousin henry briggs for referri Alex murray are care sales man, was a really nice guy found us the perfect car.We were very satisfied!Thank you to my cousin henry briggs for referring us. More
Everyone was polite. The waiting room was clean. I asked to have my low tire pressure indicators checked because the light will blink at times. It stays on for awhile and then goes off. I was told it was c to have my low tire pressure indicators checked because the light will blink at times. It stays on for awhile and then goes off. I was told it was checked and nothing is wrong. Yet it was blinking before I got home. How am I supposed to know when I have a low tire? More
Pricey but thorough I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be done. He followed up our initial discussion to request my permission to complete some preventative maintenance. Although my bill was almost $1,000, I left feeling that all the needs of my vehicle had been met. More
I brought my car into have a recall fixed along with a oil and filter change. I have always dealt with Brian Gardner and he is friendly, helpful and professional. . oil and filter change. I have always dealt with Brian Gardner and he is friendly, helpful and professional. . More
more great service the service was accurately done in a timely manner with courteous people doing the work. I highly recommend the service manager, Brian, being very cou the service was accurately done in a timely manner with courteous people doing the work. I highly recommend the service manager, Brian, being very courteous. thanks More
My sales person Mike McNally has been great through out my experience from the beginning to the end. I had considered purchasing a Honda but due to the kindness, patience and consideration Mike had shown m my experience from the beginning to the end. I had considered purchasing a Honda but due to the kindness, patience and consideration Mike had shown me then and now I decided to stay with Gates. More
Service is good. I didn’t feel pressured into anything. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. More



